Comparison

HSBC EG vs HSBC UAE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HSBC EG

Securely manage your personal banking accounts from Egypt or Sri Lanka on the go. Access account balances, view transaction history, and move money anytime, anywhere. Features may vary by country.

Highlights
  • Global account login
  • View account balances
  • Check transaction history
  • Transfer funds
  • Secure personal banking
Read full description

This app is for customers with accounts in Egypt. For other countries or territories, you'll need to download your own local HSBC Mobile Banking app. Manage your money on the move and around the clock with this secure personal banking app from HSBC. You can: • log on to your account around the world • view your account balances and transaction history • move money Exact features depend on the services available in your country. Find out more about the app, including details of the permissions we request, here: https://m.mobile15.hsbc.com/pages/mobile-banking.html This app is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and wouldn’t be permitted by law or regulation. We may not be authorised to offer or provide you with the products and services available through this app in the country or region you’re located or resident in.

About

HSBC UAE

Manage your finances conveniently and securely with this banking application. Open accounts, view balances, make transfers, manage cards, and explore investment options. Access banking services 24/7 from your mobile device.

Highlights
  • Instant account management and digital registration
  • View local and global account balances and transactions
  • Multi-currency global account for spending and transfers
  • Domestic and international pay and transfer options
  • Card management including Apple Pay integration
  • Installment plans for credit card limits and balances
  • Access to wealth solutions and investment markets
Features
Read full description

The HSBC UAE app has been specially built for our customers, with reliability at the heart of its design Enjoy convenience and security with these great features: • 'Instant account management' - open a bank account within minutes and enjoy instant digital registration. In-app Account opening is only available in English • ‘View account balances & transaction details’ - view the balances of your local and global HSBC accounts, credit cards and loans • ‘Global Money Account and Debit Card’ - hold, transfer and spend like a local in up to 21 currencies from single account. Enjoy fee free instant transfers to other HSBC accounts in participating countries • ‘Pay and Transfer’ – Add new payees and make domestic and international transfers. Instant transfers to HSBC international accounts without any fee • Open Term Deposit in AED, USD and GBP at competitive interest rates instantly. You can also access our promotional rates without visiting the branch or contacting your RM. • ‘Manage Cards’ - add your cards to Apple Pay directly through the app, control your spending and block or unblock your card • 'Instalment Plans' - Convert your available Credit Card limit into cash, convert your card transactions, consolidate your outstanding balance from other bank cards into your HSBC card and conveniently repay in monthly instalments • Credit Card application – Apply for a credit card in just few minutes • ‘Wealth Solutions’ - Access up to 25 markets and 77 exchanges, diversify with equities, ETFs, bonds and funds, and stay ahead with real-time data and insights • Mobile Chat and Contact Us – fast and secure way to get help with your banking needs 24/7 Download the HSBC UAE app to enjoy banking on the go! Already a customer? Log on with your existing banking details. If you are not yet registered, please visit hsbc.ae/register *Important note: This App is provided by HSBC Bank Middle East Limited ('HSBC UAE') and designed for use in the United Arab Emirates. The products and services represented within this App are intended for UAE customers*. HSBC UAE is authorised and regulated in United Arab Emirates by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority. If you are outside of UAE, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. Additional assistance through our branches and Call Centre are available for People of Determination. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. For any assistance, please visit hsbc.ae/help/contact © Copyright HSBC Bank Middle East Limited (UAE) 2026 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited. HSBC Bank Middle East Limited, UAE Branch, registered address at Level 4, Gate Precinct Building 2, DIFC, P.O. Box 30444, Dubai, UAE, acting through its Dubai branch at HSBC Tower, Downtown, P.O. Box 66, Dubai, UAE (HBME) regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. In respect of certain financial services and activities offered by HBME, it is regulated by the Securities and Commodities Authority in the UAE under license number 602004. By downloading this app, you agree to and accept the HSBC Personal Banking General Terms and Conditions (UAE) and the HSBC Online Banking Terms and conditions, each available through hsbc.ae/terms.

Screenshots

HSBC EG4 screens
HSBC UAE4 screens

Verdict

The call

The clearest difference is rating: HSBC UAE at 4.7 against HSBC EG's 1.4. HSBC UAE also leads on update cadence (fortnightly vs every 5 months) and review sentiment (33% vs 10%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HSBC UAE holds the better App Store score, 4.7 against 1.4. Both are backed by a comparable volume of ratings — 2.3K and 3.2K respectively. Written reviews point the same way: 10% of HSBC EG's written reviews are positive against 33% of HSBC UAE's.

UpkeepUpdate frequency

HSBC EG ships an update every 5 months, HSBC UAE fortnightly. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
HSBC EG versus HSBC UAE: the parameters behind the verdict, then further details
ParameterHSBC EGHSBC UAE
PriceFreeFree
Rating1.4 (2.3K ratings)4.7 (3.2K ratings) — better
Positive reviews10.5% of reviews33.3% of reviews — better
Number of ratings2.3K3.2K — better
Update frequencyEvery 5 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size104 MB682 MB
Age rating4+4+
DeveloperHSBC Technology & Services USAHSBC Global Services UK Limited

Customer experience

HSBC EG

All ratings2,328 ratings
Positive7.9%
Neutral3.0%
Negative89.1%
Written reviews1,029 reviews
Positive10.5%
Neutral5.2%
Negative84.3%

HSBC UAE

All ratings3,185 ratings
Positive93.8%
Neutral1.9%
Negative4.3%
Written reviews153 reviews
Positive33.3%
Neutral11.1%
Negative55.6%

User reviews

HSBC EG

From 2.3K App Store ratings

What we love

  • 🚀 Fast balance check
  • 👍 Ability to see all accounts in one place
  • 🔒 Secure login process

Room to improve

  • 🐛 Frequent crashes and bugs
  • 👎 Outdated and clunky user interface
  • ⏱️ Slow performance and long load times
  • 🚫 Limited functionality compared to website
  • 💻 Requires separate login from website

HSBC UAE

From 3.2K App Store ratings

What we love

  • 🚀 Fast and efficient
  • 🔒 Secure banking
  • 👍 User-friendly interface
  • 💡 Innovative features
  • ✨ Significant improvements

Room to improve

  • 💰 Unfair exchange rates
  • 🔍 Limited functionality
  • 🐛 Frequent crashes
  • 🤖 Poor customer service
  • 🕰️ Slow transaction updates

Bugs and requests

HSBC EG

Reported bugs

3 issues
  • Inability to generate digital security code
  • Inconsistent behavior when logging in
  • Unreliable mobile check deposit feature

Requested features

4 requests
  • Add biometric login options (Face ID, Touch ID)
  • Improve transaction history and statement viewing
  • Allow setting up new payees and standing orders
  • Integrate mobile check deposit functionality

HSBC UAE

Reported bugs

5 issues
  • Login issues and app freezes
  • Inability to upload documents
  • Inconsistent transaction display
  • Face recognition not working
  • App quitting during use

Requested features

5 requests
  • Global transfer capability
  • Landscape mode support
  • Ability to download statements
  • Option to pay full credit card balance
  • Improved in-app notification system

In-app purchases

None

HSBC EG

No in-app purchases

None

HSBC UAE

No in-app purchases

Questions

Is HSBC EG free?
HSBC EG is free to download, with no in-app purchases.
Is HSBC UAE free?
HSBC UAE is free to download, with no in-app purchases.
Which has better reviews, HSBC EG or HSBC UAE?
HSBC UAE is rated higher. HSBC EG averages 1.4 out of 5 from 2.3K ratings, while HSBC UAE averages 4.7 from 3.2K ratings.
Do HSBC EG or HSBC UAE have ads?
Neither HSBC EG nor HSBC UAE shows ads.
Which is updated more often, HSBC EG or HSBC UAE?
HSBC EG ships an update every 5 months, and HSBC UAE fortnightly. Most recently, HSBC EG was updated on October 29, 2026 and HSBC UAE on October 31, 2026.

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