Waitlist.Me vs Verint Appointment and Queuing
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Waitlist.Me
This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.
- Digital waitlist management
- SMS and phone call notifications
- Customer self check-in
- Customizable public waitlist page
- Reservation and appointment scheduling
- Analytics and reports
- Multi-device syncing
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Waitlist Me is a waitlist management application for restaurants and other businesses that uses text and phone call notifications to alert customers when it is their turn. Say good bye to paper waitlists and clunky buzzer systems. Waitlist Me is the easiest and most effective way to manage a waitlist and reservations. Raise your level of customer service, make customers happier, and improve your business results. Features: - Add, manage, and serve waiting customers quickly and easily - Simple display of each party's information and status on the waitlist - Send SMS and phone call notifications with the push of a button - Self check-in features for customers via web widget and kiosk mode - Customizable notifications and public waitlist page - Table, section, and floorplan management for restaurants - Assign customers or patients to staff, rooms, or other resources for other businesses - Intuitive reservation and appointment scheduling and calendar - Analytics and downloadable reports - Multi-device syncing - Effective queue management - Multi-place and multi-user management Previously NoshList, the popular restaurant waitlist application, Waitlist Me is customizable to work across all businesses looking for a better way to manage their wait list, reservations, and appointments.
Verint Appointment and Queuing
This app helps businesses manage customer appointments, walk-ins, and events to improve customer experience and drive sales. It offers solutions for appointment booking, queue management, and event organization, accessible via desktop browsers as well.
- Appointment Booking
- Queue Management
- Event Management
- Customer Experience Enhancement
- Sales Driving Features
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Create a better customer experience (CX) with Verint Appointment Booking and Queue Management. The Verint Appointment & Queuing app enables stores and bank branches to drive sales and deliver exceptional CX by seamlessly managing appointments, walk-ins and events. Key software solutions: • Appointment Booking • Queue Management • Event Management All solutions are also available on any desktop browser. To learn more or request a demo, visit https://www.verint.com/appointment-booking-and-queuing/ Already have a Verint Appointment & Queuing account? Download the app to start elevating the customer experience.
Screenshots
Verdict
The clearest difference is rating: Waitlist.Me at 3.8 against Verint Appointment and Queuing's 1.0. Waitlist.Me also leads on ratings volume (52 vs 6) and iOS requirement (13.0 vs 16.4). Verint Appointment and Queuing's advantage is monetization model (free vs free with in-app purchases) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Waitlist.Me holds the better App Store score, 3.8 against 1.0. That said, the two scores are not equally well evidenced: Waitlist.Me has 52 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 77% of Waitlist.Me's written reviews are positive against 70% of Verint Appointment and Queuing's.
Waitlist.Me ships an update every 2 months, Verint Appointment and Queuing every 3 weeks. Both last shipped on November 1, 2026.
| Parameter | Waitlist.Me | Verint Appointment and Queuing |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (52 ratings) — better | 1.0 (6 ratings) |
| Positive reviews | 77.1% of reviews — better | 70.0% of reviews |
| Number of ratings | 52 — better | 6 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 25 MB | 102 MB |
| Age rating | 4+ | 4+ |
| Developer | Waitlist Me, Inc. | Qudini Ltd |
Customer experience
Waitlist.Me
Verint Appointment and Queuing
Bugs and requests
Waitlist.Me
Reported bugs
13 issues- Colors of status cannot be updated on iPad
- Status colors revert after refresh
- Slow loading for iPhone users
- App does not update fast enough / sync issues
- Does not stay updated on multiple devices
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- Cannot retrieve username and password
- App keeps saying 'please wait' and never loads
- App crashes randomly, especially when busy
- Names disappear from waiting list after input
- Does not take guests off the waitlist once seated/removed
- Crashes on iPhone 6s
- New update bugs: people not being notified
- Unlimited messaging does not work
Requested features
7 requests- Option for additional messages (more than three)
- Feature to add an additional waiting list on the same account
- Export option for names and phone numbers
- Bigger 'add button'
- Ability to turn off wait time estimates completely
Show 2 moreShow fewer
- Wait time quotes in 'off' position should not show estimated wait time of 0
- Add reservation capability
Verint Appointment and Queuing
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Waitlist.Me
No in-app purchases
Verint Appointment and Queuing
No in-app purchases
Questions
Is Waitlist.Me free?
Is Verint Appointment and Queuing free?
Which has better reviews, Waitlist.Me or Verint Appointment and Queuing?
Do Waitlist.Me or Verint Appointment and Queuing have ads?
Which is updated more often, Waitlist.Me or Verint Appointment and Queuing?
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