MICROS inMotion vs Qualtrics XM

Oracle MICROS InMotion is a revolutionary app that provides restaurant operators with quick and easy access to real-time business analytics, anywhere and anytime. For single or multiple properties, view live graphs of today’s key performance indicators such as sales, labor cost, discounts, check count and ticket time. A built in forecasting engine allows for an overlay of both same day last week and last year comparisons, as well as a projected forecast for today and the trend for the next two weeks. Receive alerts and push notifications when key indicators fall outside normal ranges, or when critical problems occur, such as credit cards failing to settle. Manage your labor by viewing and ranking employee performance on all key factors, and be warned when an employee approaches or enters overtime. View a breakdown of checks by tender or discount type, including full check-level detail. The Check Lookup feature lets you retrieve individual guest checks by location, date or amount – and email a copy of the check instantly, right from your device!

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/