Comparison

Xactimate vs Symbility Mobile Claims

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xactimate

Create comprehensive property damage estimates directly on your mobile device. This app integrates seamlessly with online and desktop versions, allowing professionals to build estimates from start to finish in the field.

Highlights
  • Build estimates on iOS device
  • Seamless cross-platform integration
  • Field estimating
  • Integrates with Xactware products
  • Online and desktop sync
Read full description

Xactimate Mobile is the first fully realized mobile estimating app for professionals in the field. Build complete estimates from start to finish directly on your iOS device with seamless integration across Xactimate's online and desktop platforms and the Xactware family of products. *Some features, such as generating reports or downloading price lists, require internet or 4G access. For customer support, visit the eService center.

About

Symbility Mobile Claims

This app helps field adjusters and contractors quickly generate on-site estimates for claims. It allows for capturing photos, creating detailed plans, and using live cost data, with real-time synchronization and offline capabilities.

Highlights
  • Rapid loss site estimate generation
  • Capture photographs
  • Create floor, roof, and exterior plans
  • Use live cost details
  • Real-time data synchronization
  • Offline use
Features
Read full description

Symbility Mobile Claims is a mobile field estimating solution enhancing adjuster and third-party contractor productivity. Mobile Claims allows field staff to capture claims information to quickly and easily generate on-site estimates. Symbility Mobile Claims provides: - rapid loss site estimate generation - ability to capture photographs, add journal entries, create complete floor plans, roofs plans & exterior plans, use live cost details and components, and more - real-time data synchronization with Symbility Claims Connect - offline use when no Internet connection is available

Screenshots

Xactimate4 screens
Symbility Mobile Claims4 screens

Verdict

The call

The clearest difference is rating: Xactimate at 4.6 against Symbility Mobile Claims's 2.1. Xactimate also leads on review sentiment (50% vs 8%) and update cadence (fortnightly vs every 3 months). Symbility Mobile Claims's advantage is iOS requirement (13.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Xactimate holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Xactimate has 8.2K ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 50% of Xactimate's written reviews are positive against 8% of Symbility Mobile Claims's.

UpkeepUpdate frequency

Xactimate ships an update fortnightly, Symbility Mobile Claims every 3 months. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
Xactimate versus Symbility Mobile Claims: the parameters behind the verdict, then further details
ParameterXactimateSymbility Mobile Claims
PriceFreeFree
Rating4.6 (8.2K ratings) — better2.1 (16 ratings)
Positive reviews49.6% of reviews — better7.7% of reviews
Number of ratings8.2K — better16
Update frequencyFortnightly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.013.0 — better
Further details — not scored
Size380 MB48 MB
Age rating4+9+
DeveloperXactware Solutions, Inc.Symbility Solutions Inc.

Customer experience

Xactimate

All ratings8,247 ratings
Positive90.6%
Neutral3.7%
Negative5.7%
Written reviews127 reviews
Positive49.6%
Neutral10.2%
Negative40.2%

Symbility Mobile Claims

All ratings16 ratings
Positive18.8%
Neutral6.3%
Negative75.0%
Written reviews13 reviews
Positive7.7%
Neutral15.4%
Negative76.9%

Bugs and requests

Xactimate

Reported bugs

5 issues
  • Login issues
  • Sketch mode problems
  • Measurement inaccuracies
  • Compatibility issues with newer devices
  • Data loss when using the app

Requested features

6 requests
  • Add PDF export option
  • Improve photo management
  • Enhance sketching tools
  • Integrate desktop and mobile versions
  • Add keyboard shortcuts
Show 1 more
  • Develop a Mac desktop version

Symbility Mobile Claims

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Xactimate

No in-app purchases

None

Symbility Mobile Claims

No in-app purchases

Questions

Is Xactimate free?
Xactimate is free to download, with no in-app purchases.
Is Symbility Mobile Claims free?
Symbility Mobile Claims is free to download, with no in-app purchases.
Which has better reviews, Xactimate or Symbility Mobile Claims?
Xactimate is rated higher. Xactimate averages 4.6 out of 5 from 8.2K ratings, while Symbility Mobile Claims averages 2.1 from 16 ratings.
Do Xactimate or Symbility Mobile Claims have ads?
Neither Xactimate nor Symbility Mobile Claims shows ads.
Which is updated more often, Xactimate or Symbility Mobile Claims?
Xactimate ships an update fortnightly, and Symbility Mobile Claims every 3 months. Most recently, Xactimate was updated on September 24, 2026 and Symbility Mobile Claims on September 23, 2026.

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