TriNet Mobile vs Salesforce Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TriNet Mobile
Access essential HR information, manage benefits, and view payroll details on the go. This app allows employees to stay connected with their HR data and enables administrators to handle key HR tasks remotely.
- View paycheck details and forms
- Access insurance ID cards and benefit coverage
- Request and approve time off
- Manage flexible spending accounts
- Access employee discounts and perks
- View team directory and contact colleagues
- Complete employee to-do items
- Secure access with biometric authentication
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Whether you’re at work and need to stay connected, or you’re at home and need to access benefits or payroll information, some things can’t afford to wait until you get back to your work computer. With the redesigned TriNet Mobile app, employees can access important HR details, and admins have the freedom and flexibility to manage HR from the palm of their hands. TriNet Mobile is available for free to all active TriNet employees, and provides secure access to your HR information. Key Capabilities: * Money - View a summary of your most recent paycheck with a detailed breakdown of earnings, taxes and benefits. Compare previous paychecks and access W-2 and W-4 forms. Admins can review and approve payroll on the go. * Benefits - Access member identification cards from certain medical insurance providers for yourself and covered family members. View TriNet benefits coverage including medical, life, disability and flexible spending account details. During TriNet’s annual Open Enrollment, review and re-enroll in your current benefit plans. * Time Off - View your available balance and request time off. Managers and admins can approve time off for team members. * Flexible Spending Accounts: View your transaction details and status, or submit claims and receipts. * Perks – Access popular deals including discounts on movie tickets, restaurants, car rentals and Apple devices * Directory/Team – View profiles of your manager, colleagues and team members, and contact them easily through call, email and chat. * My To Do’s – View and complete employee to-do items directly from the dashboard (time off requests, expense reports, etc.). * Security – Stay protected through password or biometric security using your TriNet credentials and multi-factor authentication. * HR – Admins with permissions can add new hires, view employee information such as profile, work, benefits and pay details. Using the app means you agree to our Terms of Use and Privacy Policy: * https://www.trinet.com/platform-terms * https://www.trinet.com/privacy-policy
Salesforce Authenticator
Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.
- Multi-factor authentication
- Push notification approvals
- One-time verification codes
- Location-based automated approvals
- Offline verification codes
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Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
Screenshots
Verdict
The clearest difference is rating: TriNet Mobile at 4.8 against Salesforce Authenticator's 4.6. TriNet Mobile also leads on ratings volume (39K vs 4.3K). Salesforce Authenticator's advantage is chart position (#151 vs unranked) and review sentiment (52% vs 43%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TriNet Mobile holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: TriNet Mobile has 39K ratings behind it against 4.3K, so its average is the more settled of the two. Written reviews complicate that: 43% of TriNet Mobile's written reviews are positive against 52% of Salesforce Authenticator's, so the app with the better star average is not the one people write more warmly about.
TriNet Mobile ships an update every 2 months, Salesforce Authenticator monthly. The most recent releases landed on October 1, 2026 and September 29, 2026 respectively.
| Parameter | TriNet Mobile | Salesforce Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (39K ratings) — better | 4.6 (4.3K ratings) |
| Positive reviews | 43.0% of reviews | 52.4% of reviews — better |
| Number of ratings | 39K — better | 4.3K |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #151 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 73 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | TriNet | salesforce.com |
Customer experience
TriNet Mobile
Salesforce Authenticator
User reviews
TriNet Mobile
From 39K App Store ratingsWhat we love
- 📱 Convenient mobile access
- 🔒 Secure login options
- 🗓️ Easy PTO management
- 💳 Accessible insurance info
- 💰 Paycheck details at a glance
Room to improve
- ⏱️ Short chat timeout
- 🔍 Inconsistent app updates
- 🤔 Confusing UI/UX
- 🚫 Missing key features (time tracking, commuter benefits)
- 🐛 Bugs and crashes
Salesforce Authenticator
From 4.3K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 🔒 Secure authentication
- 👍 Easy to use
- 🔋 Reliable backup feature
- 👍 Convenient Apple Watch integration
Room to improve
- 🐛 Inconsistent location tracking
- 🐛 Frequent re-authentication required
- 🐛 Unreliable push notifications
- 🐛 Compatibility issues with older devices
- 🐛 Buggy app crashes
Bugs and requests
TriNet Mobile
Reported bugs
4 issues- Blank white screen on login
- Notifications with incomplete/missing content
- Issues with file uploads and document management
- Compatibility problems with latest iOS versions
Requested features
5 requests- Add clock-in/clock-out functionality
- Improve policy acknowledgment process
- Allow spouse access to employee accounts
- Optimize app for larger screens (iPad, iPhone X)
- Integrate with desktop version for seamless experience
Salesforce Authenticator
Reported bugs
5 issues- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds
Requested features
5 requests- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration
In-app purchases
TriNet Mobile
No in-app purchases
Salesforce Authenticator
No in-app purchases
Questions
Is TriNet Mobile free?
Is Salesforce Authenticator free?
Which has better reviews, TriNet Mobile or Salesforce Authenticator?
Do TriNet Mobile or Salesforce Authenticator have ads?
Which is updated more often, TriNet Mobile or Salesforce Authenticator?
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