Global Relay vs Salesforce Authenticator

Put compliance at the heart of your communication with one powerful app. Global Relay is an enterprise unified communication platform purpose-built for financial and other regulated industries to meet collaboration, compliance, privacy, and security requirements. Global Relay supports BYOD and corporate programs, ensuring compliant communication with customers, colleagues, and industry peers via text, voice, WhatsApp, and other preferred channels. The Global Relay App is available for mobile, desktop, and web. And is fully integrated with Microsoft Intune SDK to provide MDM/MAM policy control for IT Administrators. YOU MUST BE A GLOBAL RELAY CUSTOMER OR PARTNER TO USE THIS APP.

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.