Very poor and old
Very poor and old crafted app not suitable to use in 2026 it’s like you are using a Microsoft Windows 95
The worst
Easily the worst app I’ve used. It hardly opens, and on the rare occasion that it even does, it’s completely useless. You can’t get anything done.
Would love to rate
…however, I cannot login. Asking “what is your memorable answer” is not helpful when you do not provide the corresponding question. There are no alternatives - use of key, passkey, reset and spinning on hold with customer service doesn’t help. Same problems with the website.
Please update the app to be more robust.
Please update the app to be more robust.
Show more
Log in Headache
This application has the most stupid way to log in
Ugliest 2001 banking app
Bad functionality bad UI
Very outdated
The app looks like apps were 15 years ago.
It’s crazy that HSBC as an international entity never considered updating it
It’s crazy that HSBC as an international entity never considered updating it
Old and embarrassing App
Many people wrote reviews here 9 years ago saying the App is old. Well, it has been changed. It is now ancient. They should deploy it to the Apps museum instead of App Store.
Just logging in requires a password memorised and the number representing the order of every letter in the password. Seriously guys, can’t you update it to be Face ID login?
And that’s one example. Compared to other HSBC apps I have in my other HSBC accounts, this App is the Dinosaur of HSBC Apps.
Just logging in requires a password memorised and the number representing the order of every letter in the password. Seriously guys, can’t you update it to be Face ID login?
And that’s one example. Compared to other HSBC apps I have in my other HSBC accounts, this App is the Dinosaur of HSBC Apps.
Show more
Very bad
The app is too old, very difficult to use. At least add the biometric login.
Scam & fraud
Dont banking with them specially Sri lanka. Credit card scammers. Credit Card beggars. Should ban from apple app store. If once go forever you have to pay for them. they keep adding cents by cents without knowing you. after years later you have to pay big amounts without even knowing or any statements.
Show more
What a shame
It’s 2025, this app is a shame, very poorly drafted, UI looks like it’s designed by 6 years old, functionality of the app is a joke, I’ve 4 different HSBC apps for different countries, can believe that HSBC is allowing this poor customer experience from HSBC Egypt.
App
Worst app ever
Always errors while logging in bad UI this app from 1900s
Always errors while logging in bad UI this app from 1900s
Outdated
Very old and outdated when compared to other hsbc apps very limited flexibility requiring stone aged technology ,
Slow, inefficient and outdated
Worst banking app ever! I have the UK app and it’s so much better and faster. Making a transaction takes so many unnecessary steps. Transfer requests via secure messages is a joke
Old interface
App interface is not helpful and looks really old, login mechanism needs to be updated
The Worst HSBC App ever
when this app will be updated like HSBC UK and UAE
Broken App
Doesn’t work every time when logging in it gives error
Application to increase people suffering
If you will compare the UK one to Egy one, you will find how they punch Egyptian people
Worst HSBC App
From HSBC Sri Lanka. The worst banking app. I also have HSBC UK and UAE. This app is no way near to them. A significant improvement expected. A very poor app.
Bad app experience
The app still using an old interface and is totally away from the good online banking experience which other banks provide. Only use to check your balance from it and nothing more can be done.
10 years old app for old smart phones
Waiting 10 years to upgrade but not yet 😞🙄
