Comparison

Matrix Mobile Service vs MaintainX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Matrix Mobile Service

This service empowers technicians with mobile efficiency to manage customer accounts and tickets onsite. It offers complete inventory management, troubleshooting capabilities, and integrated invoicing with signature capture and payment collection.

Highlights
  • Onsite ticket management
  • Complete inventory management
  • Maintenance and troubleshooting
  • Signature capture
  • Payment collection
  • Invoice creation and sending
Features
Read full description

Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite. Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.

About

MaintainX

This app provides a comprehensive solution for maintenance management and work order tracking, designed for field technicians and managers. It simplifies task assignment, asset information access via QR codes, and safety inspections, while also offering inventory management capabilities.

Highlights
  • Work order creation, assignment, and tracking
  • Mobile work order completion with photos and voice notes
  • Offline mode for technicians
  • QR code asset scanning for instant information
  • Streamlined safety inspections
  • Inventory and asset management
  • ERP system integration
Features
Read full description

Intelligent maintenance and asset management that increases equipment uptime, reduces maintenance and parts costs, and improves frontline productivity. Used by 14,000+ customers and downloaded over 1 million times, MaintainX is built for the people who keep physical operations running: maintenance managers, technicians, and operators across asset-intensive industries. What you get with MaintainX: - One platform for maintenance, repair, and operations. Manage work orders, assets, parts, and purchase orders in one place, with real-time insights that flag problems before they cause or extend downtime. - A mobile app for the field. Schedule and track work from anywhere. Scan a QR code to get an asset’s maintenance history, open work orders, and safety protocols. Let technicians take photos, record voice notes, and keep working even offline. - Streamlined checklists and safety inspections. Every inspection is time-stamped and logged automatically. Step-by-step procedures make sure work is completed the same way, every time. - Spare parts management and mobile purchase orders. View parts inventory across every site, get low stock alerts, and send purchase orders out with just a few taps. - Less admin, more wrench time. MaintainX AI turns your manuals, past work orders, and photos into searchable data. Technicians get real-time troubleshooting help, procedure guidance, and voice-based reporting on work orders. Companies using MaintainX as their CMMS have found: 32% reduction in unplanned downtime 49% improvement in on-time inspections 34% reduction in parts inventory costs Paper forms, excel sheets, and clunky software cost you time and money that you don't have. Try MaintainX for free today.

Screenshots

Matrix Mobile Service4 screens
MaintainX4 screens

Verdict

The call

The clearest difference is review sentiment: MaintainX at 92% against Matrix Mobile Service's 0%. MaintainX also leads on rating (4.9 vs 1.6) and ratings volume (5.9K vs 7). Matrix Mobile Service's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (10.0 vs 16.4). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MaintainX holds the better App Store score, 4.9 against 1.6. That said, the two scores are not equally well evidenced: MaintainX has 5.9K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of Matrix Mobile Service's written reviews are positive against 92% of MaintainX's.

UpkeepUpdate frequency

Matrix Mobile Service ships an update monthly, MaintainX weekly. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.

Scorecard6 real differences · 4 level
Matrix Mobile Service versus MaintainX: the parameters behind the verdict, then further details
ParameterMatrix Mobile ServiceMaintainX
PriceFreeFree
Rating1.6 (7 ratings)4.9 (5.9K ratings) — better
Positive reviews0.0% of reviews92.1% of reviews — better
Number of ratings75.9K — better
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS10.0 — better16.4
Further details — not scored
Size19 MB139 MB
Age rating4+4+
DeveloperDice CorporationMAINTAINX INC.

Customer experience

Matrix Mobile Service

All ratings7 ratings
Positive14.3%
Neutral0.0%
Negative85.7%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

MaintainX

All ratings5,831 ratings
Positive98.0%
Neutral0.8%
Negative1.2%
Written reviews266 reviews
Positive92.1%
Neutral0.8%
Negative7.1%

Bugs and requests

Matrix Mobile Service

Not enough reviews yet to summarise bugs or requests.

MaintainX

Reported bugs

4 issues
  • Crashes or freezes on certain devices
  • Inconsistent performance across mobile and desktop
  • Issues with photo/attachment uploads and syncing
  • Glitches in work order status updates

Requested features

6 requests
  • Dark mode option
  • Improved barcode scanning and inventory management
  • Integration with accounting/ERP systems
  • Enhanced reporting and analytics capabilities
  • Customizable work order templates
Show 1 more
  • Ability to share work orders with team members

In-app purchases

None

Matrix Mobile Service

No in-app purchases

None

MaintainX

No in-app purchases

Questions

Is Matrix Mobile Service free?
Matrix Mobile Service is free to download, with no in-app purchases.
Is MaintainX free?
MaintainX is free to download, with no in-app purchases.
Which has better reviews, Matrix Mobile Service or MaintainX?
MaintainX is rated higher. Matrix Mobile Service averages 1.6 out of 5 from 7 ratings, while MaintainX averages 4.9 from 5.9K ratings.
Do Matrix Mobile Service or MaintainX have ads?
Neither Matrix Mobile Service nor MaintainX shows ads.
Which is updated more often, Matrix Mobile Service or MaintainX?
Matrix Mobile Service ships an update monthly, and MaintainX weekly. Most recently, Matrix Mobile Service was updated on October 23, 2026 and MaintainX on October 25, 2026.

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