Comparison

AcuraLink vs Lexus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AcuraLink

Connect with your vehicle remotely through cloud-based technology. Check your car's status, schedule maintenance, and access advanced features for convenience. Ensure your vehicle is compatible to unlock its full potential.

Highlights
  • View vehicle status (fuel, range, doors)
  • Remote cabin preconditioning
  • Locate vehicle with lights/horn
  • Recall and maintenance alerts
  • Schedule service appointments
Features
Read full description

AcuraLink* moves beyond the car, as cloud-based technologies enable you to connect with your vehicle. Stay connected by checking vehicle status, scheduling service with ease, and accessing a suite of advanced remote features designed for your convenience. Check your vehicle compatibility: https://mygarage.honda.com/s/acuralink-product-compatibility The AcuraLink app provides some of the following and more: View Vehicle’s Status • Fuel level • Remaining range • Door, trunk, and hood status Remote Commands • Precondition your vehicle’s cabin ahead of time • Locate your vehicle with lights or horn • Find where your vehicle is parked Service and Safety • Receive recall notifications • Receive maintenance alerts • Schedule service appointments *Available AcuraLink features may differ depending on the model, model year and country. Check to make sure your vehicle is compatible. AcuraLink subscription package may be required.

About

Lexus

Manage your Lexus vehicle remotely with this app. Start your engine, lock doors, schedule service, and access navigation and roadside assistance. Stay connected to your car for convenience and peace of mind.

Highlights
  • Remote engine start/stop
  • Remote door lock/unlock
  • Service scheduling and health tracking
  • Cloud-based navigation
  • Roadside assistance support
  • Digital owner's manuals
Features
Currently charting
Read full description

Stay Connected. Stay in Control. With the Lexus App. The Lexus app makes it easy to manage your vehicle anytime, anywhere. Designed for convenience, safety, and peace of mind, the app lets you stay connected to your Lexus like never before. Key Lexus Interface Features (1): Remote Connect – Start or stop your engine, and lock or unlock your doors, among other features, including Digital Key (2) and Last Parked Location Service Connect and Maintenance Made Simple – Schedule service with your Lexus Dealer and track your vehicle’s health Drive Connect – Map your route using Cloud navigation, Live agent support via Destination Assist, and Voice commands like “Hey Lexus. Take me home” will help you get where you want to be Safety Connect includes Roadside Assistance Support - press the SOS button inside your Lexus for enhanced roadside assistance. The “Assist 24/7” button on the dashboard allows you to get roadside assistance support by phone (2) Owner Resources – Access your vehicle’s owner’s manual and warranty guides Log in or create an account and enroll in your included trials (3) to explore the Connected Services (1) available on select Lexus models (2). Experience smarter, more connected driving, available through the Lexus app. (1) Lexus Interface Services vary by vehicle and are subject to change at any time without notice. Services depend on 4G network availability, a cellular connection and GPS signal. Without anyone or more of these things, operability may be limited or precluded, including access to response center and emergency support. Further, if and when 4G network changes or is discontinued, or the underlying technology required to support service becomes obsolete, then the Lexus Interface Services will not work, and Lexus will need to discontinue impacted services. Services require account registration through the Lexus app and acceptance of the Lexus Interface Terms of Use: For the U.S., Hawaii and Puerto Rico: https://www.lexus.com/privacyvts/images/doc/Lexus%20-%20Connected%20Services%20Terms%20of%20Use.pdf. Data charges may apply. For Lexus Interface Services’ vehicle-generated data collection, use, sharing and retention practices and agreements, see Your Privacy Rights | Lexus.com For México: Privacy Notice: https://www.lexus.mx/connected-services?link[aviso_de_privacidad_ENG][SHOW_PAGE]=true Terms & Conditions: https://www.lexus.mx/connected-services?link[terminos_y_condiciones_ENG][SHOW_PAGE]=true (2) Available services vary by vehicle, subscription type, region, and select markets. (3) All trials begin on original purchase or lease date of new vehicle, with the exception of Wi-Fi for which trial begins at time of activation. Paid subscription required after trial (if applicable).

Screenshots

AcuraLink4 screens
Lexus4 screens

Verdict

The call

The clearest difference is review sentiment: Lexus at 45% against AcuraLink's 9%. Lexus also leads on rating (4.9 vs 4.6) and chart position (#162 vs unranked). AcuraLink's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lexus holds the better App Store score, 4.9 against 4.6. That said, the two scores are not equally well evidenced: Lexus has 310K ratings behind it against 55K, so its average is the more settled of the two. Written reviews point the same way: 9% of AcuraLink's written reviews are positive against 45% of Lexus's.

UpkeepUpdate frequency

AcuraLink ships an update fortnightly, Lexus monthly. Both last shipped on September 25, 2026.

Scorecard5 real differences · 6 level
AcuraLink versus Lexus: the parameters behind the verdict, then further details
ParameterAcuraLinkLexus
PriceFreeFree
Rating4.6 (55K ratings)4.9 (310K ratings) — better
Positive reviews8.8% of reviews44.8% of reviews — better
Number of ratings55K310K — better
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#162 — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, Apple Watch
Requires iOS16.6 — better17.0
Further details — not scored
Size225 MB732 MB
Age rating4+4+
DeveloperAcuraLexus, a Division of Toyota Motor Sales, U.S.A., Inc.

Customer experience

AcuraLink

All ratings55,206 ratings
Positive89.5%
Neutral3.1%
Negative7.3%
Written reviews1,166 reviews
Positive8.8%
Neutral11.1%
Negative80.1%

Lexus

All ratings310,490 ratings
Positive97.2%
Neutral1.4%
Negative1.3%
Written reviews1,834 reviews
Positive44.8%
Neutral12.4%
Negative42.8%

User reviews

AcuraLink

From 55K App Store ratings

What we love

  • 🚀 Fast remote commands
  • 📊 Useful vehicle status information
  • 🔒 Security features

Room to improve

  • 🐛 Frequent app glitches and bugs
  • ⏱️ Slow response times for remote commands
  • 💰 Expensive subscription fees
  • 🤖 Unreliable connectivity and coverage
  • 🚫 Lack of key features like remote window/sunroof control

Lexus

From 310K App Store ratings

What we love

  • 👍 Great EV
  • 👍 Helpful app features
  • 👍 Wonderful car for senior woman
  • 👍 Happy with new Lexus and app
  • 👍 App finally working

Room to improve

  • 🐛 Hard to purchase EV
  • 🐛 Needs work
  • 🐛 Slow to activate features
  • 🐛 Unintuitive layout
  • 🐛 Useless features

Bugs and requests

AcuraLink

Reported bugs

4 issues
  • App unable to connect to vehicle
  • Inaccurate mileage and fuel range reporting
  • Remote start/unlock commands failing
  • App crashing or freezing

Requested features

5 requests
  • Remote window/sunroof control
  • Ability to use phone as a key
  • Apple Watch app integration
  • Customizable app dashboard
  • Improved vehicle health monitoring

Lexus

Reported bugs

6 issues
  • App logging out frequently
  • Remote start and unlock features not working consistently
  • Vehicle status information not updating accurately
  • App crashing or freezing
  • Connectivity issues between app and vehicle
Show 1 more
  • Incompatibility with older vehicles

Requested features

8 requests
  • Allow setting temperature through app
  • Ability to control climate, windows, moonroof through app
  • Integrate with Apple Wallet for digital key
  • Add more customization options
  • Improve app responsiveness and reliability
Show 3 more
  • Provide better notifications and alerts
  • Integrate with Apple Widgets
  • Allow remote control of more vehicle functions

In-app purchases

None

AcuraLink

No in-app purchases

None

Lexus

No in-app purchases

Questions

Is AcuraLink free?
AcuraLink is free to download, with no in-app purchases.
Is Lexus free?
Lexus is free to download, with no in-app purchases.
Which has better reviews, AcuraLink or Lexus?
Lexus is rated higher. AcuraLink averages 4.6 out of 5 from 55K ratings, while Lexus averages 4.9 from 310K ratings.
Do AcuraLink or Lexus have ads?
Neither AcuraLink nor Lexus shows ads.
Which is updated more often, AcuraLink or Lexus?
AcuraLink ships an update fortnightly, and Lexus monthly. Most recently, AcuraLink was updated on September 25, 2026 and Lexus on September 25, 2026.

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