My TELUS vs Spruce It Up
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My TELUS
Manage your TELUS services, including bills, data, and TV packages, from your mobile device. Securely log in, pay bills, monitor usage, and access customer support 24/7.
- View and pay bills
- Enable data limit notifications
- Manage services
- Facial/fingerprint login
- 24/7 chatbot support
- Monitor data usage
- Manage TV channels
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With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage with Siri Shortcuts Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires iOS 13.0 or later. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. My TELUS is optimized for iPhone.
Spruce It Up
Report community issues like burnt-out streetlights or potholes directly to the city. Submit photos and precise GPS locations for quick resolution and track the progress of reported problems.
- Report community issues
- Submit photos of issues
- Use device GPS for location
- Monitor issue progress
- Notify city officials
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Spruce It Up is a great new way for the residents of St. Albert, Alberta, Canada to report issues in their community. Spruce It Up allows residents to report issues using their smart phone or tablet while they are out and about the city. Issues can be reported as soon as they are discovered. Residents can take photos of the issue and send them in with their report. They can also send in the exact location of the issue by using the GPS capabilities of their device. Whether it is a burnt out street light, an abandoned vehicle, unsightly graffiti or a gaping pothole, use Spruce It Up to notify the City and monitor the progress of the work!
Screenshots
Verdict
The clearest difference is update cadence: My TELUS at every 2 weeks against Spruce It Up's every 4 months. My TELUS also leads on iOS requirement (16.0 vs 18.0). Spruce It Up's advantage is review sentiment (33% vs 18%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My TELUS ships an update every 2 weeks, Spruce It Up every 4 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | My TELUS | Spruce It Up |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (372 ratings) — better | — |
| Positive reviews | 17.8% of reviews | 33.3% of reviews — better |
| Number of ratings | 372 — better | — |
| Update frequency | Every 2 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 274 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | TELUS Communications Inc. | City of St. Albert |
Customer experience
My TELUS
Spruce It Up
Bugs and requests
My TELUS
Reported bugs
4 issues- Login issues
- Billing information not loading
- Optik TV features not working
- Inconsistent language and location settings
Requested features
3 requests- Dark Mode
- Improve TV management
- Better data usage tracking
Spruce It Up
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My TELUS
No in-app purchases
Spruce It Up
No in-app purchases









