GuidanceNow vs RethinkCare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GuidanceNow
Access mental health and well-being resources quickly and easily. Connect with experts, schedule appointments, or receive personalized care plans based on your needs. Explore a wide range of tools and information covering various aspects of life.
- Instant connection to experts
- Appointment scheduling
- Personalized care path assessment
- Well-being assessment and plans
- Browse informational resources
- Access program benefit information
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GuidanceNow provides fast, easy access to your ComPsych GuidanceResources program and a wide array of mental health and well-being resources. On GuidanceNow you can access the following features: • Connect Me: If you know what you want now, the Connect Me option offers our quickest path to care. With as little as two taps, you can connect instantly with an expert or schedule appointments for services. • Guide Me: The Guide Me option quickly assesses your area of need and directs you to the care options, tools, and resources most appropriate to your focus area. In just a few taps, you can navigate one of more than 1,000 path options that lead to a variety of solutions, all tailored to your needs. • Assess Me: With Assess Me, our most extensive care path, you are guided through a brief well-being assessment, which evaluates your needs across six primary care pillars. The platform then measures and benchmarks your results and provides a series of personalized, multistep Well-Being Plans tailored to your specific areas of need. • Access Program Information: Review your company’s behavioral health and well-being program benefit information at any time.
RethinkCare
This platform offers a comprehensive digital library of training and resources for employees, covering parental, personal, and professional development. It provides access to live experts for personalized support, particularly for parents of children with learning and behavioral disabilities. Available globally, it aims to improve users' lives in all aspects.
- Evidence-based digital platform
- Extensive training library (370+ mini-courses)
- 1:1 access to Board Certified Behavior Analysts
- Support for children with learning/behavioral disabilities
- Global availability in nine languages
- Integration with Apple Health API
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RethinkCare, a division of Rethink Autism, is a holistic parenting and behavioral health benefit offered by employers to their workforce. It is not directly available to individuals at this time. Please reach out to support@rethinkcare.com for questions about eligibility. RethinkCare is the only digital platform that uses evidence-based, clinically-validated approaches to support employees’ ongoing parental, personal, and professional needs. With 29 training areas, 370+ mini-courses, and 9,000+ daily sessions and resources, RethinkCare offers the largest digital skills training library for employees’ needs across all areas of life—from work life to home life and everything in between. RethinkCare may integrate with the Apple Health API to receive Apple Health data (e.g., Sleep and Steps) which we use to provide our services such as recommending content to users. Working parents also have 1:1 access to live Board Certified Behavior Analysts (BCBAs). These graduate-level parenting experts are available by appointment, day or night, to help parents understand and act on their most complex challenges. This includes support for parents of children with learning and behavioral disabilities, such as autism, ADHD, and Down syndrome. RethinkCare is available in nine languages across more than 120 countries to help users be better parents, better employees, and better versions of themselves. Eligible employees can sign up through their employer and begin their journey to a healthier and happier life. Available user content is based on each employer’s specific subscription.
Screenshots
Verdict
The clearest difference is rating: RethinkCare at 3.5 against GuidanceNow's 2.5. RethinkCare also leads on ratings volume (40 vs 6). GuidanceNow's advantage is iOS requirement (16.6 vs 18.6). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RethinkCare holds the better App Store score, 3.5 against 2.5. That said, the two scores are not equally well evidenced: RethinkCare has 40 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 11% of GuidanceNow's written reviews are positive against 9% of RethinkCare's, so the app with the better star average is not the one people write more warmly about.
GuidanceNow ships an update fortnightly, RethinkCare monthly. The most recent releases landed on October 22, 2026 and October 25, 2026 respectively.
| Parameter | GuidanceNow | RethinkCare |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (6 ratings) | 3.5 (40 ratings) — better |
| Positive reviews | 11.4% of reviews — better | 9.2% of reviews |
| Number of ratings | 6 | 40 — better |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 — better | 18.6 |
| Further details — not scored | ||
| Size | 301 MB | 52 MB |
| Age rating | 17+ | 4+ |
| Developer | ComPsych Corporation | Rethink Autism |
Customer experience
GuidanceNow
RethinkCare
Bugs and requests
GuidanceNow
Not enough reviews yet to summarise bugs or requests.
RethinkCare
Reported bugs
14 issues- App crashes immediately upon opening
- Login button non-functional
- Blank region/state selection screen preventing app access
- Infinite update loop - app requests update already installed
- Session playback not advancing after rating
Show 9 moreShow fewer
- Timer functionality stops working
- Virgin Pulse integration broken after updates
- App logs user out unexpectedly
- Terms and conditions repeatedly requested on each launch
- Content fails to load
- App won't open after several days of use
- White/blank page errors on landing page
- Unsupported media format errors
- Duplicate app instances after update
Requested features
8 requests- Improved search functionality for courses and content
- Persistent login without requiring re-authentication
- Face ID/biometric login support
- Ability to disable splash screen quotes
- Option to purchase individual access outside employer sponsorship
Show 3 moreShow fewer
- Better accessibility for users with larger text size settings
- Offline content access
- Streak tracking restoration
In-app purchases
GuidanceNow
No in-app purchases
RethinkCare
No in-app purchases









