Comparison

GraysonRECC vs Appalachian Power

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GraysonRECC

Manage your account details, view bills and balances, and make payments on the go. Schedule alerts, receive notifications, and report outages instantly. Stay connected via social media.

Highlights
  • Account management
  • Bill viewing and payment
  • Payment location finder
  • Alert and reminder scheduling
  • Push notifications
  • Outage reporting
  • Social media connection
Features
Read full description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications,view and report outages and stay connected with us via facebook and twitter. Nearly everything you can do from our "Member Service Portal" can now be handled instantly whether you're at home, at work, or on the go.

About

Appalachian Power

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up alerts for a seamless experience.

Highlights
  • Report power outages
  • Check outage status
  • View and pay bills
  • Manage account details
  • Compare energy usage
  • Set up billing alerts
Features
Read full description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com

Screenshots

GraysonRECC4 screens
Appalachian Power4 screens

Verdict

The call

The clearest difference is rating: Appalachian Power at 2.8 against GraysonRECC's 1.6. Appalachian Power also leads on update cadence (monthly vs every 8 months) and review sentiment (20% vs 0%). GraysonRECC's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Appalachian Power holds the better App Store score, 2.8 against 1.6. That said, the two scores are not equally well evidenced: Appalachian Power has 158 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of GraysonRECC's written reviews are positive against 20% of Appalachian Power's.

UpkeepUpdate frequency

GraysonRECC ships an update every 8 months, Appalachian Power monthly. The most recent releases landed on October 23, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
GraysonRECC versus Appalachian Power: the parameters behind the verdict, then further details
ParameterGraysonRECCAppalachian Power
PriceFreeFree
Rating1.6 (7 ratings)2.8 (158 ratings) — better
Positive reviews0.0% of reviews19.6% of reviews — better
Number of ratings7158 — better
Update frequencyEvery 8 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS12.0 — better15.0
Further details — not scored
Size174 MB37 MB
Age rating4+4+
DeveloperGrayson Rural Electric Cooperative CorporationAmerican Electric Power

Customer experience

GraysonRECC

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Appalachian Power

All ratings158 ratings
Positive41.1%
Neutral8.9%
Negative50.0%
Written reviews46 reviews
Positive19.6%
Neutral6.5%
Negative73.9%

Bugs and requests

GraysonRECC

Not enough reviews yet to summarise bugs or requests.

Appalachian Power

Reported bugs

33 issues
  • Password requirements change message on login
  • App randomly logs out
  • App refuses to send password reset emails
  • Cannot connect to host server
  • App will not let me log in after mandatory update
Show 28 more
  • App crashes immediately after update
  • App won't sign you in
  • App says username is wrong
  • Cannot access anything
  • App doesn't work for a long time
  • App issues after recent update
  • Still can't get on the app after resetting password
  • App doesn't work
  • App is down more than up
  • Erroneously rejected a payment
  • App caused fee for returned payment
  • Something is wrong, app won't let me login
  • App is always crashing
  • Can't hardly sign in
  • App will not allow you to log in
  • Everytime I login, get error message
  • App worked until two months ago
  • Cannot get past the login screen
  • App worked perfectly fine until the most recent update
  • App says oops try again later
  • Cannot make a payment on the app
  • Error message on login screen
  • Unable to get any further than the login screen
  • App won't even open, just crashes
  • App suddenly stopped working
  • App won't log me into my account
  • App doesn't work
  • Charges $2.95 to pay bill through this app

Requested features

5 requests
  • Show daily balance
  • Add credit card payment option with saved information
  • Fix app for iPad landscape mode
  • Improve app user interface
  • Provide more bill details

In-app purchases

None

GraysonRECC

No in-app purchases

None

Appalachian Power

No in-app purchases

Questions

Is GraysonRECC free?
GraysonRECC is free to download, with no in-app purchases.
Is Appalachian Power free?
Appalachian Power is free to download, with no in-app purchases.
Which has better reviews, GraysonRECC or Appalachian Power?
Appalachian Power is rated higher. GraysonRECC averages 1.6 out of 5 from 7 ratings, while Appalachian Power averages 2.8 from 158 ratings.
Do GraysonRECC or Appalachian Power have ads?
Neither GraysonRECC nor Appalachian Power shows ads.
Which is updated more often, GraysonRECC or Appalachian Power?
GraysonRECC ships an update every 8 months, and Appalachian Power monthly. Most recently, GraysonRECC was updated on October 23, 2026 and Appalachian Power on October 30, 2026.

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