Comparison

VirtualPBX Softphone vs 123NET Softphone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
Read full description

The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

123NET Softphone

This mobile application allows 123NET customers to use their Hosted IP PBX service from anywhere. It integrates with your existing desk phone service, enabling calls and communication on the go. Requires an active 123NET account and specific service purchases.

Highlights
  • Hosted IP PBX integration
  • Mobile desk phone functionality
  • Seamless call management
  • Remote communication
  • Business VoIP solution
Features
Read full description

The 123NET Softphone is a mobile phone application intended for use by 123NET customers to integrate seamlessly with their Hosted IP PBX service, allowing them to utilize their desk phone from anywhere. In order to use this application you must: 1. Have an account with 123NET. 2. Have Hosted IP PBX services with 123NET. 3. Purchased Softphone Seats with 123NET Hosted IP PBX Services. Once downloaded, you will need to contact your Systems Administrator, or the 123NET NOC at 888-440-0123 for assistance with creating an account and logging in.

Screenshots

VirtualPBX Softphone4 screens
123NET Softphone4 screens

Verdict

The call

The clearest difference is ratings volume: VirtualPBX Softphone at 329 against 123NET Softphone's 91. On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for VirtualPBX Softphone against 4.3 for 123NET Softphone. Both are backed by a comparable volume of ratings — 329 and 91 respectively.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, 123NET Softphone every 10 months. The most recent releases landed on September 26, 2026 and September 10, 2026 respectively.

Scorecard1 real difference · 9 level
VirtualPBX Softphone versus 123NET Softphone: the parameters behind the verdict, then further details
ParameterVirtualPBX Softphone123NET Softphone
PriceFreeFree
Rating4.4 (329 ratings) — better4.3 (91 ratings)
Positive reviews50.0% of reviews—
Number of ratings329 — better91
Update frequencyEvery 6 months — betterEvery 10 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size101 MB114 MB
Age rating4+4+
DeveloperVirtual PBX123.Net, Inc.

Customer experience

VirtualPBX Softphone

All ratings304 ratings
Positive84.5%
Neutral5.9%
Negative9.5%
Written reviews14 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

123NET Softphone

All ratings89 ratings
Positive80.9%
Neutral7.9%
Negative11.2%

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

123NET Softphone

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is 123NET Softphone free?
123NET Softphone is free to download, with no in-app purchases.
Which has better reviews, VirtualPBX Softphone or 123NET Softphone?
VirtualPBX Softphone is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 329 ratings, while 123NET Softphone averages 4.3 from 91 ratings.
Do VirtualPBX Softphone or 123NET Softphone have ads?
Neither VirtualPBX Softphone nor 123NET Softphone shows ads.
Which is updated more often, VirtualPBX Softphone or 123NET Softphone?
VirtualPBX Softphone ships an update every 6 months, and 123NET Softphone every 10 months. Most recently, VirtualPBX Softphone was updated on September 26, 2026 and 123NET Softphone on September 10, 2026.

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