Comparison

My TELUS vs Spruce It Up

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My TELUS

Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.

Highlights
  • View and pay bills
  • Enable data limit notifications
  • Manage services
  • Facial/fingerprint login
  • 24/7 chatbot support
  • Monitor data usage
  • Manage TV channels
Features
Read full description

With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.

About

Spruce It Up

Report community issues like burnt-out streetlights or potholes directly to the city. Submit photos and precise GPS locations for quick resolution and track the progress of reported problems.

Highlights
  • Report community issues
  • Submit photos of issues
  • Use device GPS for location
  • Monitor issue progress
  • Notify city officials
Features
Read full description

Spruce It Up is a great new way for the residents of St. Albert, Alberta, Canada to report issues in their community. Spruce It Up allows residents to report issues using their smart phone or tablet while they are out and about the city. Issues can be reported as soon as they are discovered. Residents can take photos of the issue and send them in with their report. They can also send in the exact location of the issue by using the GPS capabilities of their device. Whether it is a burnt out street light, an abandoned vehicle, unsightly graffiti or a gaping pothole, use Spruce It Up to notify the City and monitor the progress of the work!

Screenshots

My TELUS4 screens
Spruce It Up4 screens

Verdict

The call

The clearest difference is update cadence: My TELUS at every 2 weeks against Spruce It Up's every 4 months. My TELUS also leads on iOS requirement (16.0 vs 18.0). Spruce It Up's advantage is review sentiment (33% vs 18%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

My TELUS ships an update every 2 weeks, Spruce It Up every 4 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

Scorecard3 real differences · 7 level
My TELUS versus Spruce It Up: the parameters behind the verdict, then further details
ParameterMy TELUSSpruce It Up
PriceFreeFree
Rating4.2 (372 ratings) — better—
Positive reviews17.8% of reviews33.3% of reviews — better
Number of ratings372 — better—
Update frequencyEvery 2 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS16.0 — better18.0
Further details — not scored
Size274 MB145 MB
Age rating4+12+
DeveloperTELUS Communications Inc.City of St. Albert

Customer experience

My TELUS

All ratings366 ratings
Positive80.6%
Neutral3.3%
Negative16.1%
Written reviews843 reviews
Positive17.8%
Neutral4.2%
Negative78.1%

Spruce It Up

Written reviews3 reviews
Positive33.3%
Neutral33.3%
Negative33.3%

Bugs and requests

My TELUS

Reported bugs

4 issues
  • Login issues
  • Billing information not loading
  • Optik TV features not working
  • Inconsistent language and location settings

Requested features

3 requests
  • Dark Mode
  • Improve TV management
  • Better data usage tracking

Spruce It Up

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My TELUS

No in-app purchases

None

Spruce It Up

No in-app purchases

Questions

Is My TELUS free?
My TELUS is free to download, with no in-app purchases.
Is Spruce It Up free?
Spruce It Up is free to download, with no in-app purchases.
Do My TELUS or Spruce It Up have ads?
Neither My TELUS nor Spruce It Up shows ads.
Which is updated more often, My TELUS or Spruce It Up?
My TELUS ships an update every 2 weeks, and Spruce It Up every 4 months. Most recently, My TELUS was updated on November 1, 2026 and Spruce It Up on November 4, 2026.

Other comparisons