Comparison

UPC Mobile vs CLT+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UPC Mobile

Manage your account details, view bills and balances, and make payments securely on the go. Schedule alerts and receive push notifications for important updates. Access nearly all features available on the online portal instantly.

Highlights
  • Secure account access
  • View bill and balance
  • Make payments
  • Find payment locations
  • Schedule alerts and reminders
  • Receive push notifications
Features
Read full description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications. Nearly everything you can do from our "Online Services Member Portal" can now be handled instantly whether you're at home, at work, or on the go.

About

CLT+

This app allows residents of Charlotte and Mecklenburg County to submit service requests and access city information. Report issues like trash pickup, code violations, or stray animals directly to city departments. It serves as a convenient portal for everyday municipal needs.

Highlights
  • Submit service requests
  • Report code violations
  • Report stray animals
  • Access city information
  • Connect with 311 services
  • View supported city departments
Features
Read full description

CLT+ is the City of Charlotte service request and information app. All communities within Mecklenburg County that receive city services can access CharMeck 311 through CLT+. Whether you need trash pick-up, want to report a code violation in your neighborhood or a stray animal, CLT+ is designed to meet your everyday needs. Supported city departments include Solid Waste Services, Storm Water, Charlotte-Mecklenburg Police Department, Neighborhood & Business Services and Charlotte Department of Transportation. Residents can also request a municipal service by visiting https://servicerequest.charlottenc.gov/.

Screenshots

UPC Mobile4 screens
CLT+4 screens

Verdict

The call

The clearest difference is rating: CLT+ at 2.4 against UPC Mobile's 1.8. CLT+ also leads on ratings volume (57 vs 5) and update cadence (every 2 months vs every 5 months). UPC Mobile's advantage is iOS requirement (12.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CLT+ holds the better App Store score, 2.4 against 1.8. That said, the two scores are not equally well evidenced: CLT+ has 57 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of UPC Mobile's written reviews are positive against 7% of CLT+'s.

UpkeepUpdate frequency

UPC Mobile ships an update every 5 months, CLT+ every 2 months. The most recent releases landed on September 15, 2026 and September 25, 2026 respectively.

Scorecard4 real differences · 6 level
UPC Mobile versus CLT+: the parameters behind the verdict, then further details
ParameterUPC MobileCLT+
PriceFreeFree
Rating1.8 (5 ratings)2.4 (57 ratings) — better
Positive reviews0.0% of reviews7.4% of reviews — better
Number of ratings557 — better
Update frequencyEvery 5 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better15.1
Further details — not scored
Size174 MB66 MB
Age rating4+4+
DeveloperUnion Electric Membership CorporationCity of Charlotte

Customer experience

UPC Mobile

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews4 reviews
Positive0.0%
Neutral25.0%
Negative75.0%

CLT+

All ratings53 ratings
Positive32.1%
Neutral7.5%
Negative60.4%
Written reviews27 reviews
Positive7.4%
Neutral11.1%
Negative81.5%

In-app purchases

None

UPC Mobile

No in-app purchases

None

CLT+

No in-app purchases

Questions

Is UPC Mobile free?
UPC Mobile is free to download, with no in-app purchases.
Is CLT+ free?
CLT+ is free to download, with no in-app purchases.
Which has better reviews, UPC Mobile or CLT+?
CLT+ is rated higher. UPC Mobile averages 1.8 out of 5 from 5 ratings, while CLT+ averages 2.4 from 57 ratings.
Do UPC Mobile or CLT+ have ads?
Neither UPC Mobile nor CLT+ shows ads.
Which is updated more often, UPC Mobile or CLT+?
UPC Mobile ships an update every 5 months, and CLT+ every 2 months. Most recently, UPC Mobile was updated on September 15, 2026 and CLT+ on September 25, 2026.

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