GuidanceNow User Reviews

Top reviews

Janky and slow

The app is extremely janky and slow. Typing has a lag, very frustrating experience

Not working

Asking for verification code- and then cannot submit as keyword don't hide - need a big improvement

It is WAY too slow…

So far this seems like a platform with a wealth of knowledge that I would love to dive into.

HOWEVER, it seems like every subpage you try to open takes over a minute to open the content. It makes the mobile app almost unusable.

Pants

Utter pants

New look and feel is AMAZING

This is a fresh look that appeals to me. The journey I took was personal and memorable. I do not remember the last time an app made me feel this way. Great impact and a lot of really good content and functions. Assessment is great! Very nice!!

Useless

Tried to set up account and it kept freezing. Tried several times and gave up. This is supposed to be an employee benefit, but it’s a dead end.

Useless

I have had the app for months now. It has never worked. If i try to do the “assessment” it fails after question 4 or 6 and will not complete. Useless for something that should be really helpful.

Can’t log in … page too expanded and code area cut off

Can’t log in … page too expanded and code area cut off. Can’t even get into ap to use it

Amazing upgrade!!!

Awesome upgrade. What an amazing experience!! Nice work ComPsych.

Doesn’t work

Super slow. If a screen even loads it is normally just plain white with a tiny question mark in the corner. I can’t believe the developers don’t even test the basic functionality of their own app.

Non functioning

App is unuseable

Worthless app

I have to change my password every stinking time I try to login. It doesn’t take the password I clearly remember and correctly type, so I always have to click on forgot password. Not user friendly at all

Non-functional and not intuitive

Just trying to find someone to talk to. Go through the questions just to get a prompt to call 911 for emergency help. Can’t find help.

Nothing works

Literally nothing in this app works. It’s completely useless.

Can’t even book an appointment

A modal pops up with the submit button below the screen’s ability to see.

I can cancel but i can’t actually make the Appt

Please add FaceID!

It’s a great app and resource, I just really wish it supported biometric login, like FaceID and TouchID

Great in theory

This app is great in theory but it can’t open any pages to the resources I needed. I tried clicking around in all the pages and got the same error message. Sad.

Wont log on

I can’t even log in. It’s giving me the spinning wheel of death.

White screen

Same as previous users, I just get a white screen.

Got help with Dad

My father is older and getting forgetful. From the app, I was able to call in and get some great help.