TriNet Mobile vs KastlePresence
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TriNet Mobile
Access essential HR information, manage benefits, and view payroll details on the go. This app allows employees to stay connected with their HR data and enables administrators to handle key HR tasks remotely.
- View paycheck details and forms
- Access insurance ID cards and benefit coverage
- Request and approve time off
- Manage flexible spending accounts
- Access employee discounts and perks
- View team directory and contact colleagues
- Complete employee to-do items
- Secure access with biometric authentication
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Whether you’re at work and need to stay connected, or you’re at home and need to access benefits or payroll information, some things can’t afford to wait until you get back to your work computer. With the redesigned TriNet Mobile app, employees can access important HR details, and admins have the freedom and flexibility to manage HR from the palm of their hands. TriNet Mobile is available for free to all active TriNet employees, and provides secure access to your HR information. Key Capabilities: * Money - View a summary of your most recent paycheck with a detailed breakdown of earnings, taxes and benefits. Compare previous paychecks and access W-2 and W-4 forms. Admins can review and approve payroll on the go. * Benefits - Access member identification cards from certain medical insurance providers for yourself and covered family members. View TriNet benefits coverage including medical, life, disability and flexible spending account details. During TriNet’s annual Open Enrollment, review and re-enroll in your current benefit plans. * Time Off - View your available balance and request time off. Managers and admins can approve time off for team members. * Flexible Spending Accounts: View your transaction details and status, or submit claims and receipts. * Perks – Access popular deals including discounts on movie tickets, restaurants, car rentals and Apple devices * Directory/Team – View profiles of your manager, colleagues and team members, and contact them easily through call, email and chat. * My To Do’s – View and complete employee to-do items directly from the dashboard (time off requests, expense reports, etc.). * Security – Stay protected through password or biometric security using your TriNet credentials and multi-factor authentication. * HR – Admins with permissions can add new hires, view employee information such as profile, work, benefits and pay details. Using the app means you agree to our Terms of Use and Privacy Policy: * https://www.trinet.com/platform-terms * https://www.trinet.com/privacy-policy
KastlePresence
This app offers secure and convenient access control for workplaces using mobile technology. It enables hands-free entry, remote unlocking, and touchless elevator control, integrating IoT for enhanced building management and personalized security.
- Touchless mobile access
- Remote door unlocking
- Hands-free entry
- Real-time occupancy monitoring
- Location-based services
- Mass notification capabilities
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With KastlePresence, you can unlock doors, access shared spaces, receive building updates, and interact with your workplace or residential community—all from one secure app. At Work KastlePresence helps employees access the modern workplace with ease and security. - Unlock office doors and access-controlled areas with your phone - Enter your building using secure mobile credentials - Move between authorized spaces without badges or keycards - Receive workplace updates and notifications Whether you’re arriving for the day or moving between spaces, KastlePresence makes workplace access simple and secure. At Home For residents, KastlePresence provides convenient access to your residential building and amenities. - Unlock residential entrances and amenity spaces - Access common areas like gyms, lounges, or shared amenities - Receive announcements from building management - Enjoy secure access without physical keys or fobs KastlePresence helps simplify everyday living by putting secure building access on your phone. Trusted Security KastlePresence runs on Kastle’s trusted security platform used by leading workplaces, commercial properties, and residential communities, delivering enterprise-grade protection for people and buildings. Who Can Use This App KastlePresence is for users whose workplace or residential community uses Kastle security services. Features may vary by organization. Activation instructions are provided by your administrator or property manager. System Requirements: iPhone 6S or later, with Bluetooth enabled iOS 15 or later
Screenshots
Verdict
The clearest difference is rating: TriNet Mobile at 4.8 against KastlePresence's 3.1. TriNet Mobile also leads on ratings volume (39K vs 317) and review sentiment (43% vs 20%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TriNet Mobile holds the better App Store score, 4.8 against 3.1. That said, the two scores are not equally well evidenced: TriNet Mobile has 39K ratings behind it against 317, so its average is the more settled of the two. Written reviews point the same way: 43% of TriNet Mobile's written reviews are positive against 20% of KastlePresence's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 7, 2026 and November 6, 2026 respectively.
| Parameter | TriNet Mobile | KastlePresence |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (39K ratings) — better | 3.1 (317 ratings) |
| Positive reviews | 42.6% of reviews — better | 20.2% of reviews |
| Number of ratings | 39K — better | 317 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 73 MB | 302 MB |
| Age rating | 4+ | 4+ |
| Developer | TriNet | Kastle Systems |
Customer experience
TriNet Mobile
KastlePresence
User reviews
TriNet Mobile
From 39K App Store ratingsWhat we love
- 📱 Convenient mobile access
- 🔒 Secure login options
- 🗓️ Easy PTO management
- 💳 Accessible insurance info
- 💰 Paycheck details at a glance
Room to improve
- ⏱️ Short chat timeout
- 🔍 Inconsistent app updates
- 🤔 Confusing UI/UX
- 🚫 Missing key features (time tracking, commuter benefits)
- 🐛 Bugs and crashes
KastlePresence
From 317 App Store ratingsWhat we love
- 🚀 Hands-free touchless access when working properly
- 👍 Intuitive and easy to use interface
- 🔒 Convenient mobile credential replacement for physical badges
- ✨ Works seamlessly for some users without taking phone out
- 🌟 Great for pandemic safety with contactless door/elevator access
Room to improve
- 🐛 Unreliable and inconsistent functionality - works only 10-30% of the time
- 📱 Requires app to be open despite claims of background operation
- 🔋 Severe battery drain and excessive power consumption
- ⚠️ Constantly triggers Apple Pay instead of scanning properly
- 💥 Frequent crashes and freezing, often requiring reinstall
Bugs and requests
TriNet Mobile
Reported bugs
4 issues- Blank white screen on login
- Notifications with incomplete/missing content
- Issues with file uploads and document management
- Compatibility problems with latest iOS versions
Requested features
5 requests- Add clock-in/clock-out functionality
- Improve policy acknowledgment process
- Allow spouse access to employee accounts
- Optimize app for larger screens (iPad, iPhone X)
- Integrate with desktop version for seamless experience
KastlePresence
Reported bugs
14 issues- App crashes on launch or during use
- Login screen freezes and won't proceed
- Incompatibility with iOS 11, 12, and newer versions
- App closes immediately after launching
- Bluetooth connectivity issues
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- Door unlock button produces spinning icon with no action
- Keyboard doesn't disappear after PIN entry, blocking continue button
- App logs users out frequently requiring re-authentication
- Update process fails mid-upgrade
- Verification codes don't work
- Registration fails with 'request did not go through' error
- Carousel effects at lobby access points prevent selection
- Elevator section doesn't respond to touch commands
- Hands-free functionality stops working after updates
Requested features
7 requests- Apple Watch companion app (most frequently requested)
- Apple Wallet integration
- Background operation without opening app
- Improved range and sensitivity settings
- Option to disable wallet access prompts
Show 2 moreShow fewer
- Dark mode
- Wearable device support
In-app purchases
TriNet Mobile
No in-app purchases
KastlePresence
No in-app purchases
Questions
Is TriNet Mobile free?
Is KastlePresence free?
Which has better reviews, TriNet Mobile or KastlePresence?
Do TriNet Mobile or KastlePresence have ads?
Which is updated more often, TriNet Mobile or KastlePresence?
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