Comparison

Cloud Softphone vs MyCRM BackOffice

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cloud Softphone

This application provides a feature-rich VoIP softphone experience with easy account setup through one-touch provisioning. It requires a Cloud Code or QR code for configuration, and users should contact their VoIP provider for credentials.

Highlights
  • Personalized VoIP softphone
  • Feature-packed functionality
  • One-touch provisioning
  • Easy account setup
  • QR code configuration support
Features
Read full description

Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration. NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.

About

MyCRM BackOffice

Features
Read full description

App for managing basic resources of you CRM access like Users, Groups and DIDs.

Screenshots

Cloud Softphone3 screens
MyCRM BackOffice4 screens

Verdict

The call

The clearest difference is in-app purchases: MyCRM BackOffice at none against Cloud Softphone's 1. MyCRM BackOffice also leads on update cadence (every 4 days vs weekly) and device support (3 vs 1). On price and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Cloud Softphone sells 1 one-off in-app purchase. MyCRM BackOffice asks for nothing beyond the download.

UpkeepUpdate frequency

Cloud Softphone ships an update weekly, MyCRM BackOffice every 4 days. The most recent releases landed on October 19, 2026 and October 6, 2026 respectively.

Scorecard4 real differences · 6 level
Cloud Softphone versus MyCRM BackOffice: the parameters behind the verdict, then further details
ParameterCloud SoftphoneMyCRM BackOffice
PriceFreeFree
Rating3.4 (78 ratings) — better—
Positive reviews33.3% of reviews—
Number of ratings78 — better—
Update frequencyWeeklyEvery 4 days — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.014.0.0 — better
Further details — not scored
Size137 MB49 MB
Age rating17+4+
DeveloperAlien Licensing GMBHSyncstark Corp

In-app purchases

1 purchases

Cloud Softphone

One-time1
  • G729 Annex A$7.99
None

MyCRM BackOffice

No in-app purchases

Questions

Is Cloud Softphone free?
Cloud Softphone is free to download, with in-app purchases available.
Is MyCRM BackOffice free?
MyCRM BackOffice is free to download, with no in-app purchases.
Do Cloud Softphone or MyCRM BackOffice have ads?
Neither Cloud Softphone nor MyCRM BackOffice shows ads.
Which is updated more often, Cloud Softphone or MyCRM BackOffice?
Cloud Softphone ships an update weekly, and MyCRM BackOffice every 4 days. Most recently, Cloud Softphone was updated on October 19, 2026 and MyCRM BackOffice on October 6, 2026.

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