Lively Link vs Connected Caregiver

Lively Link™, a free app for your smartphone, keeps you informed about the health and safety of loved ones who subscribe to a Lively Health and Safety plan. Link can provide peace of mind by sharing timely updates about your loved one. You can check in with them when you want, from anywhere, without disturbing them – helping them maintain the independent life they love. Exclusive features help them stay independent and you feel reassured. Once you accept the invite from your loved one and successfully set up Link, you’re able to access the following features: Receive Emergency Alerts Link will send you notifications for selected actions including when your loved one has contacted Urgent Response on their Lively device, allowing you to make decisions quickly and follow up without delay. Retrieve Location When the locator permissions are on you will see your loved one’s location on a map and receive updates if they change location. These general updates happen approximately every 20 minutes. In an emergency, First Responders get location updates every 30 seconds. Check Activities Based on information in the Lively device user’s Personal Profile, see if appointments are being kept and receive other reports about their activities. Check Device Status Get peace of mind knowing your loved one always has access to a professional in the event of an emergency. Link will let you know the Lively device Battery Status. You’ll also be notified when the battery is low so you can remind your loved one to recharge or replace the battery and stay connected. Get Articles to Help You Support Your Loved One Resource center featuring helpful articles, advice and tips for seniors and their loved ones. Personalization The Link team cares that the app is tailored to you. That’s why there are settings allowing you to choose which notifications you receive, add a picture of your loved one and even save their phone number – so you can call them directly from the app. We want you to have a great app experience. If you have any questions about the Link app or simply can’t find your favorite features, email us at customerservice@lively.com we’ll be glad to help. https://www.lively.com/link Technical Help Find answers to common questions in our FAQs. For additional assistance, tap ‘Contact Us’ from Link or call (800) 733-6632.

Connected Caregiver: Family caregiving made easier Download now to get Care Essentials - your digital family caregiving assistant! Keep track of appointments, notes, and medication information, plus collaborate and communicate with others in your Loved One’s care circle - all in one app. Connected Caregiver equips family caregivers with the tools and technology to make managing details and monitoring the safety and health of their loved one easier. CARE ESSENTIALS FEATURES Manage the Loved One(s) You Care For: Allows you to manage your parent(s) / Loved One(s) through the Connected Caregiver app. Care Circle Management: Invite siblings or anyone else involved in caregiving (including paid caregivers) to use the app. Create a hub of key info (meds, doctor lists, health documents like insurance cards) for everyone. Coordinate care, add members to events, and create group chats or direct messages. Medication Management: A list of your Loved One’s medication at your fingertips. Create automated medication reminders for your Loved One, stay on top of doses & refills, and even be alerted to potentially dangerous interactions between medications. Document Storage: Upload images of key documents like insurance cards, medical records (test results, appointment notes) and more. Dedicated Calendar: Track events like doctor’s appointments, family meals, gatherings your Loved One plans to attend, and more — using a calendar within the app that’s dedicated to your Loved One’s care. Manual Health Vital Tracking (upgrade to devices for automatic tracking): Use app to manually log your Loved One’s vitals so you can see trends over time. Cell-enabled remote vitals tracking devices are available (upgrade charge required). Options include: Blood Pressure Monitor; Digital Scale; Pulse Oximeter (measure Blood Oxygen). Custom Notifications: Set your preferred notification type and stay up to date with the most important information. AVAILABLE DEVICES Visit myconnectedcaregiver.com to learn more. SAFETY+ MEDICAL ALERT Get greater peace of mind with real-time emergency alerts and fall detection through the discreet Belle-X device. Senior Medical Alerts: With the press of a button, your Loved One can instantly alert our 24/7 monitoring team (and you) to get the help they need. Our Monitoring Center caters to more than 1.3M subscribers and boasts an average call response time of just 9-seconds. Fall Detection for Seniors (included): Programmed to detect falls and immediately call for help, giving you peace of mind when you can’t be with them. If a fall is detected, our agents will call the Loved One via the 2-way cell enabled Belle-X device and send emergency help if needed. As the caregiver you can also choose to be notified. See a history of recorded falls within the app. GPS Location & Geofencing: GPS monitoring and nationwide 4G cellular coverage ensures you’ll always know where your Loved One is located. Set up geofencing to be notified if your Loved One exits or enters a certain location. First Motion & Step Tracking: Monitor your Loved One’s first motion each day to ensure they’re moving around as expected — and see their step count to gauge how active they are. PROMPTER CONNECTED PILLBOX Now your Loved Ones are less likely to miss a dose! Only available from Connected Caregiver, Prompter reminds Loved Ones to take their medication AND alerts family caregivers to a possible missed dose. The cell-enabled Prompter uses motion and contact sensors to detect if it is picked up and if a pill door is opened. If no interaction is detected, Prompter can alert you (the caregiver) via text or push notification so you can follow up with your Loved One. PEACE OF MIND BUNDLE: Bundle Safety+ and Prompter and save! Get both devices and all of the features for one low price. To learn more, visit myconnectedcaregiver.com