ADCB vs HSBC UAE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ADCB
Manage your finances on the go with an enhanced mobile banking experience. This app offers a streamlined interface for payments, transfers, and bill payments, along with features like balance preview and transaction history search. It supports dual language options and helps you locate ATMs and branches.
- Simplified Payments and Transfers
- Search Payees and Transaction History
- Dual Language (Arabic/English)
- Balance Preview
- Bill Payment
- Funds Transfer
- Locate ATMs and Branches
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Experience more power at your fingertips. Experience the new and improved mobile banking app from ADCB. Enjoy seamless banking on-the-go with the enhanced features combined with an intuitive and user-friendly visual experience. More power at your fingertips - A simplified 'Payments and Transfers' section where you can view your beneficiaries and registered billers all in one screen - Search Payees and Transaction History by name, amount and much more - Dual language option in Arabic and English Plus, you can continue to enjoy these services - Balance Preview - Bill Payment - Funds Transfer - Locate ADCB ATM and Branches If you are a new ADCB Mobile App user or if you are using the app on a new device, register with the following steps: - Download and launch the ADCB Mobile App - When prompted, enter your ADCB Credit Card/Debit Card Number and PIN; enter the activation key that is sent to your registered mobile number - Alternatively, you can enter your ADCB Customer ID and activation key which you can obtain through our Personal Internet Banking or the 24/7 Contact Centre If you are an existing user, you will be prompted to enter your existing ADCB Mobile App password for authentication and biometric re-enrollment (handset dependent).
HSBC UAE
Manage your finances conveniently and securely with this banking application. Open accounts, view balances, make transfers, manage cards, and explore investment options. Access banking services 24/7 from your mobile device.
- Instant account management and digital registration
- View local and global account balances and transactions
- Multi-currency global account for spending and transfers
- Domestic and international pay and transfer options
- Card management including Apple Pay integration
- Installment plans for credit card limits and balances
- Access to wealth solutions and investment markets
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The HSBC UAE app has been specially built for our customers, with reliability at the heart of its design Enjoy convenience and security with these great features: • 'Instant account management' - open a bank account within minutes and enjoy instant digital registration. In-app Account opening is only available in English • ‘View account balances & transaction details’ - view the balances of your local and global HSBC accounts, credit cards and loans • ‘Global Money Account and Debit Card’ - hold, transfer and spend like a local in up to 21 currencies from single account. Enjoy fee free instant transfers to other HSBC accounts in participating countries • ‘Pay and Transfer’ – Add new payees and make domestic and international transfers. Instant transfers to HSBC international accounts without any fee • Open Term Deposit in AED, USD and GBP at competitive interest rates instantly. You can also access our promotional rates without visiting the branch or contacting your RM. • ‘Manage Cards’ - add your cards to Apple Pay directly through the app, control your spending and block or unblock your card • 'Instalment Plans' - Convert your available Credit Card limit into cash, convert your card transactions, consolidate your outstanding balance from other bank cards into your HSBC card and conveniently repay in monthly instalments • Credit Card application – Apply for a credit card in just few minutes • ‘Wealth Solutions’ - Access up to 25 markets and 77 exchanges, diversify with equities, ETFs, bonds and funds, and stay ahead with real-time data and insights • Mobile Chat and Contact Us – fast and secure way to get help with your banking needs 24/7 Download the HSBC UAE app to enjoy banking on the go! Already a customer? Log on with your existing banking details. If you are not yet registered, please visit hsbc.ae/register *Important note: This App is provided by HSBC Bank Middle East Limited ('HSBC UAE') and designed for use in the United Arab Emirates. The products and services represented within this App are intended for UAE customers*. HSBC UAE is authorised and regulated in United Arab Emirates by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority. If you are outside of UAE, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. Additional assistance through our branches and Call Centre are available for People of Determination. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. For any assistance, please visit hsbc.ae/help/contact © Copyright HSBC Bank Middle East Limited (UAE) 2026 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited. HSBC Bank Middle East Limited, UAE Branch, registered address at Level 4, Gate Precinct Building 2, DIFC, P.O. Box 30444, Dubai, UAE, acting through its Dubai branch at HSBC Tower, Downtown, P.O. Box 66, Dubai, UAE (HBME) regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. In respect of certain financial services and activities offered by HBME, it is regulated by the Securities and Commodities Authority in the UAE under license number 602004. By downloading this app, you agree to and accept the HSBC Personal Banking General Terms and Conditions (UAE) and the HSBC Online Banking Terms and conditions, each available through hsbc.ae/terms.
Screenshots
Verdict
The clearest difference is monetization model: ADCB at free against HSBC UAE's free with in-app purchases. ADCB also leads on iOS requirement (12.2 vs 16.0). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for ADCB against 4.7 for HSBC UAE. Both are backed by a comparable volume of ratings — 4.9K and 3.2K respectively. Written reviews are what separate them: 41% of ADCB's written reviews are positive against 33% of HSBC UAE's.
ADCB ships an update every 2 weeks, HSBC UAE fortnightly. The most recent releases landed on October 18, 2026 and October 19, 2026 respectively.
| Parameter | ADCB | HSBC UAE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (4.9K ratings) | 4.7 (3.2K ratings) |
| Positive reviews | 40.9% of reviews — better | 33.3% of reviews |
| Number of ratings | 4.9K — better | 3.2K |
| Update frequency | Every 2 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 12.2 — better | 16.0 |
| Further details — not scored | ||
| Size | 226 MB | 682 MB |
| Age rating | 4+ | 4+ |
| Developer | ADCB | HSBC Global Services (UK) Limited |
Customer experience
ADCB
HSBC UAE
User reviews
ADCB
From 4.9K App Store ratingsWhat we love
- 🚀 Great services
- 👍 Easy to use app
- 🚀 Seamless experience
- 👍 Excellent customer service
- 👍 Fantastic app
Room to improve
- 🐛 Laggy performance
- 👎 Horrible UX
- 👎 Outdated app
- 👎 Buggy and slow
- 👎 Complicated and non user-friendly
HSBC UAE
From 3.2K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 🔒 Secure banking
- 👍 User-friendly interface
- 💡 Innovative features
- ✨ Significant improvements
Room to improve
- 💰 Unfair exchange rates
- 🔍 Limited functionality
- 🐛 Frequent crashes
- 🤖 Poor customer service
- 🕰️ Slow transaction updates
Bugs and requests
ADCB
Reported bugs
5 issues- Login issues and active session problems
- Inability to clear cache and switch accounts
- Incompatibility with iPhone 15 and iOS 13
- Freezing and crashing on launch
- Inconsistent performance and functionality
Requested features
5 requests- Ability to redeem touchpoints
- Improved credit card management
- Better transaction history and categorization
- Support for newer devices and iOS versions
- Streamlined bill payment process
HSBC UAE
Reported bugs
5 issues- Login issues and app freezes
- Inability to upload documents
- Inconsistent transaction display
- Face recognition not working
- App quitting during use
Requested features
5 requests- Global transfer capability
- Landscape mode support
- Ability to download statements
- Option to pay full credit card balance
- Improved in-app notification system
In-app purchases
ADCB
No in-app purchases
HSBC UAE
No in-app purchases







