VirtualPBX Softphone vs Cloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VirtualPBX Softphone
Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.
- VoIP calling over data connection
- Company Caller ID
- Call recording
- Voicemail to email
- Real-time call logs
- Custom greetings and hold music
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The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.
Cloud
Enhance your business communication with high-quality video calls and improved voice modulation during Bluetooth connections. This update focuses on a smoother user experience and bug fixes for better interaction.
- High-quality video calls
- Improved voice modulation
- Bluetooth connectivity optimization
- Bug fixes
- Enhanced user interaction
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What's New:- You will get a better user interaction. Which takes a few seconds to understand the features. Check out a new update which makes your interaction awesome:- Cloud PBX 1. Video call with better Quality 2. Better Voice Modulation During Bluetooth connectivity. 3. Few bug fixed.
Screenshots
Verdict
The clearest difference is rating: VirtualPBX Softphone at 4.4 against Cloud's 4.0. VirtualPBX Softphone also leads on ratings volume (329 vs 4). Cloud's advantage is review sentiment (71% vs 47%) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VirtualPBX Softphone holds the better App Store score, 4.4 against 4.0. That said, the two scores are not equally well evidenced: VirtualPBX Softphone has 329 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 47% of VirtualPBX Softphone's written reviews are positive against 71% of Cloud's, so the app with the better star average is not the one people write more warmly about.
VirtualPBX Softphone ships an update every 6 months, Cloud every 2 months. The most recent releases landed on October 14, 2026 and October 2, 2026 respectively.
| Parameter | VirtualPBX Softphone | Cloud |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (329 ratings) — better | 4.0 (4 ratings) |
| Positive reviews | 46.7% of reviews | 71.4% of reviews — better |
| Number of ratings | 329 — better | 4 |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | Virtual PBX | World Phone Internet Services Private Limited |
Customer experience
VirtualPBX Softphone
Cloud
In-app purchases
VirtualPBX Softphone
No in-app purchases
Cloud
No in-app purchases
Questions
Is VirtualPBX Softphone free?
Is Cloud free?
Which has better reviews, VirtualPBX Softphone or Cloud?
Do VirtualPBX Softphone or Cloud have ads?
Which is updated more often, VirtualPBX Softphone or Cloud?
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