Comparison

New Relic vs ThoughtSpot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

New Relic

Access your application data on the go. Monitor real-time performance, view key metrics, receive alerts, and query dashboards directly from your mobile device. Stay informed about application performance and availability issues from anywhere.

Highlights
  • Track real-time and historical app performance
  • View key transaction data and errors
  • Receive push notifications for performance alerts
  • View and query dashboards
  • Favorite and view important applications
  • Monitor infrastructure to browser performance
Features
Read full description

Take your data to go. The New Relic app lets you access your data wherever you are. Receive alerts, view, query, and share dashboards, and more all from your mobile device. Download for free today. iOS/iPad features include: * Track real-time and historical app performance from infrastructure to browser * See key transaction data and app errors * Stay alert(ed) about application performance and availability issues with push notifications * View and query your most important dashboards * Favorite your most important applications and view them all in one screen with no clutter * Check out our docs for more information Monitor your stack’s performance anytime, anywhere with New Relic. Go on, close that laptop and get out of the office – we’ve got you covered. About New Relic New Relic is a software analytics company that makes sense of billions of data points about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. We have over 250,000 users that utilize our cloud solution to analyze more than 690 billion data points per day across more than 4 million application instances. When your brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall environment. HOW TO’S To use the New Relic iOS app you must log in with your existing New Relic credentials. All New Relic accounts associated with this user will automatically appear inside the app. Set-up push notifications for Alerts customers * You can choose your push notification settings individually for each application * Log in into your New Relic account from a web browser * Click on Alerts * Click on Notification channels * Make sure your USER is added as a notification channel * Then choose Alert policy you wish to be added to * Add your USER to that notification channel for the policy Adding New Users * Tap on your Account name * Tap on ‘ADD USER’ on the bottom * You will be taken back to the login screen * Log in like you normally would with a new email

About

ThoughtSpot

Access AI-powered business analytics on the go. Ask questions in natural language to get real-time insights, monitor key metrics, and discover the drivers behind changes in your KPIs. Stay informed and make confident decisions from anywhere.

Highlights
  • Natural language data querying
  • Interactive Liveboards and Answers
  • AI-driven insight discovery
  • Personalized KPI Watchlist
  • Automated KPI alerts
  • One-tap insight sharing
Features
Read full description

With ThoughtSpot Mobile, AI-Powered Analytics is easy and accessible. Whether you're seeking real-time insights away from your desk or just catching up between meetings, ThoughtSpot Mobile keeps you informed about what’s happening and why, wherever you are. Stay in touch with your business right from the app and move with confidence. You can use ThoughtSpot Mobile to: * Ask natural language questions and receive trusted, verifiable insights. * Browse and interact with Liveboards and Answers created by your team. * Drill down on AI-generated answers to ask follow up questions. * Monitor your most important metrics on a personalized Watchlist, and instantly spot unusual or critical changes. * Discover meaningful drivers behind changes in KPIs instantly. Get to the bottom of changes by tapping AI-generated explanations and drilling down on visual analyses. * Set up and receive automatic or custom KPI alerts via push notifications or email. View more details by tapping the alert. * Share insights with one tap to start a discussion with your colleagues. * Switch between Orgs to access and consume relevant data. * Set a home Liveboard for ready access to your favourite Liveboard.

Screenshots

New Relic4 screens
ThoughtSpot4 screens

Verdict

The call

The clearest difference is rating: ThoughtSpot at 4.9 against New Relic's 3.9. ThoughtSpot also leads on review sentiment (80% vs 46%). New Relic's advantage is update cadence (every 10 days vs monthly). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ThoughtSpot holds the better App Store score, 4.9 against 3.9. Both are backed by a comparable volume of ratings — 72 and 122 respectively. Written reviews point the same way: 46% of New Relic's written reviews are positive against 80% of ThoughtSpot's.

UpkeepUpdate frequency

New Relic ships an update every 10 days, ThoughtSpot monthly. The most recent releases landed on September 21, 2026 and September 18, 2026 respectively.

Scorecard3 real differences · 7 level
New Relic versus ThoughtSpot: the parameters behind the verdict, then further details
ParameterNew RelicThoughtSpot
PriceFreeFree
Rating3.9 (72 ratings)4.9 (122 ratings) — better
Positive reviews45.7% of reviews80.0% of reviews — better
Number of ratings72122 — better
Update frequencyEvery 10 days — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size76 MB291 MB
Age rating4+4+
DeveloperNew Relic IncThoughtSpot

Customer experience

New Relic

All ratings71 ratings
Positive70.4%
Neutral4.2%
Negative25.4%
Written reviews162 reviews
Positive45.7%
Neutral8.6%
Negative45.7%

ThoughtSpot

All ratings122 ratings
Positive97.5%
Neutral0.0%
Negative2.5%
Written reviews10 reviews
Positive80.0%
Neutral10.0%
Negative10.0%

Bugs and requests

New Relic

Reported bugs

24 issues
  • App crashes on startup or launch
  • Login screen hangs or freezes
  • Session expired errors in login loop
  • Constant unexpected logouts
  • SSO and SAML authentication broken
Show 19 more
  • Okta redirect not working in app
  • Face ID login loops infinitely
  • Graphs show 'No content to display'
  • Dashboard filters cleared when switching pages
  • Alerts and incidents show wrong status
  • Charts rendering incorrectly or unreliably
  • Data colors mislabeled in graphs
  • APM service click leads to stuck acknowledgement screen
  • Saved log views not accessible
  • App freezes when opening
  • Widget login requirement
  • Mobile data view stuck on loading
  • Sparklines frozen or stuck
  • Unresponsive UI on iPad Air 2
  • Cannot interact with app on iPad
  • Email verification link returns 404
  • Push notifications arriving in bursts
  • App doesn't work on iOS 7 and iOS 8
  • Layout failures on iPad in landscape mode

Requested features

19 requests
  • SSO and SAML login support
  • Saved log views on mobile app
  • Custom time picker for date ranges
  • Auto-refresh or pull-to-refresh functionality
  • OpenTelemetry data support
Show 14 more
  • Infrastructure and third-party tools monitoring
  • Synthetic transactions monitoring
  • Host metrics section
  • Ability to act on incidents from app
  • Custom alert sounds
  • Widget support for iOS
  • Drill-down into specific transactions and errors
  • Server-level application statistics
  • External services tab
  • Selective app alerting configuration
  • Network IO metrics in server summary
  • Increased device limit (more than 3 devices)
  • Improved graph y-axis scaling
  • Desktop link on mobile site

ThoughtSpot

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

New Relic

No in-app purchases

None

ThoughtSpot

No in-app purchases

Questions

Is New Relic free?
New Relic is free to download, with no in-app purchases.
Is ThoughtSpot free?
ThoughtSpot is free to download, with no in-app purchases.
Which has better reviews, New Relic or ThoughtSpot?
ThoughtSpot is rated higher. New Relic averages 3.9 out of 5 from 72 ratings, while ThoughtSpot averages 4.9 from 122 ratings.
Do New Relic or ThoughtSpot have ads?
Neither New Relic nor ThoughtSpot shows ads.
Which is updated more often, New Relic or ThoughtSpot?
New Relic ships an update every 10 days, and ThoughtSpot monthly. Most recently, New Relic was updated on September 21, 2026 and ThoughtSpot on September 18, 2026.

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