Comparison

My TELUS vs Elder Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My TELUS

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

Highlights
  • View and pay bills
  • Enable data limit notifications
  • Manage services
  • Facial/fingerprint login
  • 24/7 chatbot support
  • Monitor data usage
  • Manage TV channels
Features
Read full description

With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.

About

Elder Pro

Monitor your security cameras, systems, and smart home devices remotely. This app offers easy setup, professional-grade features, and live viewing with playback. Receive push notifications for enhanced home and business security.

Highlights
  • Remote viewing of live feeds and playback
  • Listen and talk with compatible systems
  • Multi-channel viewing
  • Push notifications
  • Easy setup and user-friendly interface
  • Remote access from anywhere
Features
Read full description

With Elder Pro App, you can simply monitor your security cameras, security systems, and smart home from anywhere and anytime. It is easy to set up and operate and brings a higher level of security to your home and business. Elder Pro is a smart app for security cameras, security systems, security camera systems, security cameras outdoor, surveillance cameras, home security systems, business security systems, home alarm systems, wireless security cameras, WiFi security cameras, CCTV cameras, IP cameras, NVRs, and DVRs from the Elder brand NocVU and Pro Series. Visit Secomart.com for more information about products and offers. Key Features: · Easy to Setup and Operate · New User-Friendly Interface · Profesional-Grade Smart Features · Remotly Viewing Live and Playback · Listen and Talk with Compatible Systems · Multi-Channel Viewing and Remote Access · Push Notification · No Monthly Fee Note: Elder Pro is compatible with security cameras and security systems from Elder NocVU and Pro Series.

Screenshots

My TELUS4 screens
Elder Pro3 screens

Verdict

The call

The clearest difference is review sentiment: Elder Pro at 100% against My TELUS's 16%. Elder Pro also leads on device support (3 vs 1) and iOS requirement (13.0 vs 16.0). My TELUS's advantage is update cadence (every 2 weeks vs every 15 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My TELUS ships an update every 2 weeks, Elder Pro every 15 months. The most recent releases landed on September 22, 2026 and June 8, 2026 respectively.

Scorecard4 real differences · 6 level
My TELUS versus Elder Pro: the parameters behind the verdict, then further details
ParameterMy TELUSElder Pro
PriceFreeFree
Rating4.1 (298 ratings) — better—
Positive reviews16.1% of reviews100.0% of reviews — better
Number of ratings298 — better—
Update frequencyEvery 2 weeks — betterEvery 15 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size269 MB136 MB
Age rating4+4+
DeveloperTELUS Communications Inc.Karimeco Wholesale Inc.

Customer experience

My TELUS

All ratings298 ratings
Positive78.9%
Neutral2.7%
Negative18.5%
Written reviews793 reviews
Positive16.1%
Neutral4.0%
Negative79.8%

Elder Pro

Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My TELUS

Reported bugs

4 issues
  • Login issues
  • Billing information not loading
  • Optik TV features not working
  • Inconsistent language and location settings

Requested features

3 requests
  • Dark Mode
  • Improve TV management
  • Better data usage tracking

Elder Pro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My TELUS

No in-app purchases

None

Elder Pro

No in-app purchases

Questions

Is My TELUS free?
My TELUS is free to download, with no in-app purchases.
Is Elder Pro free?
Elder Pro is free to download, with no in-app purchases.
Do My TELUS or Elder Pro have ads?
Neither My TELUS nor Elder Pro shows ads.
Which is updated more often, My TELUS or Elder Pro?
My TELUS ships an update every 2 weeks, and Elder Pro every 15 months. Most recently, My TELUS was updated on September 22, 2026 and Elder Pro on June 8, 2026.

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