Comparison

EE vs TCP Smart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EE

Manage your mobile and broadband services, shop for new devices, and access exclusive rewards. Fine-tune your home network with WiFi controls and keep your family safe online with parental controls.

Highlights
  • Manage EE account and services
  • Data Gifting and usage tracking
  • WiFi Controls (Work/Game Mode)
  • Parental Controls for online safety
  • Digital assistant (Aimee)
  • Shop for new devices and offers
  • EE Cover for tech insurance
  • Exclusive rewards and discounts
Features
Read full description

THE EE APP Welcome to the EE app – it’s all the good stuff in one place. Get complete control and all the help you need to manage your EE account. What’s included? The EE app gives you everything you need to bring your home to life and enhance your experience with us. The handy navigation makes it a doddle to find what you're looking for, and the Manage hub is the perfect place to take control of all your EE products and services. The easy life is just a couple of taps away. Maximise your allowance Want to get the most from your allowance? No problem. Use Data Gifting to move data between your family’s EE plans quickly and conveniently. WiFi Controls If you’ve got a new EE Broadband package, you can fine-tune your connectivity with WiFi Controls—straight from the app. WiFi Enhancer lets you activate Work Mode and Game Mode, so you can be sure you’re maximising your connection’s potential. Parental Controls You can keep everyone safe online with Parental Controls, and easily set controls on what the kids have access to online. And, because every child is different, you can tailor access at device or profile level. Digital Assistance The EE app also helps you get access to assistance whenever and wherever you need it. Your digital assistant Aimee is always available and ready to help, and you can get important updates, like data usage alerts, straight to your phone. It’s got the everyday stuff covered, too. You can manage your Smart Benefits and check your bill or upgrade eligibility in just a few seconds. Shop And when the time comes for something new—whether that’s a new phone, tools to create the ultimate connected home, or a way to spend your down time—the EE app makes it easy. You’ll find the best deal for you, alongside personalised exclusive offers. EE Cover When it comes to protecting your shiny new purchases, EE Cover makes tech insurance simple and hassle‑free - straight from the EE app. Choose the level of cover that suits you best and get quick, easy protection for your tech. Need to make a claim? Just a few taps in the app and we’ll take care of the rest. Rewards The EE app gives us a way to say thank you for choosing EE. Head to the Rewards section to save on your mobile bill, enjoy discounts on your favourite brands, and access unforgettable experiences. If you bring your EE mobile and broadband together, you become and EE One customer. That gives you access to EE One Up — the new home of exclusive rewards designed to give you more value every week. Turn up your Fridays with exclusive rewards including tickets, tech and treats. From must‑have experiences and giveaways to perks that make your everyday better, there’s always something new landing each week. Open the EE app every Friday to see what’s waiting for you. Here’s more on what you can do; On EE Pay Monthly? • Check your data or share it with someone on your account • View your bills and see itemised usage • Stay on top of extra charges • View your allowances and add-ons • Explore the rewards section • Add extras, including data add-ons On new EE Broadband? • Fine-tune your connectivity with WiFi Controls • Get tips to optimise your connection • Use Parental Controls to keep your family safe • Pause any connected device's WiFi access On pay as you go? • Check your data and view your pack • Top up your balance • Track your Free Boosts If you do have any questions or need help, please go to: https://community.ee.co.uk/ Make your life easier and unlock the full potential of your EE account. Download the EE app now.

About

TCP Smart

Effortlessly connect and control your smart home devices from anywhere. Share access with family members and manage multiple devices through a single application. Schedule timers for automated actions.

Highlights
  • Easy connecting and controlling
  • Remote device control
  • Family device sharing
  • Multi-device management
  • Timer scheduling
Read full description

TCP smart, fit, connect, play: 1. Easy connecting, easy controlling; 2. Remote control your smart home devices anywhere. 3. Devices sharing with your family; 4. One App controls multiple devices; 5. Timer scheduled, accurately performed

Screenshots

EE4 screens
TCP Smart4 screens

Verdict

The call

The clearest difference is review sentiment: TCP Smart at 40% against EE's 10%. TCP Smart also leads on iOS requirement (13.0 vs 15.1). EE's advantage is rating (4.5 vs 4.1) and update cadence (fortnightly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EE holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: EE has 2.1K ratings behind it against 66, so its average is the more settled of the two. Written reviews complicate that: 10% of EE's written reviews are positive against 40% of TCP Smart's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

EE ships an update fortnightly, TCP Smart every 3 months. The most recent releases landed on November 9, 2026 and November 6, 2026 respectively.

Scorecard5 real differences · 5 level
EE versus TCP Smart: the parameters behind the verdict, then further details
ParameterEETCP Smart
PriceFreeFree
Rating4.5 (2.1K ratings) — better4.1 (66 ratings)
Positive reviews9.7% of reviews39.7% of reviews — better
Number of ratings2.1K — better66
Update frequencyFortnightly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.113.0 — better
Further details — not scored
Size376 MB224 MB
Age rating4+17+
DeveloperEE LIMITEDTCPi

Customer experience

EE

All ratings2,070 ratings
Positive87.4%
Neutral4.6%
Negative8.0%
Written reviews1,315 reviews
Positive9.7%
Neutral5.7%
Negative84.6%

TCP Smart

All ratings66 ratings
Positive78.8%
Neutral3.0%
Negative18.2%
Written reviews121 reviews
Positive39.7%
Neutral19.0%
Negative41.3%

User reviews

EE

From 2.1K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient for checking usage
  • 🚀 Useful for travel

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Limited functionality
  • 🤔 Confusing navigation
  • 🔄 Constant need to log in
  • 🔄 Redirects to website too often

TCP Smart

From 66 App Store ratings

What we love

  • 👍 Easy to set up and use
  • 💡 Affordable smart home devices
  • 🎨 Wide color and brightness options
  • 📱 Convenient remote control via app
  • ⚡ Reliable performance when working

Room to improve

  • 🐛 Frequent disconnection issues
  • 🐛 App crashes and freezes
  • ❌ Poor remote access functionality
  • ❌ Inconsistent device status display
  • ⚠️ Unreliable after app updates

Bugs and requests

EE

Reported bugs

4 issues
  • Login issues
  • Inability to top up or make payments
  • Inconsistent data usage tracking
  • Pairing problems with home devices

Requested features

4 requests
  • Allow dark mode
  • Improve account management features
  • Integrate more functionality within the app
  • Provide better customer support options

TCP Smart

Reported bugs

20 issues
  • App fails to connect to devices remotely
  • Unable to establish secure connection error
  • Devices show incorrect status on home screen
  • App crashes when changing colors
  • Devices randomly disconnect and flash
Show 15 more
  • Login attempts fail repeatedly
  • Chinese text appearing with English language selected
  • Incompatibility with iOS updates (iOS 15, iOS 17, iOS 26)
  • Widget functionality missing after updates
  • Firmware update failures for TRV devices
  • App loses device connection after power cuts
  • Schedule changes are ignored
  • App lags and takes excessive time to respond
  • Device state out of sync with actual state
  • App continuously logs users out
  • White text on white background in registration
  • App not available in certain regions after reinstall
  • Incompatibility with 5GHz WiFi networks
  • Devices turn on randomly without user action
  • Bluetooth connection works better than app control

Requested features

18 requests
  • Dark mode for app interface
  • iOS 18 widget support
  • iPad app version
  • Siri integration and HomeKit compatibility
  • Improved schedule and timer functionality with minute/hour options
Show 13 more
  • Ability to save custom color/brightness scenes
  • Device status display on home screen
  • Ability to change device order on home screen
  • Remote access outside home network
  • Multi-user device sharing without disconnection
  • Google Home integration
  • Scene creation and management improvements
  • Ability to control brightness/color when light is off
  • Seconds precision on timer controls
  • One-hour quick-on timer option
  • Physical remote control option
  • Better Alexa integration
  • Device labeling instead of long ID strings

In-app purchases

None

EE

No in-app purchases

None

TCP Smart

No in-app purchases

Questions

Is EE free?
EE is free to download, with no in-app purchases.
Is TCP Smart free?
TCP Smart is free to download, with no in-app purchases.
Which has better reviews, EE or TCP Smart?
EE is rated higher. EE averages 4.5 out of 5 from 2.1K ratings, while TCP Smart averages 4.1 from 66 ratings.
Do EE or TCP Smart have ads?
Neither EE nor TCP Smart shows ads.
Which is updated more often, EE or TCP Smart?
EE ships an update fortnightly, and TCP Smart every 3 months. Most recently, EE was updated on November 9, 2026 and TCP Smart on November 6, 2026.

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