Comparison

PerfectServe Clinical Collab vs CipherRounds

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PerfectServe Clinical Collab

A HIPAA-compliant platform for secure healthcare communications. It offers real-time texting, voice messaging, on-call scheduling, and EMR integration for seamless clinical collaboration.

Highlights
  • HIPAA compliant texting
  • On-call scheduling
  • EMR integration
  • Real-time voice and text communication
  • Pager replacement
  • Nurse mobility integration
Features
Read full description

PerfectServe Clinical Collaboration is an enterprise cloud-based communications platform built specifically for healthcare. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement, on-call schedules, and clinical integration with the EMR all on one easy to use platform. Note: You must have an account enabled on PerfectServe Clinical Collaboration before you can use this application. Main functions of our offering include: • Communications: Our mobile applications allow for real-time texting and voice communication between clinicians. Multimedia messaging with photos, voice, and attachments are supported as are the ability to record and deliver voicemails when clinicians are busy with patients. • Reliable Messaging: PerfectServe Clinical Collaboration provides a persistent and reliable messaging layer that is able to deliver time sensitive messages to users on a multitude of delivery channels. PerfectServe Clinical Collaboration detects when a user’s device has data connectivity issues, and routes the message accordingly based on a user’s network conditions and availability. • Directory Integration: PerfectServe Clinical Collaboration is seamlessly deployed and managed through the organizations existing Microsoft Active Directory Infrastructure. • Call Center Integration: The ability to send messages from the existing call center software and systems allows for rapid deployment with minimal disruption to existing call center workflow. • On Call Scheduling: PerfectServe Clinical Collaboration has the leading on-call scheduling platform, including escalations, shared schedules, round-robin load balancing based on provider load, and more. In addition, we are the only communications platform that provides real-time integration with Amion, QGenda, Tangiers, as well as home grown and legacy scheduling platforms. • Phone System Integration: PerfectServe Clinical Collaboration integrates with both SIP based and legacy (non SIP based) hospital phone platforms. We are the only communications provider that is able to support a transition strategy from legacy circuit switch PBX systems to the SIP domain. Make and receive calls on your iOS device using VoIP as an extension of the hospital phone platform. • Clinical Integration: PerfectServe Clinical Collaboration provides Patient Centric Messaging – the ability to track all messages against a patient and have two-way synchronization with the EMR. • Nurse Mobility: Existing nurse call systems can be mobilized for nurses through integration with room alarms as well as patient assignments.

About

CipherRounds

This application streamlines healthcare rounding processes for various staff roles, offering detailed reporting and analytics. It enhances visibility, transparency, and accountability within healthcare organizations, empowering staff to improve patient outcomes and experiences.

Highlights
  • Intuitive rounding interface
  • Multiple rounding programs (executive, nurse, staff, safety)
  • Comprehensive reporting suite
  • Advanced analytics
  • Patient engagement platform integration
  • Outcome and experience improvement tools
Features
Read full description

CipherRounds is a sleek, intuitive rounding application for healthcare systems that plugs directly into CipherHealth's patient engagement platform. Choose different programs for executive, nurse, staff and safety rounding. With a full reporting and analytics suite, CipherRounds brings unparalleled visibility, transparency, and accountability to healthcare organizations. Staff have the ability to efficiently improve outcomes and experience with the swipe of a finger and the press of a button. How beautiful is that?

Screenshots

PerfectServe Clinical Collab4 screens
CipherRounds3 screens

Verdict

The call

The clearest difference is rating: CipherRounds at 4.1 against PerfectServe Clinical Collab's 2.1. CipherRounds also leads on review sentiment (50% vs 11%). PerfectServe Clinical Collab's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (91 vs 14). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CipherRounds holds the better App Store score, 4.1 against 2.1. That said, the two scores are not equally well evidenced: PerfectServe Clinical Collab has 91 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 11% of PerfectServe Clinical Collab's written reviews are positive against 50% of CipherRounds's.

UpkeepUpdate frequency

PerfectServe Clinical Collab ships an update every 3 weeks, CipherRounds every 2 months. The most recent releases landed on September 24, 2026 and September 19, 2026 respectively.

Scorecard4 real differences · 6 level
PerfectServe Clinical Collab versus CipherRounds: the parameters behind the verdict, then further details
ParameterPerfectServe Clinical CollabCipherRounds
PriceFreeFree
Rating2.1 (91 ratings)4.1 (14 ratings) — better
Positive reviews10.8% of reviews50.0% of reviews — better
Number of ratings91 — better14
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.0 — better17.6
Further details — not scored
Size98 MB62 MB
Age rating4+4+
DeveloperSmartPager SystemsCipherhealth Inc.

Customer experience

PerfectServe Clinical Collab

All ratings91 ratings
Positive24.2%
Neutral4.4%
Negative71.4%
Written reviews65 reviews
Positive10.8%
Neutral4.6%
Negative84.6%

CipherRounds

All ratings14 ratings
Positive71.4%
Neutral14.3%
Negative14.3%
Written reviews14 reviews
Positive50.0%
Neutral7.1%
Negative42.9%

In-app purchases

None

PerfectServe Clinical Collab

No in-app purchases

None

CipherRounds

No in-app purchases

Questions

Is PerfectServe Clinical Collab free?
PerfectServe Clinical Collab is free to download, with no in-app purchases.
Is CipherRounds free?
CipherRounds is free to download, with no in-app purchases.
Which has better reviews, PerfectServe Clinical Collab or CipherRounds?
CipherRounds is rated higher. PerfectServe Clinical Collab averages 2.1 out of 5 from 91 ratings, while CipherRounds averages 4.1 from 14 ratings.
Do PerfectServe Clinical Collab or CipherRounds have ads?
Neither PerfectServe Clinical Collab nor CipherRounds shows ads.
Which is updated more often, PerfectServe Clinical Collab or CipherRounds?
PerfectServe Clinical Collab ships an update every 3 weeks, and CipherRounds every 2 months. Most recently, PerfectServe Clinical Collab was updated on September 24, 2026 and CipherRounds on September 19, 2026.

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