Comparison

ADCB vs Amex MENA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ADCB

Manage your finances on the go with an enhanced mobile banking experience. This app offers a streamlined interface for payments, transfers, and bill payments, along with features like balance preview and transaction history search. It supports dual language options and helps you locate ATMs and branches.

Highlights
  • Simplified Payments and Transfers
  • Search Payees and Transaction History
  • Dual Language (Arabic/English)
  • Balance Preview
  • Bill Payment
  • Funds Transfer
  • Locate ATMs and Branches
Features
Read full description

Experience more power at your fingertips. Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience. More power at your fingertips - A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen - Search Payees and Transaction History by name, amount and much more - Dual language option in Arabic and English Plus, you can continue to enjoy these services - Balance Preview - Bill Payment - Funds Transfer - Locate ADCB ATM and Branches If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps: - Download and launch the ADCB Mobile App - When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number - Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).

About

Amex MENA

Manage your American Express account on the go with this mobile application. Track spending, view transactions, pay bills, and discover exclusive offers. Apply for cards, set spending goals, and earn rewards points.

Highlights
  • Digital card applications
  • Transaction tracking
  • Spending timeline by category
  • Supplementary card management
  • Card PIN management
  • Membership Rewards points
  • Exclusive local and online offers
Features
Read full description

The official Amex (Middle East) B.S.C. Mobile app allows you to access your account from anywhere, safely and securely. Track spend, find offers, pay your bill and enjoy many more features in the Amex MENA app. تطبيق Amex MENA الآن متاح باللغة العربية Benefits and features: - Apply digitally through the app for your Amex Card in the UAE - Choose to navigate in your preferred language, Arabic or English - Instant view of your transactions - View your Spending Timeline and track your spends by categories - Apply for Supplementary Cards for Family and manage with ease - Set up, view or unblock your Card PIN Explore rewards and benefits: - We reward your loyalty, by earning Membership Rewards® points on all your spend. Set up goals within the app to get the things you want, with points that never expire - Access to hundreds of local and online offers on shopping, entertainment, dining and wellness - Book your next trip with American Express, easily submit Concierge travel or lifestyle requests, whenever and wherever you are - Refer your friends and earn rewards when they get approved for a Card The Amex MENA app is for Personal and Corporate Cards issued by American Express Middle East. If your Card is not issued by American Express Middle East, then you will not be able to log-in to the Amex MENA app. All access to the app is subject to and governed by American Express Middle East End User License Agreement.

Screenshots

ADCB4 screens
Amex MENA4 screens

Verdict

The call

The clearest difference is rating: ADCB at 4.7 against Amex MENA's 2.4. ADCB also leads on review sentiment (41% vs 15%) and ratings volume (4.9K vs 100). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ADCB holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: ADCB has 4.9K ratings behind it against 100, so its average is the more settled of the two. Written reviews point the same way: 41% of ADCB's written reviews are positive against 15% of Amex MENA's.

UpkeepUpdate frequency

ADCB ships an update every 2 weeks, Amex MENA every 6 weeks. The most recent releases landed on October 13, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
ADCB versus Amex MENA: the parameters behind the verdict, then further details
ParameterADCBAmex MENA
PriceFreeFree
Rating4.7 (4.9K ratings) — better2.4 (100 ratings)
Positive reviews40.9% of reviews — better14.6% of reviews
Number of ratings4.9K — better100
Update frequencyEvery 2 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.2 — better13.0
Further details — not scored
Size226 MB203 MB
Age rating4+9+
DeveloperADCBAMEX (MIDDLE EAST) B.S.C. (C)

Customer experience

ADCB

All ratings4,897 ratings
Positive91.6%
Neutral2.8%
Negative5.6%
Written reviews384 reviews
Positive40.9%
Neutral6.5%
Negative52.6%

Amex MENA

All ratings100 ratings
Positive33.0%
Neutral4.0%
Negative63.0%
Written reviews89 reviews
Positive14.6%
Neutral2.2%
Negative83.1%

User reviews

ADCB

From 4.9K App Store ratings

What we love

  • 🚀 Great services
  • 👍 Easy to use app
  • 🚀 Seamless experience
  • 👍 Excellent customer service
  • 👍 Fantastic app

Room to improve

  • 🐛 Laggy performance
  • 👎 Horrible UX
  • 👎 Outdated app
  • 👎 Buggy and slow
  • 👎 Complicated and non user-friendly

Amex MENA

From 100 App Store ratings

What we love

  • 👍 Covers all features (mentioned once)
  • 👍 User friendly (mentioned once)
  • 👍 Great UI (mentioned once)
  • 👍 Simple to use (mentioned once)
  • 👍 Extremely functional (mentioned once)

Room to improve

  • 👎 Extremely outdated app
  • 👎 App is barely working
  • 👎 Inability to book travel services
  • 👎 App is way behind competition
  • 👎 Login does not work

Bugs and requests

ADCB

Reported bugs

5 issues
  • Login issues and active session problems
  • Inability to clear cache and switch accounts
  • Incompatibility with iPhone 15 and iOS 13
  • Freezing and crashing on launch
  • Inconsistent performance and functionality

Requested features

5 requests
  • Ability to redeem touchpoints
  • Improved credit card management
  • Better transaction history and categorization
  • Support for newer devices and iOS versions
  • Streamlined bill payment process

Amex MENA

Reported bugs

95 issues
  • Won't allow update
  • Barely working
  • Login does not work
  • App stopped working
  • Technical issues
Show 90 more
  • Non-functional
  • Buggy
  • Acts like browser while using app
  • Unstable
  • Poorly designed
  • Confusing interface
  • Slow interface
  • Full of bugs
  • Nothing works smoothly
  • App crashes during application process
  • Card scan not working
  • App crashes all the time
  • Offers page doesn't load
  • App keeps spinning for offers
  • App gets stuck
  • App blocked in Nigeria
  • Disconnecting during live chat
  • Not compatible with iOS 17
  • Instant crash loop after scanning ID
  • Login works 1/20 times
  • App not working after latest update
  • Full of bugs, low response
  • Loading on every command
  • Application not working
  • Scanning option for old Emirates ID
  • Fix your bugs
  • Not working after last update
  • App crashes
  • Login issues
  • App is slow
  • App is very slow
  • App freezes
  • App is not working
  • App hangs at welcome screen
  • App not optimized for iOS 8.1
  • App not optimized for iOS 8
  • App not optimized for iPhone X
  • App not optimized for iPhone plus
  • Fingerprint option not switched to Face ID
  • App is slow, clunky
  • App not designed for iPhone 6 and 6s screens
  • App freezes on transaction details
  • App not compatible with iOS 13
  • App is old and buggy
  • App looks obsolete
  • App is slow and unresponsive
  • Connection to server is lost
  • App looks like iOS 5
  • Doesn't let you fill boxes on forms
  • Payment terminal does not open
  • App needs to be faster
  • App looks like iOS 8 App
  • App doesn't support iPad screen
  • App uses Face ID to log in but logs in again after logout
  • App is old and needs a facelift
  • App doesn't respond quickly
  • App is slow sometimes
  • App needs to be faster
  • App is slow
  • App is not responsive
  • App is old
  • App is very old fashion
  • App needs a facelift
  • App is dated
  • App is buggy
  • App needs a total makeover
  • App looks 1000 years old
  • App looks like iOS 5
  • App looks like an elementary school project
  • App is 1000 years old
  • App is slow and unresponsive
  • App is buggy
  • App looks dated
  • App is not native iOS
  • App design and functionality very poor
  • App is below par
  • App looks like iOS 5
  • App needs to fix bugs
  • App is very slow
  • App does not log in
  • App needs to be up to date
  • App is old
  • App is slow
  • App is not responsive
  • App is slow
  • App is not responsive
  • App not optimized for iPhone X
  • App not optimized for iPhone plus
  • App is slow, clunky
  • App not designed for iPhone 6 and 6s screens

Requested features

24 requests
  • Allow booking travel services
  • Add Apple Pay and Google Pay support
  • More offers and services online
  • More merchants accepting payment online
  • Improve search engine and sort options for offers
Show 19 more
  • Improve user interface and easy access
  • Add manual option for ID scanning
  • Add Arabic language support
  • Add features like QR code payment
  • Allow selection of any amount for supplement card monthly limit
  • Add unlock blocked cards feature
  • Add redeem points feature
  • Improve UI and refresh functionality
  • Add Qpay (Qatar) payment option
  • Design for iPhone 6 and 6s screens
  • Update to match latest iPhone screen sizes
  • Support for iPhone X and newer iPhones
  • Implement Face ID instead of fingerprint
  • Support for big screen iPads
  • Improve supplementary card form
  • Add dark mode
  • Add advanced analytics dashboard
  • Support for Saudi Arabia accounts
  • Support for AMEX Saudi Arabia

In-app purchases

None

ADCB

No in-app purchases

None

Amex MENA

No in-app purchases

Questions

Is ADCB free?
ADCB is free to download, with no in-app purchases.
Is Amex MENA free?
Amex MENA is free to download, with no in-app purchases.
Which has better reviews, ADCB or Amex MENA?
ADCB is rated higher. ADCB averages 4.7 out of 5 from 4.9K ratings, while Amex MENA averages 2.4 from 100 ratings.
Do ADCB or Amex MENA have ads?
Neither ADCB nor Amex MENA shows ads.
Which is updated more often, ADCB or Amex MENA?
ADCB ships an update every 2 weeks, and Amex MENA every 6 weeks. Most recently, ADCB was updated on October 13, 2026 and Amex MENA on October 8, 2026.

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