Comparison

PagerDuty vs Duca

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Highlights
  • Push notification alerts with custom sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View incident details and resolution timelines
  • Manage on-call schedules and team overrides
  • Create new incidents and loop in responders
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

Duca

This app offers clear, step-by-step guidance for any technology-related question. It simplifies complex tech tasks, from social media to device troubleshooting, making technology accessible for everyone.

Highlights
  • Step-by-step tech support
  • Guides for various platforms
  • Troubleshooting assistance
  • Simplifies technology use
  • User-friendly interface
Features
Read full description

Duca is the personal tech guide you've always needed, providing clear, step-by-step support for any question you have. Whether you’re figuring out Facebook, navigating iOS, troubleshooting a website, or resetting your TV, Duca is here to make it easy. With a mission to help everyone confidently use and adapt to technology, Duca turns tech frustrations into simple, approachable solutions. We’re ready to guide you through every tap, click, and setting change to ensure technology works for you.

Screenshots

PagerDuty4 screens
Duca4 screens

Verdict

The call

PagerDuty and Duca both sit at 4.8 stars, but that hides the real split: 100% of Duca's written reviews are positive against 25% of PagerDuty's. Duca also leads on monetization model (free vs ad-supported) and update cadence (every 3 days vs weekly). PagerDuty's advantage is ratings volume (5.2K vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Duca holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 25% of PagerDuty's written reviews are positive against 100% of Duca's.

UpkeepUpdate frequency

PagerDuty ships an update weekly, Duca every 3 days. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

Scorecard5 real differences · 5 level
PagerDuty versus Duca: the parameters behind the verdict, then further details
ParameterPagerDutyDuca
PriceFreeFree
Rating4.8 (5.2K ratings)5.0 (1 ratings) — better
Positive reviews24.7% of reviews100.0% of reviews — better
Number of ratings5.2K — better1
Update frequencyWeeklyEvery 3 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.013.4 — better
Further details — not scored
Size79 MB59 MB
Age rating4+4+
DeveloperPagerDuty Inc.Andrew Duca

Customer experience

PagerDuty

All ratings5,239 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

Duca

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

Duca

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PagerDuty

No in-app purchases

None

Duca

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is Duca free?
Duca is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or Duca?
Duca is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Duca averages 5.0 from 1 ratings.
Do PagerDuty or Duca have ads?
Neither PagerDuty nor Duca shows ads.
Which is updated more often, PagerDuty or Duca?
PagerDuty ships an update weekly, and Duca every 3 days. Most recently, PagerDuty was updated on November 1, 2026 and Duca on October 30, 2026.

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