Comparison

ISL Groop vs HelpDesk Viewer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ISL Groop

Read full description

Host or join an online meeting from your iPhone or iPad. Are you always on the road travelling from one meeting to another? Trying to be at two different places at the same time? With ISL Groop app you can host and join an online meeting from your iPhone or iPad. Download the free ISL Groop app and attend a meeting from anywhere. Host a new meeting in seconds. Email invitations and meet online with anyone across different locations in real time. Communicate with other meeting participants face to face via video conference, or live chat. Share slides, drawings, or live screen. FEATURES: - Online meeting from your iPhone or iPad. - Send a meeting invitation link by text message or email. - Connect with other meeting participants in seconds. - See video thumbnails of all meeting participants. - View a full screen video of a speaker. - Turn on/off a camera and a mic. - Use VoIP and video conferencing. - Public or private instant messaging (live chat). - Share slides, drawings, or live screen. - Cross-platform support. - ISSC Turbo Desktop Sharing technology for watching a live computer screen. - Secure encrypted by symmetrical AES 256 Bit SSL. HOW TO JOIN A MEETING: - Download the ISL Groop app and join an online meeting for free. - Follow an invitation link in a text message or an email. Or start the ISL Groop app and enter the session code provided by the meeting organizer. HOW TO HOST A MEETING: - Start the ISL Groop app on your iPhone or iPad and use your ISL Online account to log in. - Tap the plus icon to host a new meeting. Or start a previously scheduled meeting. AUDIO: - For the best audio experience, please plug a headset into your iPad or iPhone.

About

HelpDesk Viewer

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

Highlights
  • Remote device connection
  • In-session chat
  • Query management
  • File transfer
  • Access logs
Features
Read full description

Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.

Screenshots

ISL Groop4 screens
HelpDesk Viewer4 screens

Verdict

The call

The clearest difference is in-app purchases: ISL Groop at none against HelpDesk Viewer's 2. ISL Groop also leads on iOS requirement (9.0 vs 15). HelpDesk Viewer's advantage is update cadence (every 5 weeks vs every 19 months). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. HelpDesk Viewer sells 2 one-off in-app purchases. ISL Groop asks for nothing beyond the download.

UpkeepUpdate frequency

ISL Groop ships an update every 19 months, HelpDesk Viewer every 5 weeks. The most recent releases landed on October 19, 2026 and October 10, 2026 respectively.

Scorecard3 real differences · 7 level
ISL Groop versus HelpDesk Viewer: the parameters behind the verdict, then further details
ParameterISL GroopHelpDesk Viewer
PriceFreeFree
Rating—3.6 (5 ratings) — better
Positive reviews—71.4% of reviews
Number of ratings—5 — better
Update frequencyEvery 19 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
Monetization—Free
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS9.0 — better15
Further details — not scored
Size14 MB44 MB
Age rating4+4+
DeveloperISL OnlineIDrive Incorporated

In-app purchases

None

ISL Groop

No in-app purchases

2 purchases

HelpDesk Viewer

One-time2
  • 1 Technician plan at $9.99$9.99
  • 1 Technician plan at $99.99$99.99

Questions

Is ISL Groop free?
ISL Groop is free to download, with no in-app purchases.
Is HelpDesk Viewer free?
HelpDesk Viewer is free to download, with in-app purchases available.
Do ISL Groop or HelpDesk Viewer have ads?
Neither ISL Groop nor HelpDesk Viewer shows ads.
Which is updated more often, ISL Groop or HelpDesk Viewer?
ISL Groop ships an update every 19 months, and HelpDesk Viewer every 5 weeks. Most recently, ISL Groop was updated on October 19, 2026 and HelpDesk Viewer on October 10, 2026.

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