FirstKey Homes Resident vs CLT+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FirstKey Homes Resident
Manage your rental home with ease. Pay rent, submit maintenance requests, and access important information all from your mobile device. This app simplifies your living experience and helps you love where you live.
- Pay rent
- Submit maintenance requests
- Manage rental home
- Convenient on-the-go access
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Use the FirstKey Homes Resident app to Unlock More from your rental home. Pay rent and more ... quickly, conveniently and on the go. The FirstKey Homes Resident app makes it easy to love where you live!
CLT+
This app allows residents of Charlotte and Mecklenburg County to submit service requests and access city information. Report issues like trash pickup, code violations, or stray animals directly to city departments. It serves as a convenient portal for everyday municipal needs.
- Submit service requests
- Report code violations
- Report stray animals
- Access city information
- Connect with 311 services
- View supported city departments
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CLT+ is the City of Charlotte service request and information app. All communities within Mecklenburg County that receive city services can access CharMeck 311 through CLT+. Whether you need trash pick-up, want to report a code violation in your neighborhood or a stray animal, CLT+ is designed to meet your everyday needs. Supported city departments include Solid Waste Services, Storm Water, Charlotte-Mecklenburg Police Department, Neighborhood & Business Services and Charlotte Department of Transportation. Residents can also request a municipal service by visiting https://servicerequest.charlottenc.gov/.
Screenshots
Verdict
The clearest difference is rating: FirstKey Homes Resident at 4.6 against CLT+'s 2.4. FirstKey Homes Resident also leads on review sentiment (45% vs 7%) and ratings volume (7.9K vs 59). CLT+'s advantage is update cadence (every 2 months vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FirstKey Homes Resident holds the better App Store score, 4.6 against 2.4. That said, the two scores are not equally well evidenced: FirstKey Homes Resident has 7.9K ratings behind it against 59, so its average is the more settled of the two. Written reviews point the same way: 45% of FirstKey Homes Resident's written reviews are positive against 7% of CLT+'s.
FirstKey Homes Resident ships an update every 9 months, CLT+ every 2 months. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.
| Parameter | FirstKey Homes Resident | CLT+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7.9K ratings) — better | 2.4 (59 ratings) |
| Positive reviews | 44.7% of reviews — better | 7.4% of reviews |
| Number of ratings | 7.9K — better | 59 |
| Update frequency | Every 9 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 64 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Yardi Systems, Inc. | City of Charlotte |
Customer experience
FirstKey Homes Resident
CLT+
Bugs and requests
FirstKey Homes Resident
Reported bugs
3 issues- Inability to add/use preferred payment methods
- Maintenance requests not going through
- Incorrect rent/utility amounts displayed
Requested features
3 requests- Ability to see utility bill details in app
- Option to make partial payments
- Improved color contrast and readability
CLT+
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FirstKey Homes Resident
No in-app purchases
CLT+
No in-app purchases
