No remote options after update.
No remote options after update.
App is useless
The app had some value prior to the recent updates, but now shows nothing of use. Only a link to subscribe. Appears to be a tactic. Disappointed in Acura.
Pointless
App so I can have the opportunity to pay acura to use my garage door opener???
👎
NEVER WORKS
It’s ok
Please STOP auto opening the app every time we connect the phone to the car!!!
Needs a lot of work
This app is awful. It takes too long to send the start message to my car. 1/2 the time it the car doesn’t start or I’ve made it to the car right before it starts. The alarm feature which I rarely use also doesn’t work well. I’ve had my car for 3 years and haven’t seen any improvement in this app
Remote start not working
The app still is not functioning properly, i cannot adjust my settings to heat up my seats and is stuck trying to contact
Works well when you can get to your car
I travel a lot and at times for extended periods. It seems like this app only allows a few remote starts before it no longer works until you manually start it again. Defeats the purpose when you can’t get to your car and it’s cold where you left it and want to warm it up every once in a while.
App opens
Everyone on get into the vehicle and start it the app opens up. No idea why.
Garbage. Doesn’t work when you need it.
I have a garage so I never really need to remote start, but the two times I did want to use it were when my car sat cooking in an airport parking lot for two weeks. Wouldn’t it have been nice if the remote start worked for those times!!! Totally worthless if it doesn’t work when you need it. Will not be paying for the subscription once the trial runs out.
Came back to update this in December 2025 to say they haven’t done anything to make the app function consistently.
Do NOT pay for this subscription, you will regret it when it never works.
2026 update: if you paid money for this app and are having trouble getting a full refund because you found out it is a scam, contact the better business bureau and/or your local representatives. They can help with cases of fraud at such a large scale as Acura is committing with this app.
10/2026 update: why are you doing updates during key times. I don’t care if it’s convenient for you to do it at 10pm… do it at 2-3am when no one is actually trying to use the app
Came back to update this in December 2025 to say they haven’t done anything to make the app function consistently.
Do NOT pay for this subscription, you will regret it when it never works.
2026 update: if you paid money for this app and are having trouble getting a full refund because you found out it is a scam, contact the better business bureau and/or your local representatives. They can help with cases of fraud at such a large scale as Acura is committing with this app.
10/2026 update: why are you doing updates during key times. I don’t care if it’s convenient for you to do it at 10pm… do it at 2-3am when no one is actually trying to use the app
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Inconsistency
Sometimes it works sometimes it doesn’t. How do I pay annually for an application that isn’t reliable? Does anyone reimburse or compensate for the many times it is inoperable? Extremely disappointed customer.
Doesn’t work
Despite subscription fails 72% of the time
Not that great
Only works sometimes, slow, and they are constantly updating the app but nothing is actually better
Stopped working
Yesterday the app stopped working. I can’t access any remote features. Can’t start the car, can’t see anything related to car.
this app sucks
such a great app for remote starting your car. except for when the app doesnt update, even after leaving it open in background, and you want to remote start. 50% chance it works or doesnt! super cool.
Not a fan
This app is quite sad. It works once it reloads/refreshes the screen 50 or more times. Then you finally get the car started and want to extend the time and you get “sorry you have had too many attempts”. Been like that for 4 years and not fixed. I would not expect it to be fixed at this point. Key fob is a million times.
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Should be improved
It is very slow to connect to the vehicle. It also blocks all other remote functions when the vehicle is remotely started. Sometimes it struggles to connect to the vehicle despite the vehicle being in good cell reception areas.
Lagging behind others
The app takes a long time to load and update. It doesn’t provide a status of the state of car, like whether doors are locked or unlocked, or running.
App rarely works
App works 50% at best.
Disappointed
Works for the most part, but always seems to have issues on the the days when it’s really cold outside.
