MySCE vs Redlands 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySCE
Manage your electricity service with ease. View bills, track energy usage, report outages, and make payments. The app offers a simplified design for quick access to account information and payment arrangements.
- View and pay bills
- Track energy usage
- Report power outages
- Check outage status
- Create payment arrangements
- Fingerprint/Face login
- Set usage alerts
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Experience the convenience of managing your power with just a tap of our app. The MySCE app makes it easy to manage your SCE residential and business accounts - view your projected next bill amount and energy usage, download and pay your bill, make a payment arrangement, report an outage, check outage status by address, and more. Note: This app supports SCE residential and business customers with up to 10 service addresses. A new, simplified design makes it even easier to use app features: BILLING AND PAYMENT - View your current bill and make a payment - Access a link to pay with a credit card or digital payments - Add a payment method or manage your saved payment methods - View, download, or print a PDF bill - Create and view a payment arrangement ENERGY USE INFORMATION - View your projected monthly bill amount and usage - Track your current, daily, time of use (TOU), and past energy use - View your historical energy cost and usage - Create monthly usage limit or bill amount targets and receive alerts OUTAGE INFORMATION - Report a power outage for your home, business, or streetlight - Search for an outage and check the restoration progress - View public safety power outages and SCE customer resources ACCOUNT MANAGEMENT - Fingerprint and Face login to access information quickly - Register for account access - Update your account profile – email address and phone number
Redlands 311
Report community issues directly to the city. This app allows residents to submit problems and for city staff to manage and resolve them efficiently.
- Report community issues
- Track issue status
- Direct communication with city staff
- Location-based reporting
- Receive updates on resolutions
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This application is designed to allow the citizens of Redlands, CA to report issues in their community and for staff to address the reported issues.
Screenshots
Verdict
The clearest difference is rating: Redlands 311 at 3.4 against MySCE's 1.9. Redlands 311 also leads on review sentiment (33% vs 10%) and iOS requirement (12.0 vs 16.0). MySCE's advantage is update cadence (monthly vs every 21 months) and ratings volume (1.5K vs 5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Redlands 311 holds the better App Store score, 3.4 against 1.9. That said, the two scores are not equally well evidenced: MySCE has 1.5K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 10% of MySCE's written reviews are positive against 33% of Redlands 311's.
MySCE ships an update monthly, Redlands 311 every 21 months. The most recent releases landed on October 22, 2026 and October 3, 2026 respectively.
| Parameter | MySCE | Redlands 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (1.5K ratings) | 3.4 (5 ratings) — better |
| Positive reviews | 10.2% of reviews | 33.3% of reviews — better |
| Number of ratings | 1.5K — better | 5 |
| Update frequency | Monthly — better | Every 21 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 172 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Southern California Edison | City of Redlands |
Customer experience
MySCE
Redlands 311
Bugs and requests
MySCE
Reported bugs
5 issues- Login screen freezes
- Incompatible with latest iOS
- App crashes after update
- App won't open or load profile
- Biometrics no longer work
Requested features
4 requests- Bring back daily/hourly usage tracking
- Add ability to see projected bill amount
- Implement Face ID login
- Provide hourly usage data
Redlands 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySCE
No in-app purchases
Redlands 311
No in-app purchases
