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Lexus

Lexus

Connect to your Lexus

335K ratings
1949 reviews
#108 in free Lifestyle
🔧 Utilities
🌟 Lifestyle
Free

Details

Released
August 28, 2019
Updated
October 14, 2026

Features

Background Location Access

Developer

Lexus, a Division of Toyota Motor Sales, U.S.A., Inc.
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About

Manage your Lexus vehicle remotely with this app. Start your engine, lock doors, schedule service, and access navigation and roadside assistance. Stay connected to your car for convenience and peace of mind.

✓Remote engine start/stop
✓Remote door lock/unlock
✓Service scheduling and health tracking
✓Cloud-based navigation
✓Roadside assistance support
✓Digital owner's manuals
Show original description

What users say about Lexus

Reviews of Lexus are mostly negative: the Lifestyle app is rated 4.9/5 from 335K App Store ratings. What users like most: great EV, helpful app features. Top complaints: hard to purchase EV, needs work. Summarized from real user reviews.

Positive things

  • 👍Great EV
  • 👍Helpful app features
  • 👍Wonderful car for senior woman
  • 👍Happy with new Lexus and app
  • 👍App finally working
  • 👍Excellent app
  • 👍Helpful app features
  • 👍Seamless Lexus UX 250h experience
  • 👍Pretty handy app

Negative things

  • 🐛Hard to purchase EV
  • 🐛Needs work
  • 🐛Slow to activate features
  • 🐛Unintuitive layout
  • 🐛Useless features
  • 🐛Often does not connect to car
  • 🐛GPS destinations not working
  • 🐛Remote start not working
  • 🐛Trip history has disappeared
  • 🐛Push notifications not working
  • 🐛Vehicle Health Status not updating
  • 🐛Glitchy, unresolved issues
  • 🐛Slow and frustrating
  • 🐛Terrible user interface
  • 🐛Do NOT install, kills car battery
  • 🐛Terrible app, reminds of Windows 97
  • 🐛Car tracking broken in 2024 update
  • 🐛Worst Car App Ever
  • 🐛Garbage
  • 🐛Someone broke our Lexus NX350h, didn't get notification
  • 🐛Limited functionality compared to other countries
  • 🐛Slow and incomplete
  • 🐛Got stranded in 105 degrees
  • 🐛Embarrassingly Bad
  • 🐛Needs work
  • 🐛Trashy apps
  • 🐛Bad redesign
  • 🐛EV isn't supported anymore!! Update sucks!!!
  • 🐛Great car, garbage tech
  • 🐛Remote functions don't work
  • 🐛Slow
  • 🐛Poor product and CX
  • 🐛Faulty App
  • 🐛Draining my battery
  • 🐛Getting less features and unstable
  • 🐛Terrible and dangerous
  • 🐛App needs help!
  • 🐛Disappointed
  • 🐛Bad for multiple cars
  • 🐛Recent Update Broke Alexa Integration
  • 🐛Constant problems
  • 🐛Change is not always better
  • 🐛From bad to worse
  • 🐛Remote functions don't work
  • 🐛Constant problems
See all reviews

What's New in Lexus

3.6.0

October 14, 2026

At Lexus, we constantly strive to make our app more user-friendly so you can easily stay connected to your vehicle. *Features may vary by region, vehicle, and select markets.

More

Charts

Top Free

📈 108+18

Lifestyle

This app rose +18 positions in Lifestyle chart.

Last updated on October 31, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Not what I expected

Since I’ve owned a Tesla and a Hyundai Hybrid, the apps on those cars far supersede this app for the Lexus. I thought it would be at least comparable but there is no comparison. Very disappointed to say the least.
Bbarryz1

Owner

Very convenient for winter
HNHung T Nguyễn

Non operational Digital Key

I’ve NEVER successfully downloaded the digital key. None of the trouble shooting instructions were useful to mediate installation issues. Therefore, having a subscription is a waste of money and will be eliminated. The app for our Toyota vehicle works nicely. Disappointed in the Lexus brand.
LLettuceApp

So far, so good!

I just got my new Lexus yesterday and a minute ago, I got a reminder that I left my car unlocked. I was able to do it without leaving my condo, right here on my phone. How cool!
LLHM1818

Works best for one owner

Does not allow for multiple people (owners) to create their own features such as remote key. Outside of that it is adequate. Would have expected more from a “high-end” product.
Ssfjo49
See 1944 more reviews

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ENCOMPASS Incentives
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Lexus+Alexa
Lexus+Alexa

by Lexus, a Division of Toyota Motor Sales, U.S.A., Inc.

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Lexus Racing Events
Lexus Racing Events

by Lexus, a Division of Toyota Motor Sales, U.S.A., Inc.

📊 Productivity

(2)

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Lexus Signatures
Lexus Signatures

Discover the world of Lexus

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(11)

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LF-Z AR
LF-Z AR

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🌟 Lifestyle

(10)

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See developer apps

User experience

🐞

Reported Bugs

6 issues

App logging out frequently

Bug

Remote start and unlock features not working consistently

Bug

Vehicle status information not updating accurately

Bug

App crashing or freezing

Bug

Connectivity issues between app and vehicle

Bug

Incompatibility with older vehicles

Bug
✨

Requested Features

8 requests

Allow setting temperature through app

Feature

Ability to control climate, windows, moonroof through app

Feature

Integrate with Apple Wallet for digital key

Feature

Add more customization options

Feature

Improve app responsiveness and reliability

Feature

Provide better notifications and alerts

Feature

Integrate with Apple Widgets

Feature

Allow remote control of more vehicle functions

Feature

FAQ

What can I do with the Lexus app?

The Lexus app allows you to manage your vehicle remotely. Key features include starting or stopping your engine, locking or unlocking doors, scheduling service appointments, tracking your vehicle's health, using cloud navigation, and accessing roadside assistance.

Is the Lexus app free to use?

The app itself is free to download and use. However, many of the connected services require enrollment in included trials, and a paid subscription may be required after the trial period ends, depending on your vehicle and selected services.

What are the requirements to use the Lexus app?

You need to own a select Lexus model that supports Lexus Interface Services. You also need to log in or create an account. The app's functionality depends on 4G network availability, a cellular connection, and a GPS signal.

How does the app help with vehicle maintenance?

The Service Connect feature allows you to schedule service appointments with your Lexus Dealer directly through the app. It also helps you track your vehicle's health, providing insights into its condition and maintenance needs.

What if I need roadside assistance?

The Safety Connect feature includes Roadside Assistance Support. You can press the SOS button inside your Lexus or use the "Assist 24/7" button on the dashboard to get roadside assistance support by phone.