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HSBC Expat

HSBC Expat

by HSBC Global Services (UK) Limited

742 ratings
48 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • November 22, 2021
  • August 12, 2026

Features

Developer

HSBC Global Services (UK) Limited
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About

Manage your international finances with ease. This app allows you to apply for an Expat Premier Bank Account, securely log in, make payments, and hold multiple currencies. It offers 24/7 chat support and fee-free international payments for a seamless global banking experience.

✓Apply for Expat Premier Bank Account
✓Secure Face ID/Touch ID login
✓View local and global balances
✓Hold up to 19 currencies
✓Fee-free international payments
✓24/7 chat assistance
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What users say

Summarized from real user reviews of HSBC Expat. Based on 742 reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🚀Efficient mobile banking
  • 💡Excellent upgrade with new features
  • ⚡Fast response on chat

Negative things

  • 🐛Crashes frequently
  • 🔒Restricted account access
  • 📞Poor customer service and communication
  • 💳Inconvenient payment options
  • 🕰️Slow international transfers
See all reviews

What's New in HSBC Expat

3.73.0

August 12, 2026

What’s New? • View your personal details and add up to two additional nationalities. • Link your global HSBC accounts and view balances in one place. • Set up future-dated international payments. • Bug fixes.

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User reviews

Most RecentHighest RatedLowest Rated

New client

I’ve just spent an hour trying to complete the opening of my HSBC EXPAT account and I got time out . Not a great start . And now that I have read the comments listed here it doesn’t encourage to start again. Disappointed.
Someone else like ur momSomeone else like ur mom

Untrained staff

Non existent customer service Call centre, relationship manager and online chat all say completely different things Slow and unhelpful I have been with the bank for 20 years . There is no help from them and have untrained staff
lorsee2lorsee2

Customer Service is nonexistent

App works well, tho some steps are either not available or difficult to navigate.
Emails and returning phone calls is nonexistent. Extremely disconcerting!
NoNameWillDoNoNameWillDo

Bad service

Cannot place deposit only, the rates are so bad you feel you are being robbed. Only with them as I have other accounts elsewhere. And does not deal like a global bank. Does not look at consolidated relationships value at customer level across geographies. No assigned RM, RM are floating in more sense than one
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kris srinikris srini

excellent services

great job
mhmay62mhmay62
See 43 more reviews

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User experience

🐞

Reported Bugs

4 issues

Unable to view credit card statements

Bug

Forced app updates block access

Bug

Errors when opening new accounts

Bug

Global money transfers not working as expected

Bug
✨

Requested Features

4 requests

Allow future-dated payments

Feature

Provide mortgage interest rate details

Feature

Improve payment workflows

Feature

Enable multi-device access

Feature

FAQ

What does the HSBC Expat app do?

The HSBC Expat app simplifies managing your international banking needs. You can apply for an Expat Premier Bank Account, securely log in to your accounts, view balances across different currencies, make payments, and access 24/7 chat support for banking queries. It's designed to support an international lifestyle by providing seamless global banking access.

What are the key features of the HSBC Expat app?

Key features include the ability to apply for an HSBC Expat account, quick and secure login using Face ID or Touch ID, viewing local and globally linked balances, holding up to 19 currencies in one place with the Global Money Account, and making fee-free international payments. It also offers 24/7 chat assistance for common banking questions.

Is the HSBC Expat app free to use?

The app itself is free to download and use for managing your banking services. While the app is free, the banking products and services it provides, such as the Expat Premier Bank Account and Global Money Account, may have associated fees or terms and conditions. The description indicates the app has ads, suggesting a 'free with in-app purchases' or 'ad-supported' model for the app itself, but the core banking services are the focus.

Who is the HSBC Expat app for?

This app is designed for individuals who have an international lifestyle and require convenient, secure, and global banking solutions. It is particularly useful for those moving abroad or managing finances across different countries, offering features to simplify international money management.

Can I open a joint account through the HSBC Expat app?

If you are a new customer and wish to open a joint account, you will need to visit the HSBC Expat website to complete the application process. The app is primarily for applying for a sole Expat account, registering for digital banking, and managing existing accounts.