Synced Tool vs IT Glue
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Synced Tool
This app provides secure access, editing, and sharing of files from any location or device. It offers robust security features, offline access, and collaboration tools to enhance productivity and business continuity.
- Secure file viewing and editing
- Generate secure share links
- Offline file access
- One-click file upload
- Automatic camera upload
- Granular content filtering
- Two-step authentication
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Synced Tool empowers you to stay productive with military-grade security and compliance, anywhere, anytime, on any device; it's invincible productivity. With Synced Tool, you can securely view, upload, edit, and share your files and folders, even if they exist on a file server back in the office, at home, or at a data center. Gain mobility, security, collaboration and business continuity with Synced Tool for iOS. - Securely view and edit files within the Synced Tool app, or third party apps, that will sync with the server and other endpoints - Generate secure share links on the fly to include in emails or chat tools - Save files for offline viewing and keep them up to date whenever online - Upload any content from your device to the server and other endpoints with a single click - Choose to enable camera upload which automatically uploads new photos and videos from your camera roll and photo stream - Quickly find the content you need, whenever you need it, wherever you are, with granular filtering - Remotely access your backups of other endpoints on the road - Rename, delete, or even lock content to prevent others from editing and force them into read-only mode when accessing that content - Set up two-step authentication in the form of a passcode lock to further secure the data on your device - Utilize the iOS Files App to access and manage your Synced Tool data through a tight integration - Specify the amount of local storage allowed for storing your Synced Tool data locally - Choose whether or not to sync over WiFi only - Choose whether or not to auto-update your favorited content - Interact with your data how content administrators intended by honoring complex permission roles - Experience the intuitive user interface in a fully localized experience translated in multiple languages Supported on most current iOS devices including iPhones and iPads!
IT Glue
Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.
- Pinned assets for quick access
- Improved barcode and QR scanning
- Simplified photo and file uploads
- View and edit passwords and configurations
- Native mobile functionality integration
- Secure sign-in with MFA/SSO
- OTP generation
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Stay on top of your clients’ business anytime, anywhere. The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience. Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever. Key Features: • Pin frequently accessed assets for quicker access to the information you use most. • Improved barcode and QR scanning for faster asset searches and updates. • Take and upload photos or files more easily than ever with a simplified attachment workflow. • View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device. • Use native mobile functionality such as click-to-call or launching maps directly from address links. • Touch ID or Face ID for fast and secure access to the app. • Fully encrypted end-to-end communication between mobile and web. • Quickly audit password changes or manage them with ease: create, update, or delete as needed. • Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO). • Automatically generate secure One-Time Passwords (OTPs) in your documentation. What our partners are saying about IT Glue: “IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.” – Jeffrey Bowles, ACT 360, Barrie, ON “This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day." – Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK Never leave your clients’ details out of sight. Download the app now! You must have an IT Glue account and an internet connection to use the app.
Screenshots
Verdict
The clearest difference is rating: Synced Tool at 2.7 against IT Glue's 1.9. Synced Tool also leads on monetization model (free vs subscription) and review sentiment (22% vs 6%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Synced Tool holds the better App Store score, 2.7 against 1.9. Both are backed by a comparable volume of ratings — 28 and 7 respectively. Written reviews point the same way: 22% of Synced Tool's written reviews are positive against 6% of IT Glue's.
Synced Tool ships an update monthly, IT Glue every 2 months. The most recent releases landed on August 13, 2026 and July 23, 2026 respectively.
| Parameter | Synced Tool | IT Glue |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (28 ratings) — better | 1.9 (7 ratings) |
| Positive reviews | 22.2% of reviews — better | 5.6% of reviews |
| Number of ratings | 28 — better | 7 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 24 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | ConnectWise | Kaseya International Limited |
Customer experience
Synced Tool
IT Glue
Bugs and requests
Synced Tool
Not enough reviews yet to summarise bugs or requests.
IT Glue
Reported bugs
22 issues- Login issues with MFA/TFA
- Face ID/Touch ID not working or forgetting settings
- App logs out frequently and immediately
- Photos not working when adding to documentation
- Cannot view or edit documents
Show 17 moreShow fewer
- Interface alignment and display issues on various iPhones
- Buttons/icons hidden on screen
- App crashes at startup
- SSO unusable or in an endless authentication loop
- Cannot copy or reveal one-time auth codes
- Progress on documents gets wiped randomly
- Search function is broken
- Dynamic Island causing issues with navigation
- Screen shrinks to iPhone display on iPad
- Buttons cut off on top of the screen
- Cannot use TouchID to log in anymore
- UI doesn't work well on iPhone 14 Pro
- Cannot edit or add items by scanning serial number
- Web view to full IT Glue mobile site is slow
- iOS auto-fill from password manager not working
- Embedded passwords not accessible
- Only shows passwords, no other documentation
Requested features
20 requests- iPad version needed
- More data entry and photo gathering on mobile
- Add documents section to the app
- Remember subdomain and email at login
- Keep session active with PIN/FaceID unlock
Show 15 moreShow fewer
- Support for Face ID with SSO
- Password autofilling at login
- View documents in the app
- Integration with iOS passwords
- Auto fill passwords from password manager
- API integrations for links
- Permanently save credentials with Touch ID
- Access to documentation (not just passwords)
- MFA integrated into the app
- Push notifications for MFA
- Edit documents on the fly
- Face ID support
- Trust a specific device for login
- Biometrics valid for longer periods
- Allow editing of documents
In-app purchases
Synced Tool
No in-app purchases
IT Glue
No in-app purchases









