Comparison

Calgary 311 vs Protege Access+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Calgary 311

Easily report issues and request City services directly from your smartphone. Submit concerns with photos and location, track request status in real-time, and stay updated with City news.

Highlights
  • Effortless reporting with photos and location
  • Real-time request status updates
  • User-friendly interface
  • Multiple photo uploads
  • City of Calgary news feed
Features
Read full description

Report on the go with the Calgary 311 app Over 90 City services in your hand. Whether you're reporting a pothole, requesting snow removal, or sharing feedback, the updated Calgary 311 app makes it easy to request City services right from your smartphone. • Effortless reporting: describe your concern, snap a photo, pinpoint the location, and submit in just a few taps. • Real-time updates: track the status of your requests and receive timely notifications. • User-friendly interface: navigate through the app with ease and find the services you need quickly. • Now with multiple photo uploads and a City of Calgary news feed. Using the 311 Calgary app, residents and City employees work together to keep Calgary at its best. The information and photos you provide allow City employees to assess, prioritize and efficiently respond to your requests. Download the free app today! Visit Calgary.ca/311app for more information. Questions? Check out the the 311 app FAQ and Calgary 311 app terms of use. Technical issues? Please use the 311 Contact service request to describe your concern as well as provide contact information and a 311 representative will follow up within 10 days.

About

Protege Access+

This app provides seamless access control for buildings and areas using mobile credentials. It allows users to grant entry, receive intercom calls, and manage multiple sites remotely. The application offers customizable credentials and advanced security features for enhanced peace of mind.

Highlights
  • Mobile credential access
  • Intercom call reception
  • Visitor access granting
  • Customizable credentials
  • Multi-site management
  • Remote monitoring and control
Features
Read full description

Designed with a user-friendly and modern interface, Protege Access+ allows you to use ICT Mobile Credentials to gain access to buildings and areas with ICT access readers and Protege Wireless Locks, receive calls from intercoms, and grant access to visitors. Available with Protege WX, Protege X, and Protege GX systems. • Intuitive Design. With a refreshed design and increased functionality, Protege Access+ gives you the peace of mind you need and the convenience you want. • Customizable Credentials. Utilize credential branding and the ability to add custom artwork via the credential portal, tailoring the app to reflect your business and location. • Plastic-Free, Sustainable Credentials. Say goodbye to plastic card credentials with secure, eco-friendly mobile alternatives, reducing your environmental footprint without compromising functionality. • Effortless Multi-Site Management. Store and switch between multiple credentials on a single device, simplifying operations for security professionals, building managers, and business owners managing multiple locations. • Advanced Security for Peace of Mind. Enjoy layers of authentication and built-in protection against attacks to safeguard your site, even if a phone is lost or stolen. • Your Digital Doorman. When paired with a Protege Entry Station and Tenancy Portal, users can receive video calls from guests, delivery people, clients, etc. and allow access with the press of a button. Stay in control with Protege GX and Protege WX. Protege Access+ makes it easy to stay in control of your business and security systems—anytime, anywhere. If you have a Protege GX or Protege WX system, you can use Protege Access+ to monitor and control your business while on the go, all from your smartphone. With the swipe of a finger, you can connect to any of your sites, check the status, arm or disarm, and control lights, locks, signage, and heating from anywhere, at any time. • Comprehensive Control at Your Fingertips. Monitor and manage Protege GX and Protege WX sites with just a swipe. Check status, arm/disarm areas, and take full control of lights, locks, sensors, and HVAC systems, all from your mobile device. • Stay informed at all times. Enable push notifications to receive instant system alerts and updates, ensuring you're promptly notified of any incidents and events. Note for users and integrators upgrading from Protege Mobile: • Only Protege GX and Protege WX systems can be controlled by Protege Access+. • There are changes to how Access+ connects to Protege GX that may require changes to port forwarding rules in your network. Please consult https://my.ict.co for more information.

Screenshots

Calgary 3114 screens
Protege Access+4 screens

Verdict

The call

The clearest difference is rating: Calgary 311 at 3.5 against Protege Access+'s 2.0. Calgary 311 also leads on review sentiment (26% vs 0%) and device support (3 vs 1). Protege Access+'s advantage is update cadence (every 2 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Calgary 311 holds the better App Store score, 3.5 against 2.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews point the same way: 26% of Calgary 311's written reviews are positive against 0% of Protege Access+'s.

UpkeepUpdate frequency

Calgary 311 ships an update every 2 months, Protege Access+ every 2 weeks. The most recent releases landed on September 21, 2026 and September 11, 2026 respectively.

Scorecard5 real differences · 5 level
Calgary 311 versus Protege Access+: the parameters behind the verdict, then further details
ParameterCalgary 311Protege Access+
PriceFreeFree
Rating3.5 (2 ratings) — better2.0 (1 ratings)
Positive reviews26.4% of reviews — better0.0% of reviews
Number of ratings2 — better1
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.4 — better17.0
Further details — not scored
Size25 MB31 MB
Age rating4+4+
DeveloperThe City of CalgaryIntegrated Control Technology Limited

Customer experience

Calgary 311

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews53 reviews
Positive26.4%
Neutral9.4%
Negative64.2%

Protege Access+

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Calgary 311

No in-app purchases

None

Protege Access+

No in-app purchases

Questions

Is Calgary 311 free?
Calgary 311 is free to download, with no in-app purchases.
Is Protege Access+ free?
Protege Access+ is free to download, with no in-app purchases.
Which has better reviews, Calgary 311 or Protege Access+?
Calgary 311 is rated higher. Calgary 311 averages 3.5 out of 5 from 2 ratings, while Protege Access+ averages 2.0 from 1 ratings.
Do Calgary 311 or Protege Access+ have ads?
Neither Calgary 311 nor Protege Access+ shows ads.
Which is updated more often, Calgary 311 or Protege Access+?
Calgary 311 ships an update every 2 months, and Protege Access+ every 2 weeks. Most recently, Calgary 311 was updated on September 21, 2026 and Protege Access+ on September 11, 2026.

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