Comparison

PagerDuty vs OpenOTP Token

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Highlights
  • Push notification alerts with custom sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View incident details and resolution timelines
  • Manage on-call schedules and team overrides
  • Create new incidents and loop in responders
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

OpenOTP Token

This app enhances enterprise security by providing multi-factor authentication with features like push notifications, OTPs, and anti-phishing protection. It can also transform your mobile device into an e-signature tool when combined with specific security suites.

Highlights
  • Multi-factor authentication (MFA)
  • Push notifications
  • One-time passwords (OTPs)
  • Anti-phishing protection
  • Geo-mapping
  • Biometric protection
  • E-signature device
Features
Read full description

OpenOTP Token is the official App we recommend to use with OpenOTP Authentication Server for Enterprises. It features Push Notifications and OTPs with anti-phishing, geo-mapping & biometric protection. In addition and combined with OpenOTP Security Suite, this token turns your mobile into an e-signature device (Advanced or Qualified signature). OpenOTP Token also provides an easy solution for organising your Multi-factor authentication (MFA) accounts, enabling secure login to all your resources. Join a more secure world.

Screenshots

PagerDuty4 screens
OpenOTP Token4 screens

Verdict

The call

The clearest difference is rating: PagerDuty at 4.8 against OpenOTP Token's 2.6. PagerDuty also leads on update cadence (weekly vs every 6 weeks) and ratings volume (5.2K vs 17). OpenOTP Token's advantage is review sentiment (46% vs 25%) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PagerDuty holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 17, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 46% of OpenOTP Token's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

PagerDuty ships an update weekly, OpenOTP Token every 6 weeks. The most recent releases landed on October 19, 2026 and October 13, 2026 respectively.

Scorecard6 real differences · 4 level
PagerDuty versus OpenOTP Token: the parameters behind the verdict, then further details
ParameterPagerDutyOpenOTP Token
PriceFreeFree
Rating4.8 (5.2K ratings) — better2.6 (17 ratings)
Positive reviews24.7% of reviews46.2% of reviews — better
Number of ratings5.2K — better17
Update frequencyWeekly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size79 MB38 MB
Age rating4+4+
DeveloperPagerDuty Inc.RCDevs SA

Customer experience

PagerDuty

All ratings5,238 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

OpenOTP Token

All ratings17 ratings
Positive41.2%
Neutral5.9%
Negative52.9%
Written reviews26 reviews
Positive46.2%
Neutral11.5%
Negative42.3%

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

OpenOTP Token

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PagerDuty

No in-app purchases

None

OpenOTP Token

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is OpenOTP Token free?
OpenOTP Token is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or OpenOTP Token?
PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while OpenOTP Token averages 2.6 from 17 ratings.
Do PagerDuty or OpenOTP Token have ads?
Neither PagerDuty nor OpenOTP Token shows ads.
Which is updated more often, PagerDuty or OpenOTP Token?
PagerDuty ships an update weekly, and OpenOTP Token every 6 weeks. Most recently, PagerDuty was updated on October 19, 2026 and OpenOTP Token on October 13, 2026.

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