zTrip vs VIHail
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
zTrip
This app offers a reliable and safe transportation service, combining the best of rideshare and traditional taxi services. Enjoy no surge pricing, advance booking, and flexible payment options including cash, in-app, or credit card in the car. It prioritizes rider safety with verified drivers and branded vehicles.
- No surge pricing
- Book in advance
- Multiple payment options
- Choose favorite driver
- ADA Wheelchair service
- Verified drivers
- Free cancellations
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zTrip Need a ride? Take a zTrip. Finally, the perfect hybrid between rideshare and taxi! • You can now have it all! • No surge pricing • Book in advance • Choose your favorite driver • ADA Wheelchair service • Verified in-person background checks • Branded vehicles for your safety • Free cancellations • Split payments • 24/7 live customer service zTrip makes getting a ride easy. No more chasing your driver down the street or waving your phone in the air. You can always order a ride through the app. But when we’re right outside, just hop in. Join a community of hundreds of thousands of riders and drivers across the country, who have decided to zTrip for a safer, more consistent and reliable choice for transportation. Download the zTrip app today and let’s ride. By downloading the zTrip app, you agree to: 1. Receive communications from zTrip, including push notifications. 2. Allow zTrip to collect your device’s language settings. You can opt out of receiving push notifications through your device settings.
VIHail
This ride-sharing app connects users with local drivers for convenient and reliable transportation. It offers easy booking, cashless payments, and real-time driver tracking for a seamless travel experience. Safety features include driver background checks and vehicle inspections.
- Easy ride booking
- Cashless payment system
- Real-time driver tracking
- Driver background checks
- Vehicle inspection
- Cost-effective alternative
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Welcome to VI Hail, the US Virgin Islands premier ride share service! Whether you’re a local islander or a visitor, our app revolutionizes the way you commute with fast, easy, and reliable rides. Say goodbye to traditional taxis and hello to a convenient, cost-effective alternative. With our cashless payment system, your fares are automatically charged to your credit card or digital wallet, ensuring a seamless experience. Safety is our top priority, as our drivers undergo thorough background checks and their vehicles go through a 21-point inspection. Enjoy easy booking by simply entering your pickup location and destination on our app. And with real-time tracking, you can stay informed about your driver’s location and estimated arrival time
Screenshots
Verdict
The clearest difference is review sentiment: VIHail at 54% against zTrip's 10%. VIHail also leads on rating (3.3 vs 1.9). zTrip's advantage is update cadence (monthly vs every 8 months) and ratings volume (417 vs 56). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VIHail holds the better App Store score, 3.3 against 1.9. That said, the two scores are not equally well evidenced: zTrip has 417 ratings behind it against 56, so its average is the more settled of the two. Written reviews point the same way: 10% of zTrip's written reviews are positive against 54% of VIHail's.
zTrip ships an update monthly, VIHail every 8 months. The most recent releases landed on September 20, 2026 and September 8, 2026 respectively.
| Parameter | zTrip | VIHail |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (417 ratings) | 3.3 (56 ratings) — better |
| Positive reviews | 9.6% of reviews | 53.8% of reviews — better |
| Number of ratings | 417 — better | 56 |
| Update frequency | Monthly — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 199 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Transdev North America, INC | VI Hail, LLC |
Customer experience
zTrip
VIHail
Bugs and requests
zTrip
Reported bugs
3 issues- App crashes frequently
- Issues with account creation and login
- Inaccurate ride pricing and billing
Requested features
3 requests- Add driver photos and vehicle details to app
- Improve notification system for ride updates
- Provide better accountability for drivers
VIHail
Not enough reviews yet to summarise bugs or requests.
In-app purchases
zTrip
No in-app purchases
VIHail
No in-app purchases









