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Lexus

Lexus

Connect to your Lexus

326K ratings
1890 reviews
#166 in free Lifestyle
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated

Features

Background Location Access

Developer

Lexus, a Division of Toyota Motor Sales, U.S.A.
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About

Manage your Lexus vehicle remotely with this app. Start your engine, lock doors, schedule service, and access navigation and roadside assistance. Stay connected to your car for convenience and peace of mind.

✓Remote engine start/stop
✓Remote door lock/unlock
✓Service scheduling and health tracking
✓Cloud-based navigation
✓Roadside assistance support
✓Digital owner's manuals
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What users say

Summarized from real user reviews of Lexus. Based on 326K reviews and a 4.9/5 average, it highlights the 9 positives and 45 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 👍Great EV
  • 👍Helpful app features
  • 👍Wonderful car for senior woman
  • 👍Happy with new Lexus and app
  • 👍App finally working
  • 👍Excellent app
  • 👍Helpful app features
  • 👍Seamless Lexus UX 250h experience
  • 👍Pretty handy app

Negative things

  • 🐛Hard to purchase EV
  • 🐛Needs work
  • 🐛Slow to activate features
  • 🐛Unintuitive layout
  • 🐛Useless features
  • 🐛Often does not connect to car
  • 🐛GPS destinations not working
  • 🐛Remote start not working
  • 🐛Trip history has disappeared
  • 🐛Push notifications not working
  • 🐛Vehicle Health Status not updating
  • 🐛Glitchy, unresolved issues
  • 🐛Slow and frustrating
  • 🐛Terrible user interface
  • 🐛Do NOT install, kills car battery
  • 🐛Terrible app, reminds of Windows 97
  • 🐛Car tracking broken in 2024 update
  • 🐛Worst Car App Ever
  • 🐛Garbage
  • 🐛Someone broke our Lexus NX350h, didn't get notification
  • 🐛Limited functionality compared to other countries
  • 🐛Slow and incomplete
  • 🐛Got stranded in 105 degrees
  • 🐛Embarrassingly Bad
  • 🐛Needs work
  • 🐛Trashy apps
  • 🐛Bad redesign
  • 🐛EV isn't supported anymore!! Update sucks!!!
  • 🐛Great car, garbage tech
  • 🐛Remote functions don't work
  • 🐛Slow
  • 🐛Poor product and CX
  • 🐛Faulty App
  • 🐛Draining my battery
  • 🐛Getting less features and unstable
  • 🐛Terrible and dangerous
  • 🐛App needs help!
  • 🐛Disappointed
  • 🐛Bad for multiple cars
  • 🐛Recent Update Broke Alexa Integration
  • 🐛Constant problems
  • 🐛Change is not always better
  • 🐛From bad to worse
  • 🐛Remote functions don't work
  • 🐛Constant problems
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What's New in Lexus

3.5.1

October 1, 2026

At Lexus, we constantly strive to make our app more user-friendly so you can easily stay connected to your vehicle. *Features may vary by region, vehicle, and select markets.

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Charts

Top Free

📈 166+2

Lifestyle

This app rose +2 positions in Lifestyle chart.

Last updated on October 10, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Lexus GX 550

Love the Lexus app and love enjoying the vehicle with lots of space and the comfort of seats.
Motivation to FocusMotivation to Focus

UX250h Lexus remote on iPhone

This is a very convenient feature. It has reminders and functions I use from inside my home. I can check status of windows.and door locks.
BrianS237BrianS237

YOU ARE BUYING A SCREEN SUBSCRIPTION! YOU HAVE BEEN PRANKED WHE YOU BOUGHT THE CAR WITH “NEW TECH”!

AFTER 3 YEARS LEXUS DECIDED THAT YOU SHOULD BE A SUBSCRIBER TO YOUR OWN CAR WHICH YOU PAID A LOT OF MONEY!! MY CAR IN THE 3 YEARS SINCE NEW ,2 MONTHS WAS AT THE DEALERSHIP FOR REPAIRS AND 6 MONTHS IN 2 DIFFERENT YEARS ,TOTAL OVERSEAS = 8 MONTHS COULD NOT ENJOY THE CAR REMOTE APP ..” NOT AVAILABLE IN YOUR COUNTRY “ PEOPLE OVERSEAS LAUGH SAYING “ WHAT IS THE POINT OF REMOTE WORD IF YOU CANNOT START YOUR CAR… YOU GUESSED REMOTELY!! I WILL DEFINITELY NOT PURCHASE ANY SUBSCRIPTION EVER IN MY LIFE FOR SOMETHING THAT I OWNED ALREADY!! LEXUS DO BETTER
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Margelatul 1Margelatul 1

A/C timing

Yes overall the app is great, it would be much better if we can change the timing from 15-60 minutes so that we can have more control of the AC staying on shorter or longer periods of time.
morisey0022morisey0022

Experience Amazing

The one. The only. Lexus.
Christopher WeatChristopher Weat
See 1885 more reviews

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User experience

🐞

Reported Bugs

6 issues

App logging out frequently

Bug

Remote start and unlock features not working consistently

Bug

Vehicle status information not updating accurately

Bug

App crashing or freezing

Bug

Connectivity issues between app and vehicle

Bug

Incompatibility with older vehicles

Bug
✨

Requested Features

8 requests

Allow setting temperature through app

Feature

Ability to control climate, windows, moonroof through app

Feature

Integrate with Apple Wallet for digital key

Feature

Add more customization options

Feature

Improve app responsiveness and reliability

Feature

Provide better notifications and alerts

Feature

Integrate with Apple Widgets

Feature

Allow remote control of more vehicle functions

Feature

FAQ

What can I do with the Lexus app?

The Lexus app allows you to manage your vehicle remotely. Key features include starting or stopping your engine, locking or unlocking doors, scheduling service appointments, tracking your vehicle's health, using cloud navigation, and accessing roadside assistance.

Is the Lexus app free to use?

The app itself is free to download and use. However, many of the connected services require enrollment in included trials, and a paid subscription may be required after the trial period ends, depending on your vehicle and selected services.

What are the requirements to use the Lexus app?

You need to own a select Lexus model that supports Lexus Interface Services. You also need to log in or create an account. The app's functionality depends on 4G network availability, a cellular connection, and a GPS signal.

How does the app help with vehicle maintenance?

The Service Connect feature allows you to schedule service appointments with your Lexus Dealer directly through the app. It also helps you track your vehicle's health, providing insights into its condition and maintenance needs.

What if I need roadside assistance?

The Safety Connect feature includes Roadside Assistance Support. You can press the SOS button inside your Lexus or use the "Assist 24/7" button on the dashboard to get roadside assistance support by phone.