Comparison

zTrip vs VIHail

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

zTrip

This app offers a reliable and safe transportation service, combining the best of rideshare and traditional taxi services. Enjoy no surge pricing, advance booking, and flexible payment options including cash, in-app, or credit card in the car. It prioritizes rider safety with verified drivers and branded vehicles.

Highlights
  • No surge pricing
  • Book in advance
  • Multiple payment options
  • Choose favorite driver
  • ADA Wheelchair service
  • Verified drivers
  • Free cancellations
Features
Read full description

zTrip Need a ride? Take a zTrip. Finally, the perfect hybrid between rideshare and taxi! • You can now have it all! • No surge pricing • Book in advance • Choose your favorite driver • ADA Wheelchair service • Verified in-person background checks • Branded vehicles for your safety • Free cancellations • Split payments • 24/7 live customer service zTrip makes getting a ride easy. No more chasing your driver down the street or waving your phone in the air. You can always order a ride through the app. But when we’re right outside, just hop in. Join a community of hundreds of thousands of riders and drivers across the country, who have decided to zTrip for a safer, more consistent and reliable choice for transportation. Download the zTrip app today and let’s ride. By downloading the zTrip app, you agree to: 1. Receive communications from zTrip, including push notifications. 2. Allow zTrip to collect your device’s language settings. You can opt out of receiving push notifications through your device settings.

About

VIHail

This ride-sharing app connects users with local drivers for convenient and reliable transportation. It offers easy booking, cashless payments, and real-time driver tracking for a seamless travel experience. Safety features include driver background checks and vehicle inspections.

Highlights
  • Easy ride booking
  • Cashless payment system
  • Real-time driver tracking
  • Driver background checks
  • Vehicle inspection
  • Cost-effective alternative
Features
Read full description

Welcome to VI Hail, the US Virgin Islands premier ride share service! Whether you’re a local islander or a visitor, our app revolutionizes the way you commute with fast, easy, and reliable rides. Say goodbye to traditional taxis and hello to a convenient, cost-effective alternative. With our cashless payment system, your fares are automatically charged to your credit card or digital wallet, ensuring a seamless experience. Safety is our top priority, as our drivers undergo thorough background checks and their vehicles go through a 21-point inspection. Enjoy easy booking by simply entering your pickup location and destination on our app. And with real-time tracking, you can stay informed about your driver’s location and estimated arrival time

Screenshots

zTrip4 screens
VIHail4 screens

Verdict

The call

The clearest difference is review sentiment: VIHail at 54% against zTrip's 10%. VIHail also leads on rating (3.3 vs 1.9). zTrip's advantage is update cadence (monthly vs every 8 months) and ratings volume (417 vs 56). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

VIHail holds the better App Store score, 3.3 against 1.9. That said, the two scores are not equally well evidenced: zTrip has 417 ratings behind it against 56, so its average is the more settled of the two. Written reviews point the same way: 10% of zTrip's written reviews are positive against 54% of VIHail's.

UpkeepUpdate frequency

zTrip ships an update monthly, VIHail every 8 months. The most recent releases landed on September 20, 2026 and September 8, 2026 respectively.

Scorecard5 real differences · 5 level
zTrip versus VIHail: the parameters behind the verdict, then further details
ParameterzTripVIHail
PriceFreeFree
Rating1.9 (417 ratings)3.3 (56 ratings) — better
Positive reviews9.6% of reviews53.8% of reviews — better
Number of ratings417 — better56
Update frequencyMonthly — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better17.6
Further details — not scored
Size199 MB30 MB
Age rating4+4+
DeveloperTransdev North America, INCVI Hail, LLC

Customer experience

zTrip

All ratings369 ratings
Positive20.9%
Neutral2.7%
Negative76.4%
Written reviews135 reviews
Positive9.6%
Neutral1.5%
Negative88.9%

VIHail

All ratings31 ratings
Positive54.8%
Neutral0.0%
Negative45.2%
Written reviews26 reviews
Positive53.8%
Neutral7.7%
Negative38.5%

Bugs and requests

zTrip

Reported bugs

3 issues
  • App crashes frequently
  • Issues with account creation and login
  • Inaccurate ride pricing and billing

Requested features

3 requests
  • Add driver photos and vehicle details to app
  • Improve notification system for ride updates
  • Provide better accountability for drivers

VIHail

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

zTrip

No in-app purchases

None

VIHail

No in-app purchases

Questions

Is zTrip free?
zTrip is free to download, with no in-app purchases.
Is VIHail free?
VIHail is free to download, with no in-app purchases.
Which has better reviews, zTrip or VIHail?
VIHail is rated higher. zTrip averages 1.9 out of 5 from 417 ratings, while VIHail averages 3.3 from 56 ratings.
Do zTrip or VIHail have ads?
Neither zTrip nor VIHail shows ads.
Which is updated more often, zTrip or VIHail?
zTrip ships an update monthly, and VIHail every 8 months. Most recently, zTrip was updated on September 20, 2026 and VIHail on September 8, 2026.

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