Comparison

HSBC EG vs CIB Mobile Banking App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HSBC EG

Securely manage your personal banking accounts from Egypt or Sri Lanka on the go. Access account balances, view transaction history, and move money anytime, anywhere. Features may vary by country.

Highlights
  • Global account login
  • View account balances
  • Check transaction history
  • Transfer funds
  • Secure personal banking
Read full description

This app is for customers with accounts in Egypt. For other countries or territories, you'll need to download your own local HSBC Mobile Banking app. Manage your money on the move and around the clock with this secure personal banking app from HSBC. You can: • log on to your account around the world • view your account balances and transaction history • move money Exact features depend on the services available in your country. Find out more about the app, including details of the permissions we request, here: https://m.mobile15.hsbc.com/pages/mobile-banking.html This app is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and wouldn’t be permitted by law or regulation. We may not be authorised to offer or provide you with the products and services available through this app in the country or region you’re located or resident in.

About

CIB Mobile Banking App

A redesigned mobile banking application offering an intuitive, user-friendly, and secure platform. Manage accounts, cards, investments, and payments with enhanced functionality and seamless navigation. Save time and gain control over your finances anytime, anywhere.

Highlights
  • Intuitive and modern interface
  • Biometric login (fingerprint/face-ID)
  • Comprehensive account management
  • Full card control and activation
  • Seamless money transfers (domestic & international)
  • Bill and charity payments
  • Investment portfolio management
Features
Read full description

The CIB Mobile Banking app just got even better and has been completely redesigned to offer a more intuitive, user-friendly, and secure banking experience! Here's what's new: **Sleek and Modern Design: Enjoy a fresh and intuitive interface for easy navigation of your finances. ** Enhanced Functionality: Access all your banking needs in one place, from managing Accounts, Cards, Investments, and Payments to Transfers. * Seamless Navigation: Find what you need quickly with streamlined menus and intuitive navigation. ** Benefits: * Save Time: Manage your finances on the go, anytime, anywhere. * Simplify Banking: Enjoy a more convenient and efficient way to bank. * Gain Control: Take charge of your finances with easy-to-use tools and features. ** Features & Services: * Easy Login: Use biometrics (fingerprint or face-ID) for quick access. * Account Management: Open Accounts, view balances, accounts’ statements, transactions, and product details. * Card Management: More control over your card management online, replace and stop cards, and activate cards. * Credit Card Management: View credit cards’ balance, credit left to use, details, and transactions, and manage direct debit. * Transfers: Instant money transfer inside Egypt, Transfer money within and outside Egypt, settle credit cards, and schedule one-time or recurring transfers. * Payments: Bill & Charity payments. * Products: Apply for credit cards, overdrafts, and loans. * Investment: Manage your investment portfolio online, Buy/Sell Funds, Certificates/Time Deposits. ** Additional Services: Quick Cash, view statements, subscribe to e-statements, request chequebooks, locate branches/ATMs, currency converter, and more. Download the CIB Mobile Banking app to manage all your banking needs conveniently in one place. Optimized for use with iOS 16.0 or later.

Screenshots

HSBC EG4 screens
CIB Mobile Banking App4 screens

Verdict

The call

The clearest difference is rating: CIB Mobile Banking App at 3.1 against HSBC EG's 1.4. CIB Mobile Banking App also leads on review sentiment (39% vs 10%) and monetization model (free vs free with in-app purchases). HSBC EG's advantage is ratings volume (2.3K vs 126). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CIB Mobile Banking App holds the better App Store score, 3.1 against 1.4. That said, the two scores are not equally well evidenced: HSBC EG has 2.3K ratings behind it against 126, so its average is the more settled of the two. Written reviews point the same way: 10% of HSBC EG's written reviews are positive against 39% of CIB Mobile Banking App's.

UpkeepUpdate frequency

HSBC EG ships an update every 5 months, CIB Mobile Banking App monthly. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
HSBC EG versus CIB Mobile Banking App: the parameters behind the verdict, then further details
ParameterHSBC EGCIB Mobile Banking App
PriceFreeFree
Rating1.4 (2.3K ratings)3.1 (126 ratings) — better
Positive reviews10.5% of reviews39.4% of reviews — better
Number of ratings2.3K — better126
Update frequencyEvery 5 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.016
Further details — not scored
Size104 MB57 MB
Age rating4+4+
DeveloperHSBC Technology & Services USACommercial International Bank (Egypt) S.A.E

Customer experience

HSBC EG

All ratings2,328 ratings
Positive7.9%
Neutral3.0%
Negative89.1%
Written reviews1,029 reviews
Positive10.5%
Neutral5.2%
Negative84.3%

CIB Mobile Banking App

All ratings122 ratings
Positive51.6%
Neutral4.9%
Negative43.4%
Written reviews71 reviews
Positive39.4%
Neutral8.5%
Negative52.1%

User reviews

HSBC EG

From 2.3K App Store ratings

What we love

  • 🚀 Fast balance check
  • 👍 Ability to see all accounts in one place
  • 🔒 Secure login process

Room to improve

  • 🐛 Frequent crashes and bugs
  • 👎 Outdated and clunky user interface
  • ⏱️ Slow performance and long load times
  • 🚫 Limited functionality compared to website
  • 💻 Requires separate login from website

CIB Mobile Banking App

From 126 App Store ratings

What we love

  • 👍 Intuitive and user-friendly
  • 🚀 Stable and better performance
  • 💡 Much-needed improvement over old app

Room to improve

  • 🐛 App crashes and freezes
  • 🐛 Unable to view transaction history and account balances
  • 🐛 Redirection to external websites with 404 errors

Bugs and requests

HSBC EG

Reported bugs

3 issues
  • Inability to generate digital security code
  • Inconsistent behavior when logging in
  • Unreliable mobile check deposit feature

Requested features

4 requests
  • Add biometric login options (Face ID, Touch ID)
  • Improve transaction history and statement viewing
  • Allow setting up new payees and standing orders
  • Integrate mobile check deposit functionality

CIB Mobile Banking App

Reported bugs

2 issues
  • App not working for users with developer mode enabled
  • Inability to scroll or interact with home page

Requested features

3 requests
  • Allow login with biometrics (FaceID, fingerprint)
  • Eliminate mandatory password changes every 6 months
  • Integrate bonus program within the app

In-app purchases

None

HSBC EG

No in-app purchases

None

CIB Mobile Banking App

No in-app purchases

Questions

Is HSBC EG free?
HSBC EG is free to download, with no in-app purchases.
Is CIB Mobile Banking App free?
CIB Mobile Banking App is free to download, with no in-app purchases.
Which has better reviews, HSBC EG or CIB Mobile Banking App?
CIB Mobile Banking App is rated higher. HSBC EG averages 1.4 out of 5 from 2.3K ratings, while CIB Mobile Banking App averages 3.1 from 126 ratings.
Do HSBC EG or CIB Mobile Banking App have ads?
Neither HSBC EG nor CIB Mobile Banking App shows ads.
Which is updated more often, HSBC EG or CIB Mobile Banking App?
HSBC EG ships an update every 5 months, and CIB Mobile Banking App monthly. Most recently, HSBC EG was updated on November 1, 2026 and CIB Mobile Banking App on October 30, 2026.

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