Comparison

New Relic vs Datadog

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

New Relic

Access your application data on the go. Monitor real-time performance, view key metrics, receive alerts, and query dashboards directly from your mobile device. Stay informed about application performance and availability issues from anywhere.

Highlights
  • Track real-time and historical app performance
  • View key transaction data and errors
  • Receive push notifications for performance alerts
  • View and query dashboards
  • Favorite and view important applications
  • Monitor infrastructure to browser performance
Features
Read full description

Take your data to go. The New Relic app lets you access your data wherever you are. Receive alerts, view, query, and share dashboards, and more all from your mobile device. Download for free today. iOS/iPad features include: * Track real-time and historical app performance from infrastructure to browser * See key transaction data and app errors * Stay alert(ed) about application performance and availability issues with push notifications * View and query your most important dashboards * Favorite your most important applications and view them all in one screen with no clutter * Check out our docs for more information Monitor your stack’s performance anytime, anywhere with New Relic. Go on, close that laptop and get out of the office – we’ve got you covered. About New Relic New Relic is a software analytics company that makes sense of billions of data points about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. We have over 250,000 users that utilize our cloud solution to analyze more than 690 billion data points per day across more than 4 million application instances. When your brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall environment. HOW TO’S To use the New Relic iOS app you must log in with your existing New Relic credentials. All New Relic accounts associated with this user will automatically appear inside the app. Set-up push notifications for Alerts customers * You can choose your push notification settings individually for each application * Log in into your New Relic account from a web browser * Click on Alerts * Click on Notification channels * Make sure your USER is added as a notification channel * Then choose Alert policy you wish to be added to * Add your USER to that notification channel for the policy Adding New Users * Tap on your Account name * Tap on ‘ADD USER’ on the bottom * You will be taken back to the login screen * Log in like you normally would with a new email

About

Datadog

Gain real-time visibility into alerts, incidents, and performance metrics from your mobile device. Quickly respond to critical issues, monitor key data, and manage incidents on the go. Access dashboards, logs, and APM traces anytime, anywhere.

Highlights
  • Real-time alert and incident management
  • Monitor key metrics and dashboards
  • Create and manage incidents on-the-go
  • Search and explore logs in real-time
  • View APM traces and service health
  • Home Screen widget for quick access
Features
Read full description

The Datadog mobile app provides real-time visibility into critical alerts, incidents, monitors, dashboards, logs and application performance metrics across your entire environment directly from your iPhone or iPad. Datadog seamlessly integrates with your on-call notification and messaging services so your on-call engineers can quickly evaluate the conditions that triggered an alert, determine its urgency, and decide the next course of action—anywhere, anytime. With Datadog for iOS, you can: - Trigger, respond, and resolve On-Call alerts anywhere: Receive critical push notifications and investigate alerting monitors or active incidents with direct access to monitors and incidents. Additionally, Bits AI SRE accelerates root cause detection. - Monitor key metrics on-the-go: Track performance, SLO, and cloud integrations with full access to your Datadog dashboards and monitors. -Create and manage Incidents from anywhere: Kick off incidents, assemble teams, and manage response workflows without ever having to open your laptop - Add Datadog on your Homescreen: Add Datadog to your Home or Lock Screen for one-tap access to critical metrics and monitors. - Search and explore Logs in real time: Pinpoint issues faster with log search and anomaly detection powered by Watchdog. - View APM traces and service health anytime: Analyze distributed traces and stay on top of application performance wherever you are. A Datadog account is required to use this application. Setup a Datadog account for free at datadoghq.com For more information, see Datadog Mobile App documentation: https://docs.datadoghq.com/mobile/ IMPORTANT NOTICE - PLEASE READ By downloading this app, you agree to comply with the terms and conditions governing the use and operation of this software in the End User License Agreement available at the following link: https://www.datadoghq.com/legal/eula/

Screenshots

New Relic4 screens
Datadog4 screens

Verdict

The call

The clearest difference is rating: Datadog at 4.3 against New Relic's 3.9. Datadog also leads on ratings volume (292 vs 72). New Relic's advantage is iOS requirement (16.0 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Datadog holds the better App Store score, 4.3 against 3.9. Both are backed by a comparable volume of ratings — 72 and 292 respectively. Written reviews complicate that: 46% of New Relic's written reviews are positive against 38% of Datadog's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

New Relic ships an update every 10 days, Datadog every 9 days. Both last shipped on September 21, 2026.

Scorecard3 real differences · 7 level
New Relic versus Datadog: the parameters behind the verdict, then further details
ParameterNew RelicDatadog
PriceFreeFree
Rating3.9 (72 ratings)4.3 (292 ratings) — better
Positive reviews45.7% of reviews — better37.9% of reviews
Number of ratings72292 — better
Update frequencyEvery 10 daysEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS16.0 — better18.0
Further details — not scored
Size76 MB255 MB
Age rating4+4+
DeveloperNew Relic IncDatadog, Inc.

Customer experience

New Relic

All ratings71 ratings
Positive70.4%
Neutral4.2%
Negative25.4%
Written reviews162 reviews
Positive45.7%
Neutral8.6%
Negative45.7%

Datadog

All ratings292 ratings
Positive79.8%
Neutral5.1%
Negative15.1%
Written reviews66 reviews
Positive37.9%
Neutral7.6%
Negative54.5%

User reviews

New Relic

From 72 App Store ratings

What we love

  • 👍 Clean and intuitive user interface
  • 🚀 Fast and responsive performance
  • 📊 Good overview of key metrics at a glance
  • 🔔 Push notifications for alerts and errors
  • 📱 Convenient mobile access to monitoring data

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔐 Broken authentication and login issues
  • ❌ Limited functionality compared to web version
  • 🔄 Constant unexpected logouts
  • 📊 Missing saved log views and filters

Datadog

From 292 App Store ratings

What we love

  • 👍 Handy for on-the-go monitoring
  • 👍 Useful for triaging incidents
  • 👍 Provides quick access to data
  • 👍 Good for checking services
  • 👍 App is stable for some users

Room to improve

  • 🐛 UI issues and frustrating login
  • 🐛 In-app browser broken
  • 🐛 Links don't open to the right page
  • 🐛 Authentication difficult and doesn't stay logged in
  • 🐛 Limited access to resources

Bugs and requests

New Relic

Reported bugs

24 issues
  • App crashes on startup or launch
  • Login screen hangs or freezes
  • Session expired errors in login loop
  • Constant unexpected logouts
  • SSO and SAML authentication broken
Show 19 more
  • Okta redirect not working in app
  • Face ID login loops infinitely
  • Graphs show 'No content to display'
  • Dashboard filters cleared when switching pages
  • Alerts and incidents show wrong status
  • Charts rendering incorrectly or unreliably
  • Data colors mislabeled in graphs
  • APM service click leads to stuck acknowledgement screen
  • Saved log views not accessible
  • App freezes when opening
  • Widget login requirement
  • Mobile data view stuck on loading
  • Sparklines frozen or stuck
  • Unresponsive UI on iPad Air 2
  • Cannot interact with app on iPad
  • Email verification link returns 404
  • Push notifications arriving in bursts
  • App doesn't work on iOS 7 and iOS 8
  • Layout failures on iPad in landscape mode

Requested features

19 requests
  • SSO and SAML login support
  • Saved log views on mobile app
  • Custom time picker for date ranges
  • Auto-refresh or pull-to-refresh functionality
  • OpenTelemetry data support
Show 14 more
  • Infrastructure and third-party tools monitoring
  • Synthetic transactions monitoring
  • Host metrics section
  • Ability to act on incidents from app
  • Custom alert sounds
  • Widget support for iOS
  • Drill-down into specific transactions and errors
  • Server-level application statistics
  • External services tab
  • Selective app alerting configuration
  • Network IO metrics in server summary
  • Increased device limit (more than 3 devices)
  • Improved graph y-axis scaling
  • Desktop link on mobile site

Datadog

Reported bugs

19 issues
  • Login issues
  • In-app browser broken
  • Links not opening correctly
  • Authentication failures
  • App crashes
Show 14 more
  • App not launching after update
  • Dashboards not loading or reloading
  • Widgets not working
  • Monitors showing errors
  • Cannot search with filters
  • Graphs showing incorrect scales
  • Cannot access logs
  • Cannot switch organizations
  • SSO login failures
  • App logs out users unexpectedly
  • Cannot connect to login after logout
  • UI performance issues
  • Dashboards not updating without manual intervention
  • Loading animations that never end

Requested features

10 requests
  • Add volume control for alarms
  • Add RUM Session Replay accessibility
  • Add ability to see traces on mobile
  • Add ability to manually trigger synthetic monitors
  • Add push notification for warning monitors
Show 5 more
  • Add logs feature exposure
  • Add APM views to the app
  • Add widgets for iOS 14
  • Add ability to edit dashboards
  • Add logs feature

In-app purchases

None

New Relic

No in-app purchases

None

Datadog

No in-app purchases

Questions

Is New Relic free?
New Relic is free to download, with no in-app purchases.
Is Datadog free?
Datadog is free to download, with no in-app purchases.
Which has better reviews, New Relic or Datadog?
Datadog is rated higher. New Relic averages 3.9 out of 5 from 72 ratings, while Datadog averages 4.3 from 292 ratings.
Do New Relic or Datadog have ads?
Neither New Relic nor Datadog shows ads.
Which is updated more often, New Relic or Datadog?
New Relic ships an update every 10 days, and Datadog every 9 days. Most recently, New Relic was updated on September 21, 2026 and Datadog on September 21, 2026.

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