Matrix Mobile Service vs MaintainX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Matrix Mobile Service
This service empowers technicians with mobile efficiency to manage customer accounts and tickets onsite. It offers complete inventory management, troubleshooting capabilities, and integrated invoicing with signature capture and payment collection.
- Onsite ticket management
- Complete inventory management
- Maintenance and troubleshooting
- Signature capture
- Payment collection
- Invoice creation and sending
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Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite. Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.
MaintainX
This app provides a comprehensive solution for maintenance management and work order tracking, designed for field technicians and managers. It simplifies task assignment, asset information access via QR codes, and safety inspections, while also offering inventory management capabilities.
- Work order creation, assignment, and tracking
- Mobile work order completion with photos and voice notes
- Offline mode for technicians
- QR code asset scanning for instant information
- Streamlined safety inspections
- Inventory and asset management
- ERP system integration
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Intelligent maintenance and asset management that increases equipment uptime, reduces maintenance and parts costs, and improves frontline productivity. Used by 14,000+ customers and downloaded over 1 million times, MaintainX is built for the people who keep physical operations running: maintenance managers, technicians, and operators across asset-intensive industries. What you get with MaintainX: - One platform for maintenance, repair, and operations. Manage work orders, assets, parts, and purchase orders in one place, with real-time insights that flag problems before they cause or extend downtime. - A mobile app for the field. Schedule and track work from anywhere. Scan a QR code to get an asset’s maintenance history, open work orders, and safety protocols. Let technicians take photos, record voice notes, and keep working even offline. - Streamlined checklists and safety inspections. Every inspection is time-stamped and logged automatically. Step-by-step procedures make sure work is completed the same way, every time. - Spare parts management and mobile purchase orders. View parts inventory across every site, get low stock alerts, and send purchase orders out with just a few taps. - Less admin, more wrench time. MaintainX AI turns your manuals, past work orders, and photos into searchable data. Technicians get real-time troubleshooting help, procedure guidance, and voice-based reporting on work orders. Companies using MaintainX as their CMMS have found: 32% reduction in unplanned downtime 49% improvement in on-time inspections 34% reduction in parts inventory costs Paper forms, excel sheets, and clunky software cost you time and money that you don't have. Try MaintainX for free today.
Screenshots
Verdict
The clearest difference is review sentiment: MaintainX at 92% against Matrix Mobile Service's 0%. MaintainX also leads on rating (4.9 vs 1.6) and ratings volume (5.9K vs 7). Matrix Mobile Service's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (10.0 vs 16.4). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MaintainX holds the better App Store score, 4.9 against 1.6. That said, the two scores are not equally well evidenced: MaintainX has 5.9K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of Matrix Mobile Service's written reviews are positive against 92% of MaintainX's.
Matrix Mobile Service ships an update monthly, MaintainX weekly. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.
| Parameter | Matrix Mobile Service | MaintainX |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (7 ratings) | 4.9 (5.9K ratings) — better |
| Positive reviews | 0.0% of reviews | 92.1% of reviews — better |
| Number of ratings | 7 | 5.9K — better |
| Update frequency | Monthly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 10.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 19 MB | 139 MB |
| Age rating | 4+ | 4+ |
| Developer | Dice Corporation | MAINTAINX INC. |
Customer experience
Matrix Mobile Service
MaintainX
Bugs and requests
Matrix Mobile Service
Not enough reviews yet to summarise bugs or requests.
MaintainX
Reported bugs
4 issues- Crashes or freezes on certain devices
- Inconsistent performance across mobile and desktop
- Issues with photo/attachment uploads and syncing
- Glitches in work order status updates
Requested features
6 requests- Dark mode option
- Improved barcode scanning and inventory management
- Integration with accounting/ERP systems
- Enhanced reporting and analytics capabilities
- Customizable work order templates
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- Ability to share work orders with team members
In-app purchases
Matrix Mobile Service
No in-app purchases
MaintainX
No in-app purchases
Questions
Is Matrix Mobile Service free?
Is MaintainX free?
Which has better reviews, Matrix Mobile Service or MaintainX?
Do Matrix Mobile Service or MaintainX have ads?
Which is updated more often, Matrix Mobile Service or MaintainX?
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