ServiceDesk Plus MSP vs iVisionMT ESS

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc. * View, create, edit and delete requests. * Perform actions (pick up, assign, close, reply) for requests. * Work log, notes and resolutions can be added/modified for each request.

EmaxIT iVisionMT ESS app let you manage your daily attendance details. * Dashboard gives you quick visibility of your attendance. * View your upcoming shifts. * Clock-in using Geo Punch from within predefined geographical zones. * Apply for leaves, excuses and manual adjustments if your workplace has it enabled. * View the status of your submitted requests. * View your daily attendance. * View your IN/OUT transactions and any missed punch. About EmaxIT iVisionMT EmaxIT iVisionMT is the world's #1 for enterprise workforce management. We only build workforce management and we have a very good time doing it. Our vision is to build a product that allows businesses to build truly productive workforce, so they can ultimately grow their business and smartly utilize their workforce. This app provided fully free with no in-purchase or any hidden cost What's New - You can now clock-in using Geo Punch. - Location accuracy have been improved - Fix some minor bugs. - Visual and performance improvements.