Comparison

BCBSNM vs Balanced PT+W

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSNM

Access your Blue Cross and Blue Shield of New Mexico member information and resources. Manage your coverage, claims, and ID card, find in-network providers, and estimate healthcare costs. Includes features for pharmacy benefits and virtual doctor visits.

Highlights
  • Access coverage, claims, and ID
  • Find in-network doctors and facilities
  • Estimate procedure costs
  • View medical and pharmacy benefits
  • Virtual doctor visits via MDLive
  • Store ID card in Apple Wallet
Features
Read full description

The Blue Cross and Blue Shield of New Mexico (BCBSNM) app provides access to the Blue Cross and Blue Shield of New Mexico member information and resources. BCBSNM app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

About

Balanced PT+W

Access your personalized home exercise program with HD videos. Securely message your provider, track progress with virtual trophies, and monitor daily activity through device integration. Book appointments and select your preferred language.

Highlights
  • Personalized Home Exercise Program
  • HD Instructional Videos
  • Secure Messaging with Provider
  • Progress Tracking with Trophies
  • Activity Monitoring Integration
  • Appointment Booking
  • Multi-language Support
Features
Read full description

Welcome to the Balanced PT+W App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your Balanced PT+Wprovider. As you make progress in your program, you'll earn virtual trophies and achievement badges to celebrate your milestones! Visit the 'Awards' tab to see your achievements and track your progress. On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a Balanced PT+W patient to gain access. This app integrates with your phone's Motion and Fitness activity framework to read daily step count data allowing your provider to monitor your activity.

Screenshots

BCBSNM4 screens
Balanced PT+W4 screens

Verdict

The call

The clearest difference is rating: Balanced PT+W at 5.0 against BCBSNM's 4.6. BCBSNM's advantage is ratings volume (1.5K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Balanced PT+W holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: BCBSNM has 1.5K ratings behind it against 1, so its average is the more settled of the two.

Scorecard2 real differences · 8 level
BCBSNM versus Balanced PT+W: the parameters behind the verdict, then further details
ParameterBCBSNMBalanced PT+W
PriceFreeFree
Rating4.6 (1.5K ratings)5.0 (1 ratings) — better
Positive reviews21.2% of reviews—
Number of ratings1.5K — better1
Update frequencyFortnightly—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size63 MB43 MB
Age rating17+12+
DeveloperBlue Cross and Blue Shield of New MexicoBalanced Physical Therapy and Wellness LLC

Bugs and requests

BCBSNM

Reported bugs

24 issues
  • App often does not have spending or cannot connect
  • App says 'try again later'
  • Password protection is too strict, takes too long to log in
  • Cannot reset password, always an error
  • Cannot change primary cares or pharmacies
Show 19 more
  • Listed providers do not take BCBS or aren't doctors
  • App has bugs and lack of integration
  • Constant login required
  • Touch ID no longer working after app update
  • App fails to log in, never recognizes passwords
  • App locks user out after password reset
  • Cannot get past 'accept our terms' pop-up
  • MFA fails, cannot send code via SMS or email
  • App only shows ID card, no plan information
  • Claims that appear online don't show on app
  • Find a provider feature doesn't always work
  • Spending tracking is inaccurate
  • App does not work from day one
  • App pulls up wrong BCBS region and won't let register
  • Account not permitted access
  • App no longer recognizes userid and password
  • Deductible and out of pocket graph shows zero
  • Spending tab has an error message
  • No information about coverage or costs

Requested features

4 requests
  • 💡 Make appointments from the app
  • 💡 Restore Touch ID feature
  • 💡 Expand claims tab with specific info
  • 💡 Show deductible and coverage info

Balanced PT+W

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BCBSNM

No in-app purchases

None

Balanced PT+W

No in-app purchases

Questions

Is BCBSNM free?
BCBSNM is free to download, with no in-app purchases.
Is Balanced PT+W free?
Balanced PT+W is free to download, with no in-app purchases.
Which has better reviews, BCBSNM or Balanced PT+W?
Balanced PT+W is rated higher. BCBSNM averages 4.6 out of 5 from 1.5K ratings, while Balanced PT+W averages 5.0 from 1 ratings.
Do BCBSNM or Balanced PT+W have ads?
Neither BCBSNM nor Balanced PT+W shows ads.

Other comparisons