Better than dealing with the representatives
I be glad when ai replace human
Maintenance
The maintenance team needs to be reevaluated it takes too long to come out. It takes too long to get things fixed, and they come out and it’s still not fixed very unprofessional.
Mala y muy simple
🤮🤢👎🏻
Service fee
Why am I paying a service fee to my rent ??!?
FirstKey app
Easy to use app for making your payments.
Amazing app
Nice and easy! I love it!
Trash company with a trash app
The worst property management company
Apple Pay not accessible
I have a hard time being able to choose Apple pay to pay my rent. Due to the app layout I can’t see the button fully so when I try to scroll up to access the Apple Pay option the screen doesn’t stay up for me to press the button.
Not helpful
Sounds like I’m talking to Ai every time I call them.
Easy to use
Love the easy button
August Bill
first Key Homes made paying my monthly bill quick easy and fast. I would highly recommend First Key Homes property my family, and friends!
Payments
Apple Pay button is barely visible
Glitchy and unhelpful
I’ve had trouble every single month paying rent because of this app. It’s super glitchy. Half the time , the button you need to select is so far down the screen but you can’t scroll any further down - so you can’t select submit.
Horrible company
App is ok but don’t rent from them.
App and company
Your app just like your company is poorly set up and anti customer. I dont owe you 55 dollars for a fee on my lease renewal but you put it on here so I am forced to pay it. I tell every friend that moves here ( which is a lot in Charlotte with me working for the largest employer here) DO NOT USE FirstKey.
Show more
Works good
Could be more of an all in one place to view and do everything. Somewhat hard to navigate but easy to make a payment
Minimal care in design
App has basic uses but feels chunky. Buttons and links will be behind banners they added making them not operable.
Trash
Trash
Worst service no proper communication nor information n charges more money for their services issues
Worst
Useless
If you have any payments that go over the autopay limit you set (for example fees or a high utility bill), you either pay a credit card fee, or you have to pay through your bank account from a PC.
