My TELUS vs Fix Enroute
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My TELUS
Manage your TELUS services, view and pay bills, and monitor usage. Get support 24/7 via chatbot and secure login options. Access account details, special offers, and customize your plans.
- View and pay bills
- Secure login (face/fingerprint)
- 24/7 chatbot support
- Monitor data, text, voice usage
- Manage TV channels and Wi-Fi
- Upgrade internet plans
- Access special offers and rewards
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With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
Fix Enroute
This app connects users with local service technicians for appliance repair and installation. It simplifies scheduling, manages repair history, and offers live customer support during business hours.
- Appliance repair and installation management
- Locate and connect with service technicians
- Schedule repairs and installations
- Access repair history
- Live customer service support
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Designed to make appliance repair/installation a smooth and hassle-free experience. Easily manage repairs and plan your day accordingly. This app will locate service technicians who will then be informed of a needed repair, the customer and technician will be matched and a repair/installation will be scheduled right away. The history of all repairs will be accessible through the customer profile. Live customer service is available during business hours.
Screenshots
Verdict
The clearest difference is rating: Fix Enroute at 5.0 against My TELUS's 4.2. Fix Enroute also leads on device support (3 vs 1). My TELUS's advantage is ads (none vs shown) and ratings volume (387 vs 1). On price, update cadence, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Fix Enroute holds the better App Store score, 5.0 against 4.2. That said, the two scores are not equally well evidenced: My TELUS has 387 ratings behind it against 1, so its average is the more settled of the two.
My TELUS ships an update every 2 weeks, Fix Enroute every 3 weeks. The most recent releases landed on November 12, 2026 and November 3, 2026 respectively.
| Parameter | My TELUS | Fix Enroute |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (387 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 18.9% of reviews | — |
| Number of ratings | 387 — better | 1 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 287 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | TELUS Communications Inc. | Joshua Yanofsky |
Bugs and requests
My TELUS
Reported bugs
4 issues- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings
Requested features
3 requests- Dark Mode
- Improve TV management
- Better data usage tracking
Fix Enroute
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My TELUS
No in-app purchases
Fix Enroute
No in-app purchases









