Comparison

Cloud Softphone vs SurePoint Practice Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cloud Softphone

This application provides a feature-rich VoIP softphone experience with easy account setup through one-touch provisioning. It requires a Cloud Code or QR code for configuration, and users should contact their VoIP provider for credentials.

Highlights
  • Personalized VoIP softphone
  • Feature-packed functionality
  • One-touch provisioning
  • Easy account setup
  • QR code configuration support
Features
Read full description

Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration. NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.

About

SurePoint Practice Pro

This professional companion app helps you stay organized, secure, and efficient on the go. It offers features like task management, contact organization, expense tracking, and billables management for professionals.

Highlights
  • Two Factor Authentication (2FA)
  • Effortless task management
  • Streamlined contacts management
  • Integrated expense tracking
  • Attachment feature for documents
  • Efficient billables tracking
Features
Read full description

Discover the all-new SurePoint Practice Pro – your professional companion on the go. Designed with a perfect balance of functionality and user experience, SurePoint Practice Pro ensures you stay organized, secure, and efficient wherever you are. Experience enhanced security with our Two Factor Authentication (2FA) that adds an extra layer of protection to safeguard your account. Dive into effortless task management, allowing you to view, add, or manage your daily tasks anytime and anywhere. Organize your professional contacts with streamlined contacts management and swiftly recall priority contacts using the new bookmarking feature. With the integrated expense tracking, monitor and manage your outflows on the fly and use the attachment feature to upload and store photos of receipts or relevant documents. And, don't forget the efficient billables tracking, enabling you to oversee your fixed fees and time entries seamlessly. Download SurePoint Practice Pro now and redefine your professional experience on mobile.

Screenshots

Cloud Softphone3 screens
SurePoint Practice Pro4 screens

Verdict

The call

The clearest difference is review sentiment: SurePoint Practice Pro at 100% against Cloud Softphone's 33%. SurePoint Practice Pro also leads on rating (5.0 vs 3.5) and in-app purchases (none vs 1). Cloud Softphone's advantage is update cadence (weekly vs every 2 months) and ratings volume (77 vs 5). On price, ads and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Cloud Softphone sells 1 one-off in-app purchase. SurePoint Practice Pro asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

SurePoint Practice Pro holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: Cloud Softphone has 77 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 33% of Cloud Softphone's written reviews are positive against 100% of SurePoint Practice Pro's.

UpkeepUpdate frequency

Cloud Softphone ships an update weekly, SurePoint Practice Pro every 2 months. The most recent releases landed on September 8, 2026 and September 9, 2026 respectively.

Scorecard7 real differences · 3 level
Cloud Softphone versus SurePoint Practice Pro: the parameters behind the verdict, then further details
ParameterCloud SoftphoneSurePoint Practice Pro
PriceFreeFree
Rating3.5 (77 ratings)5.0 (5 ratings) — better
Positive reviews33.3% of reviews100.0% of reviews — better
Number of ratings77 — better5
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size126 MB39 MB
Age rating17+17+
DeveloperAlien Licensing GMBHGroundswell Productivity Solutions, LLC

Customer experience

Cloud Softphone

All ratings75 ratings
Positive56.0%
Neutral10.7%
Negative33.3%
Written reviews150 reviews
Positive33.3%
Neutral15.3%
Negative51.3%

SurePoint Practice Pro

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

1 purchases

Cloud Softphone

One-time1
  • G729 Annex A$7.99
None

SurePoint Practice Pro

No in-app purchases

Questions

Is Cloud Softphone free?
Cloud Softphone is free to download, with in-app purchases available.
Is SurePoint Practice Pro free?
SurePoint Practice Pro is free to download, with no in-app purchases.
Which has better reviews, Cloud Softphone or SurePoint Practice Pro?
SurePoint Practice Pro is rated higher. Cloud Softphone averages 3.5 out of 5 from 77 ratings, while SurePoint Practice Pro averages 5.0 from 5 ratings.
Do Cloud Softphone or SurePoint Practice Pro have ads?
Neither Cloud Softphone nor SurePoint Practice Pro shows ads.
Which is updated more often, Cloud Softphone or SurePoint Practice Pro?
Cloud Softphone ships an update weekly, and SurePoint Practice Pro every 2 months. Most recently, Cloud Softphone was updated on September 8, 2026 and SurePoint Practice Pro on September 9, 2026.

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