My Memorial vs Surgery Connect

Getting the healthcare you need should be as convenient as possible. The Memorial Care app offers you just that, thanks to the following easy-to-use features: Online Appointment Scheduling Use the Memorial Care app to schedule appointments, both in clinic or through our telehealth option, with our physicians and advanced practice providers, anytime, anywhere. Urgent Care You can use the app to locate the nearest Memorial Care clinic offering urgent care services and see how many people are waiting, as well as check in before leaving home using the “On My Way” feature. If a clinic visit doesn’t fit your schedule, use the app to launch a virtual telehealth appointment. Using this convenient service, you can talk to an experienced Memorial Care provider via secure video link and get a diagnosis and treatment plan without leaving your home. Patient Portal Use FollowMyHealth or DMH Chart to access your health records, view test and lab results, request prescription renewals, talk to your doctor and more. How It Works The first step is to create a profile within the Memorial Care app. This profile will include your name, birthdate and basic contact info. Your profile also allows you to add dependents and create emergency contacts. Your dependents and emergency contacts can also save their spot in line using your Memorial profile. The app displays all your upcoming and past appointments. NOTE: This app is intended for non-emergency use only. If you are in need of immediate medical assistance, please call 911.

Surgery Connect supports the parents and families of children who are having an outpatient procedure performed at St. Louis Children’s Hospital Specialty Care Center - West County (CSCC-West), St. Louis Children’s Hospital Specialty Care Center - South County (CSCC-South), Ambulatory Procedure Center (APC) or Same Day Surgery (SDS). The app provides information and instruction regarding: • a description of the procedure • the scheduled date and time of the procedure, including arrival time • important times at which the child should discontinue solid foods and clear liquids • preparation steps prior to the procedure, listed in timeframes of: the week before, night before and day of, including a What to Bring checklist • the waiting area, its amenities and wifi access • how to care for the child once back at home • symptoms of concern (after returning home) and what actions to take, should any occur • follow-up scheduling • contact information, directions and mapping for each location The app also supports secure messaging from the surgical team during the procedure, to give parents and /families updates during their wait.