New Relic vs HK Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
New Relic
Access your application performance data from anywhere. Receive alerts, view dashboards, and query key metrics on the go. Monitor your entire technology stack's performance in real-time.
- Real-time and historical app performance tracking
- Key transaction data and error visibility
- Push notifications for performance alerts
- View and query dashboards
- Favorite and group important applications
- Mobile access to monitoring data
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Take your data to go. The New Relic app lets you access your data wherever you are. Receive alerts, view, query, and share dashboards, and more all from your mobile device. Download for free today. iOS/iPad features include: * Track real-time and historical app performance from infrastructure to browser * See key transaction data and app errors * Stay alert(ed) about application performance and availability issues with push notifications * View and query your most important dashboards * Favorite your most important applications and view them all in one screen with no clutter * Check out our docs for more information Monitor your stack’s performance anytime, anywhere with New Relic. Go on, close that laptop and get out of the office – we’ve got you covered. About New Relic New Relic is a software analytics company that makes sense of billions of data points about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. We have over 250,000 users that utilize our cloud solution to analyze more than 690 billion data points per day across more than 4 million application instances. When your brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall environment. HOW TO’S To use the New Relic iOS app you must log in with your existing New Relic credentials. All New Relic accounts associated with this user will automatically appear inside the app. Set-up push notifications for Alerts customers * You can choose your push notification settings individually for each application * Log in into your New Relic account from a web browser * Click on Alerts * Click on Notification channels * Make sure your USER is added as a notification channel * Then choose Alert policy you wish to be added to * Add your USER to that notification channel for the policy Adding New Users * Tap on your Account name * Tap on ‘ADD USER’ on the bottom * You will be taken back to the login screen * Log in like you normally would with a new email
HK Mobile
Manage your Heroku environment on the go. This app allows you to create, administer, and monitor Heroku Apps, Teams, and Spaces. Stay updated on alerts, usage, and billing directly from your mobile device.
- Manage Heroku Apps, Teams, and Spaces
- Monitor App, Team, Space, and Platform Events
- View detailed Heroku Usage & Billing
- Edit app settings and add-ons
- Mobile-first interface
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HK Mobile is designed to streamline the administration and management of your Salesforce Heroku Apps, Teams & Usage. With its intuitive mobile-first interface, you can create & administer Heroku Apps, Teams and Spaces, modify their configurations, efficiently Monitor and View Alerts happening within the platform, and stay on top of detailed Usage & Billing directly from your device. - Manage Heroku Personal, Online and Enterprise environments - Monitor App, Team, Space & Platform Events & Logs - Observe detailed Heroku Usage & Billing - Drill-down into Consumption by Heroku App, Team or Service - Quickly edit a permission, add-on or app setting - Leave your laptop at home, just take HK Mobile with you! Terms of use - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is in-app purchases: New Relic at none against HK Mobile's 3. New Relic also leads on rating (3.9 vs 3.7) and ratings volume (76 vs 3). HK Mobile's advantage is iOS requirement (12.2 vs 16.0). On price, review sentiment, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. HK Mobile sells 3 in-app purchases, starting at $9.99 per month. New Relic asks for nothing beyond the download.
New Relic holds the better App Store score, 3.9 against 3.7. That said, the two scores are not equally well evidenced: New Relic has 76 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 46% of New Relic's written reviews are positive against 50% of HK Mobile's, so the app with the better star average is not the one people write more warmly about.
New Relic ships an update every 10 days, HK Mobile every 4 weeks. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.
| Parameter | New Relic | HK Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (76 ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 45.7% of reviews | 50.0% of reviews — better |
| Number of ratings | 76 — better | 3 |
| Update frequency | Every 10 days — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.0 | 12.2 — better |
| Further details — not scored | ||
| Size | 76 MB | 175 MB |
| Age rating | 4+ | 4+ |
| Developer | New Relic, Inc. | Stratis Global |
Customer experience
New Relic
HK Mobile
Bugs and requests
New Relic
Reported bugs
24 issues- App crashes on startup or launch
- Login screen hangs or freezes
- Session expired errors in login loop
- Constant unexpected logouts
- SSO and SAML authentication broken
Show 19 moreShow fewer
- Okta redirect not working in app
- Face ID login loops infinitely
- Graphs show 'No content to display'
- Dashboard filters cleared when switching pages
- Alerts and incidents show wrong status
- Charts rendering incorrectly or unreliably
- Data colors mislabeled in graphs
- APM service click leads to stuck acknowledgement screen
- Saved log views not accessible
- App freezes when opening
- Widget login requirement
- Mobile data view stuck on loading
- Sparklines frozen or stuck
- Unresponsive UI on iPad Air 2
- Cannot interact with app on iPad
- Email verification link returns 404
- Push notifications arriving in bursts
- App doesn't work on iOS 7 and iOS 8
- Layout failures on iPad in landscape mode
Requested features
19 requests- SSO and SAML login support
- Saved log views on mobile app
- Custom time picker for date ranges
- Auto-refresh or pull-to-refresh functionality
- OpenTelemetry data support
Show 14 moreShow fewer
- Infrastructure and third-party tools monitoring
- Synthetic transactions monitoring
- Host metrics section
- Ability to act on incidents from app
- Custom alert sounds
- Widget support for iOS
- Drill-down into specific transactions and errors
- Server-level application statistics
- External services tab
- Selective app alerting configuration
- Network IO metrics in server summary
- Increased device limit (more than 3 devices)
- Improved graph y-axis scaling
- Desktop link on mobile site
HK Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
New Relic
No in-app purchases
HK Mobile
- Monthly7 Days trial$9.991 Month
- Annual7 Days trial$83.901 Year
- One-time lifetime access$59.99







