Comparison

MobileForce vs SugarCRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MobileForce

Access powerful sales and service management tools on your mobile device. This app synthesizes enterprise data into a unified interface, optimizing field team productivity and response times.

Highlights
  • Contextual sales information
  • Field service mobility
  • Integration with enterprise apps
  • Unified single pane of glass interface
  • Optimized field rep productivity
  • Streamlined sales cycles
Read full description

MobileForce is a client app you use to access the mobile editions of SalesVelocity and ServiceVelocity SaaS applications powered by Velocity360 Cloud Platform. About MobileForce SalesVelocity: MobileForce SalesVelocity application is making is easy for field sales teams to work smart via a next-generation mobile engagement and productivity solution that delivers contextually relevant information, at the right time, on any device. SalesVelocity uniquely connects to a wide variety of cloud and on-premise enterprise applications and data sources, automatically orchestrating and synthesizing the information into a contextually-relevant user experience that shortens sales cycles, reduces cost of sales, and gives field reps more “selling time” back in their day. About MobileForce ServiceVelocity: MobileForce ServiceVelocity is a customizable field service mobility application fully integrated with ServiceNow Field Service Management, Customer Service Management, Knowledge Management and Connect modules. MobileForce ServiceVelocity is a value-added solution that seamlessly combines ServiceNow functionality with other 3rd party enterprise applications like SalesForce, Microsoft Dynamics, Oracle, SAP, NetSuite, LinkedIn, SharePoint, Google Apps, Office365, Box etc. into an intelligent "Single Pane of Glass" application for field service users optimizing their daily productivity, response times and service effectiveness. By bringing all the information, tasks and cross-app workflows automatically into a single, secure, unified app interface, MobileForce ServiceVelocity significantly cuts down on time required by end-user to get the right information and take the right follow-up actions quickly to deliver the best customer experience.

About

SugarCRM

Manage customer relationships and business processes from anywhere. Access contacts, accounts, leads, and custom modules to update opportunities, schedule activities, and generate quotes on the go.

Highlights
  • Access contacts, accounts, leads, and custom modules
  • Update opportunities and view account details
  • Schedule calls and create cases
  • Generate pricing quotes
  • View dashboards and KPIs
  • Manage task lists
  • Map customer locations and plan routes
Features
Read full description

Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go. With the SugarAI mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules. Benefits: • View detailed account information on the go, and update opportunities as you gather insights. • Schedule calls, create cases, or send quotes directly from your mobile device. • See who's calling and get prepared with Caller ID. • Create documents based on record data from the mobile app with Doc Merge. • View key performance indicators (KPIs) and stay on track with your sales goals. • Build pricing quotes to close deals in real-time, wherever you are. • Access insights at a glance with dashboards: charts, activity history, and more. • Manage your task list by completing or adding new tasks. • Map customer locations and initiate driving routes to streamline customer visits and planning.

Screenshots

MobileForce4 screens
SugarCRM4 screens

Verdict

The call

The clearest difference is rating: SugarCRM at 4.1 against MobileForce's 2.0. SugarCRM also leads on review sentiment (48% vs 33%) and ratings volume (74 vs 5). MobileForce's advantage is iOS requirement (12.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SugarCRM holds the better App Store score, 4.1 against 2.0. That said, the two scores are not equally well evidenced: SugarCRM has 74 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 33% of MobileForce's written reviews are positive against 48% of SugarCRM's.

UpkeepUpdate frequency

MobileForce ships an update every 2 months, SugarCRM monthly. The most recent releases landed on September 27, 2026 and October 8, 2026 respectively.

Scorecard4 real differences · 6 level
MobileForce versus SugarCRM: the parameters behind the verdict, then further details
ParameterMobileForceSugarCRM
PriceFreeFree
Rating2.0 (5 ratings)4.1 (74 ratings) — better
Positive reviews33.3% of reviews48.1% of reviews — better
Number of ratings574 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better16.0
Further details — not scored
Size58 MB21 MB
Age rating4+4+
DeveloperMobileForce SoftwareSugarCRM, Inc.

Customer experience

MobileForce

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

SugarCRM

All ratings74 ratings
Positive77.0%
Neutral1.4%
Negative21.6%
Written reviews52 reviews
Positive48.1%
Neutral7.7%
Negative44.2%

In-app purchases

None

MobileForce

No in-app purchases

None

SugarCRM

No in-app purchases

Questions

Is MobileForce free?
MobileForce is free to download, with no in-app purchases.
Is SugarCRM free?
SugarCRM is free to download, with no in-app purchases.
Which has better reviews, MobileForce or SugarCRM?
SugarCRM is rated higher. MobileForce averages 2.0 out of 5 from 5 ratings, while SugarCRM averages 4.1 from 74 ratings.
Do MobileForce or SugarCRM have ads?
Neither MobileForce nor SugarCRM shows ads.
Which is updated more often, MobileForce or SugarCRM?
MobileForce ships an update every 2 months, and SugarCRM monthly. Most recently, MobileForce was updated on September 27, 2026 and SugarCRM on October 8, 2026.

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