Comparison

EE vs Pearson Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EE

Manage your mobile and broadband services, shop for new devices, and access exclusive rewards. Fine-tune your home WiFi, protect your family online, and get quick assistance from a digital helper. It's your all-in-one hub for staying connected and saving money.

Highlights
  • Manage EE accounts
  • Data Gifting
  • WiFi Controls
  • Parental Controls
  • Digital Assistant
  • Shop for devices
  • Tech insurance
  • Exclusive rewards
Features
Read full description

THE EE APP Welcome to the EE app – it’s all the good stuff in one place. Get complete control and all the help you need to manage your EE account. What’s included? The EE app gives you everything you need to bring your home to life and enhance your experience with us. The handy navigation makes it a doddle to find what you're looking for, and the Manage hub is the perfect place to take control of all your EE products and services. The easy life is just a couple of taps away. Maximise your allowance Want to get the most from your allowance? No problem. Use Data Gifting to move data between your family’s EE plans quickly and conveniently. WiFi Controls If you’ve got a new EE Broadband package, you can fine-tune your connectivity with WiFi Controls—straight from the app. WiFi Enhancer lets you activate Work Mode and Game Mode, so you can be sure you’re maximising your connection’s potential. Parental Controls You can keep everyone safe online with Parental Controls, and easily set controls on what the kids have access to online. And, because every child is different, you can tailor access at device or profile level. Digital Assistance The EE app also helps you get access to assistance whenever and wherever you need it. Your digital assistant Aimee is always available and ready to help, and you can get important updates, like data usage alerts, straight to your phone. It’s got the everyday stuff covered, too. You can manage your Smart Benefits and check your bill or upgrade eligibility in just a few seconds. Shop And when the time comes for something new—whether that’s a new phone, tools to create the ultimate connected home, or a way to spend your down time—the EE app makes it easy. You’ll find the best deal for you, alongside personalised exclusive offers. EE Cover When it comes to protecting your shiny new purchases, EE Cover makes tech insurance simple and hassle‑free - straight from the EE app. Choose the level of cover that suits you best and get quick, easy protection for your tech. Need to make a claim? Just a few taps in the app and we’ll take care of the rest. Rewards The EE app gives us a way to say thank you for choosing EE. Head to the Rewards section to save on your mobile bill, enjoy discounts on your favourite brands, and access unforgettable experiences. If you bring your EE mobile and broadband together, you become and EE One customer. That gives you access to EE One Up — the new home of exclusive rewards designed to give you more value every week. Turn up your Fridays with exclusive rewards including tickets, tech and treats. From must‑have experiences and giveaways to perks that make your everyday better, there’s always something new landing each week. Open the EE app every Friday to see what’s waiting for you. Here’s more on what you can do; On EE Pay Monthly? • Check your data or share it with someone on your account • View your bills and see itemised usage • Stay on top of extra charges • View your allowances and add-ons • Explore the rewards section • Add extras, including data add-ons On new EE Broadband? • Fine-tune your connectivity with WiFi Controls • Get tips to optimise your connection • Use Parental Controls to keep your family safe • Pause any connected device's WiFi access On pay as you go? • Check your data and view your pack • Top up your balance • Track your Free Boosts If you do have any questions or need help, please go to: https://community.ee.co.uk/ Make your life easier and unlock the full potential of your EE account. Download the EE app now.

About

Pearson Authenticator

Securely access apps and services with this authentication tool. Register your phone via QR codes to receive notifications or generate one-time passwords for login. Supports multiple accounts and biometric authentication.

Highlights
  • Automatic setup via QR codes
  • Multiple account support
  • TouchID and FaceID authorization
  • Time and Counter based OTP generation
  • Secure access to apps and services
Features
Read full description

Pearson Authenticator works in conjunction with the Pearson Identity Platform to deliver easy, yet secure access to apps and services. Users can register their phones, using QR codes, to receive notifications or generate One-Time Passwords which can be used to securely log in. Features include: - Automatic setup via QR codes - Support for multiple accounts - Support for TouchID and FaceID to authorize access - Support for Time and Counter based One-Time Password generation

Screenshots

EE4 screens
Pearson Authenticator3 screens

Verdict

The call

The clearest difference is rating: EE at 4.5 against Pearson Authenticator's 2.5. EE also leads on ratings volume (2.1K vs 12) and update cadence (fortnightly vs every 6 weeks). Pearson Authenticator's advantage is iOS requirement (12.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EE holds the better App Store score, 4.5 against 2.5. That said, the two scores are not equally well evidenced: EE has 2.1K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 10% of EE's written reviews are positive against 7% of Pearson Authenticator's.

UpkeepUpdate frequency

EE ships an update fortnightly, Pearson Authenticator every 6 weeks. The most recent releases landed on November 1, 2026 and October 21, 2026 respectively.

Scorecard4 real differences · 6 level
EE versus Pearson Authenticator: the parameters behind the verdict, then further details
ParameterEEPearson Authenticator
PriceFreeFree
Rating4.5 (2.1K ratings) — better2.5 (12 ratings)
Positive reviews9.7% of reviews — better7.1% of reviews
Number of ratings2.1K — better12
Update frequencyFortnightly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Apple Watch — better
Requires iOS15.112.0 — better
Further details — not scored
Size376 MB33 MB
Age rating4+4+
DeveloperEE LIMITEDPearson Education, Inc.

Customer experience

EE

All ratings2,070 ratings
Positive87.4%
Neutral4.6%
Negative8.0%
Written reviews1,315 reviews
Positive9.7%
Neutral5.7%
Negative84.6%

Pearson Authenticator

All ratings11 ratings
Positive36.4%
Neutral0.0%
Negative63.6%
Written reviews42 reviews
Positive7.1%
Neutral0.0%
Negative92.9%

User reviews

EE

From 2.1K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient for checking usage
  • 🚀 Useful for travel

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Limited functionality
  • 🤔 Confusing navigation
  • 🔄 Constant need to log in
  • 🔄 Redirects to website too often

Pearson Authenticator

From 12 App Store ratings

What we love

  • 🚀 Easy and fast setup
  • 👍 Simple and easy to use
  • 🚀 Snappy and quick response

Room to improve

  • 👎 Not intuitive at all
  • 👎 Terrible user experience
  • 👎 Clumsy and unworkable authentication
  • 👎 Absolute waste of time
  • 👎 Spotty notification delivery

Bugs and requests

EE

Reported bugs

4 issues
  • Login issues
  • Inability to top up or make payments
  • Inconsistent data usage tracking
  • Pairing problems with home devices

Requested features

4 requests
  • Allow dark mode
  • Improve account management features
  • Integrate more functionality within the app
  • Provide better customer support options

Pearson Authenticator

Reported bugs

12 issues
  • Doesn't send notification more than half the time
  • App worked for about a week before it stopped
  • Kept changing the number codes
  • Causes a strobe effect on screen
  • Doesn't work on Mac OS Safari browser
Show 7 more
  • QR code not working on any device
  • Website keeps sending verification code instead of QR code
  • QR reader doesn't work
  • Login issues after changing phones
  • Stuck in QR code doom loop
  • College IT system cannot remember Authenticator
  • Incompatible with some browsers

Requested features

8 requests
  • Allow Google Authenticator
  • Allow Microsoft authentication
  • Allow other existing authenticator apps
  • Provide guidance on setting up secret questions
  • Provide guidance on QR code scanning
Show 3 more
  • Allow use on laptops/desktops
  • Allow authentication via Google, Microsoft or other 3rd party apps
  • Improve Exam Wizard UI

In-app purchases

None

EE

No in-app purchases

None

Pearson Authenticator

No in-app purchases

Questions

Is EE free?
EE is free to download, with no in-app purchases.
Is Pearson Authenticator free?
Pearson Authenticator is free to download, with no in-app purchases.
Which has better reviews, EE or Pearson Authenticator?
EE is rated higher. EE averages 4.5 out of 5 from 2.1K ratings, while Pearson Authenticator averages 2.5 from 12 ratings.
Do EE or Pearson Authenticator have ads?
Neither EE nor Pearson Authenticator shows ads.
Which is updated more often, EE or Pearson Authenticator?
EE ships an update fortnightly, and Pearson Authenticator every 6 weeks. Most recently, EE was updated on November 1, 2026 and Pearson Authenticator on October 21, 2026.

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