RingByName vs ECI MobileTech

RingByName app for mobile phone - your RingByName business phone system in the palm of your hand. Manage your phone system directly on your mobile device and take your business calls, manage business contacts, and collaborate from anywhere. - Show your RingByName business number as your Caller ID when you call out from the app - Make calls and send texts using your RingByName calling plan - Use the app to make local calls while traveling - Create, share, and assign notes to contacts - Manage and schedule calendar events - Keep all your business voicemails separate from your personal messages - View call time, date, and return calls directly from your RingByName app - Schedule and participate in conference calls and video conferences - Change where you receive calls - Update your personal info and change your password - Access your company extensions as a contact group - Swiftly adjust your enterprise call tree and greetings for any occasion in multiple languages - Send faxes straight from your phone - Communicate with customers via text message - Keep customers on your busy lines with call queues playing your own music - Manage and call all your opportunities though the RingByName CRM - Manage your internal business with detailed call reports, auto generated call statistics, and call recordings. IMPORTANT: This application is for RingByName customers only. You must be an existing RingByName customer to use this application. Get a cloud business phone system from RingByName that delivers: - Local or toll-free numbers - Built-in CRM - Auto-receptionist - Multiple extensions - Advanced call management and answering rules - Multiple voicemail boxes - Music on hold - Custom greetings - Call screening - Dial-by-name directory - Send and receive faxes - Send and receive text messages on your business numbers - Communicate with your team via instant message

MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management. MobileTech features include: • Empower techs to manage their own calls and inventory • Quickly view parts availability from all warehouses, including technician car stock • Real-time GPS monitoring • View technician activity through the dispatch console • Perform tech-to-tech parts transfers • Add file attachments to service calls • Capture and store signatures • Easily search calls by status, tech, customer, or equipment • Individual and group tech-to-tech chat for faster service completion time