Partner MobileTech vs ECI MobileTech
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Partner MobileTech
This application is designed exclusively for Alarm.com Authorized Service Providers. It offers streamlined access to critical commands and diagnostic tools, aiming to reduce on-site service time and enhance the quality of installations and system maintenance.
- Access essential commands
- Perform diagnostics
- Decrease on-site time
- Improve system quality
- Streamline installation
- Enhance service efficiency
Read full descriptionHide full description
This app is for Alarm.com Authorized Service Providers only. The Alarm.com MobileTech app provides easy access to essential commands and diagnostics decreasing on-site time and improving system quality for installation and service.
ECI MobileTech
Empower field technicians with real-time service call data, inventory management, and activity tracking. Streamline operations, reduce office workload, and improve accuracy with a direct connection to e-automate.
- Manage service calls and inventory
- View parts availability across warehouses
- Real-time GPS monitoring
- Dispatch console for technician activity
- Tech-to-tech parts transfers
- Add file attachments to service calls
- Capture signatures
Read full descriptionHide full description
MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management. MobileTech features include: • Empower techs to manage their own calls and inventory • Quickly view parts availability from all warehouses, including technician car stock • Real-time GPS monitoring • View technician activity through the dispatch console • Perform tech-to-tech parts transfers • Add file attachments to service calls • Capture and store signatures • Easily search calls by status, tech, customer, or equipment • Individual and group tech-to-tech chat for faster service completion time
Screenshots
Verdict
Partner MobileTech and ECI MobileTech both sit at 3.7 stars, but that hides the real split: 63% of Partner MobileTech's written reviews are positive against 41% of ECI MobileTech's. ECI MobileTech's advantage is update cadence (every 6 weeks vs every 5 months) and iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ECI MobileTech holds the better App Store score, 3.9 against 3.7. Both are backed by a comparable volume of ratings — 38 and 77 respectively. Written reviews complicate that: 63% of Partner MobileTech's written reviews are positive against 41% of ECI MobileTech's, so the app with the better star average is not the one people write more warmly about.
Partner MobileTech ships an update every 5 months, ECI MobileTech every 6 weeks. The most recent releases landed on September 22, 2026 and September 17, 2026 respectively.
| Parameter | Partner MobileTech | ECI MobileTech |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (38 ratings) | 3.9 (77 ratings) — better |
| Positive reviews | 62.5% of reviews — better | 40.9% of reviews |
| Number of ratings | 38 | 77 — better |
| Update frequency | Every 5 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 7 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Onabridge Technologies LLC | ECi Software Solutions |
Customer experience
Partner MobileTech
ECI MobileTech
In-app purchases
Partner MobileTech
No in-app purchases
ECI MobileTech
No in-app purchases
Questions
Is Partner MobileTech free?
Is ECI MobileTech free?
Which has better reviews, Partner MobileTech or ECI MobileTech?
Do Partner MobileTech or ECI MobileTech have ads?
Which is updated more often, Partner MobileTech or ECI MobileTech?
Other comparisons
