Comparison

My TELUS vs CiCiMobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My TELUS

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

Highlights
  • View and pay bills
  • Enable data limit notifications
  • Manage services
  • Facial/fingerprint login
  • 24/7 chatbot support
  • Monitor data usage
  • Manage TV channels
Features
Read full description

With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.

About

CiCiMobile

This app offers cost-effective long-distance and international calling. It features a "Call Back" option to utilize unlimited incoming plans and avoid roaming charges, plus a "Direct Dial" feature that handles access and PIN numbers automatically.

Highlights
  • Low prepaid long distance rates
  • Call Back feature
  • Direct Dial feature
  • Avoids roaming charges
  • No monthly service fees
  • Affordable international calling
Features
Read full description

CiCiMobile is a convenient and easy to use long distance calling App for smartphones. It combines low prepaid long distance rates with an easy to use App that connects to your existing address book making your long distance calling experience more convenient and cost effective! CiCiMobile comes with a number of features and benefits including Call Back and Direct Dial. The Call Back feature enables users to turn their incoming mobile calls in to outgoing calls by using their unlimited incoming plans. All you need to do is select Call Back in your application settings; when you place a mobile call, the application will connect you to your destination by calling you back at your cell phone number, hence eliminating the need to use your outgoing minutes. The Call Back feature also benefits users that reside outside of North America, allowing them to call from-to any country. While travelling outside your local calling area, the CiCiMobile Enhanced Call Back feature provides the option to select any local mobile/landline as your call back number instead of your own mobile number. This feature completely eliminates expensive roaming charges billed to you by your mobile service provider. The Direct Dial feature enables you to make long distance calls from your cell phone by simply selecting your destination number and initiating the call; the application dials all the required access and PIN numbers and connects you to your called party. Simply, key in your destination number or select a destination number from your contact list - we will do the rest! The CiCiMobile iPhone App comes with a free trial of long distance minutes to call anywhere in the world. Simply download the free App and enjoy making quality long distance calls using your iPhone at extremely discounted rates! With CiCiMobile you will be able to enjoy the following features -just to name a few: + No monthly service fees or hidden charges + Great long distance competitive rates + Affordable international calling + Simple application to download + Never enter access or PIN numbers again + Avoid expensive roaming charges worldwide with the Enhanced Call Back feature + Take advantage of your unlimited incoming call plans and avoid using your mobile outgoing minutes using the Call Back feature + No need to change your service provider + Multilingual, 24-hour customer service The free CiCiMobile iPhone App comes with trial long distance minutes. Simply open a trial account and download the application to your iPhone. With CiCiMobile you will be able to enjoy the following features -just to name a few: + No monthly service fees or hidden charges + Affordable international calling + View detailed call history + Simple application to download + Never enter access or PIN numbers again + Take advantage of Free incoming Call Plans with the Call Back feature + No need to change your long distance service provider + Multilingual, 24-hour customer service

Screenshots

My TELUS4 screens
CiCiMobile1 screens

Verdict

The call

The clearest difference is update cadence: My TELUS at every 2 weeks against CiCiMobile's every 9 months. CiCiMobile's advantage is review sentiment (33% vs 19%) and iOS requirement (8.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My TELUS ships an update every 2 weeks, CiCiMobile every 9 months. The most recent releases landed on November 7, 2026 and November 1, 2026 respectively.

Scorecard3 real differences · 7 level
My TELUS versus CiCiMobile: the parameters behind the verdict, then further details
ParameterMy TELUSCiCiMobile
PriceFreeFree
Rating4.2 (381 ratings) — better—
Positive reviews18.9% of reviews33.3% of reviews — better
Number of ratings381 — better—
Update frequencyEvery 2 weeks — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS16.08.0 — better
Further details — not scored
Size274 MB10 MB
Age rating4+4+
DeveloperTELUS Communications Inc.GOLD LINE TELEMANAGEMENT INC.

Customer experience

My TELUS

All ratings366 ratings
Positive80.6%
Neutral3.3%
Negative16.1%
Written reviews871 reviews
Positive18.9%
Neutral4.2%
Negative76.8%

CiCiMobile

Written reviews12 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

My TELUS

Reported bugs

4 issues
  • Login issues
  • Billing information not loading
  • Optik TV features not working
  • Inconsistent language and location settings

Requested features

3 requests
  • Dark Mode
  • Improve TV management
  • Better data usage tracking

CiCiMobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My TELUS

No in-app purchases

None

CiCiMobile

No in-app purchases

Questions

Is My TELUS free?
My TELUS is free to download, with no in-app purchases.
Is CiCiMobile free?
CiCiMobile is free to download, with no in-app purchases.
Do My TELUS or CiCiMobile have ads?
Neither My TELUS nor CiCiMobile shows ads.
Which is updated more often, My TELUS or CiCiMobile?
My TELUS ships an update every 2 weeks, and CiCiMobile every 9 months. Most recently, My TELUS was updated on November 7, 2026 and CiCiMobile on November 1, 2026.

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